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SmartViser CEO's Gilles Ricordel Christmas and New Year message 

Rennes, France – December 2020


 2020 has been an incredibly challenging year for all of us and has impacted everyone in an unpresented way. Our thoughts go out to anyone who has been personally impacted by the Coronavirus pandemic. Our special thanks and deep gratitude also goes to our healthcare workers, front line key workers and others who are caring for people around the world. Your work has been truly inspirational.

What we're doing to keep everyone safe.


At SmartViser the health and well-being of our partners and staff has always been our top priority. Following the government guidelines in each country and the business continuity procedures that we have in place; we have allowed employees to work remotely and every member of the team is fully set up and reachable to support our customers and partners across the world.
There are also special protective measures for those who work in our lab. We do understand that many of you heavily rely on our products and services to keep your operations running smoothly and without interruption and the team will continue to work continuously to ensure minimum disruption.

Reflection on 2020

 It has been a year full of resilience, progress, and change. We have discussed and reviewed with several of you, your business continuity process and supported test automation implementation and process transformation to ensure you continue “Business as usual”.

From SmartViser side our R&D team has worked to better support the Remote Testing function in our test automation solution Viser meaning testing can be triggered from any location. We have also worked on a device validation pack that allows testing of all key features of the device including performance and battery life consumption in one test suite available for any device.


At the same time in 2020 we have seen more 5G commercial releases and devices being made available. viSer supports 5G capabilities and special thanks to our customers who have helped us with testing and development as due to the travel restrictions in place our team was not able to travel to various test locations.

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In terms of business, we have now expanded our territory to 7 new countries Portugal, UK, Sweden, Norway, Lithuania, Estonia, and Denmark through Mobile Network Operators in these locations during the last 12 months making it a major achievement.


We also had the opportunity to work with some new manufacturers in both test services and test automation capacity. Our SFR accredited test lab remained open through out to support manufacturer customers to go through the approval process and launch their devices on time.


Despite the difficulties of 2020 for us marks the year that our ViserMark label was created and launched. ViserMark the first industry label that measures battery performance, translating mAh into direct battery life scores and days of use.


We have been very humbled with the positive recognition and testimonials we have received over the last six months.

Exciting start for 2021

For 2021 in SmartViser we will be announcing many exciting new products and services starting with the Remote Lab allowing device manufacturers to send their devices in key locations and test them without the need in sending any resources. We will also be releasing an iOS viSer apk to test iPhone devices. We will also continue and extend the development and functionality of 5G, VoLTE, VoWiFi, and other key services.

For the ViserMark in 2021 we will look to expand our offering or comprehensive test reports and expand our collaboration with the VCX foundation.


This unique offering to our end users will provide both Battery Life Performance and Camera Scores.


Please view the Smartphone Reviews on our ViserMark website. 

I would like to say a personal thank you for your continued support throughout the year and wish you a happy, healthy, and fulfilling year in 2021.

Kind regards

Gilles Ricordel

CEO SmartViser and ViserMark