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SmartViser optimises Mission Critical operations with viSer, streamlining testing and ensuring secure, reliable performance. Success stories for mission critical viSer accelerates and simplifies mission critical operations with streamlined testing processes and technology integration. Featured success story A comprehensive test automation solution was adopted to extend network coverage, boosting efficiency by 75%. The challenge Benchmark Audio MOS score measurement on Push To Talk (PTT) applications and VoLTE calls. Identify network coverage and performance on all major motorway routes. Appraise test automation for streamlining manual testing taking 12 months. The solution Implement viSer with Audio MOS, as a comprehensive total solution. Create test automated scripts with calls every minute for 30 seconds to be executed. The tester selects motorway routes for test coverage. Use viSer Web Services (VWS) Analytics Studio to provide KPI analysis, with results presented and plotted across a map. The results Greater visibility of network performance and easier identification of coverage weak spots. Improved test efficiency and prioritisation over larger geographical areas. Shorter testing phases using test automation, reduced from 12 months of manual testing to 3 months. Talk to an expert Success stories overview Arrange a free trial Want help or have a question? Get in touch

SmartViser helps operators and OEMs cut costs, boost innovation and ensure QoE & QoS for reliable mobile network performance. Quality of Experience (QoE) Achieve device testing success by enhancing quality and reducing both costs and time. Overview As the smartphone industry continues to boom, manufacturers and mobile network operators alike face several challenges in their quest for innovation, product differentiation, and cost-effectiveness without compromising quality, both QoE (Quality of Experience) and QoS (Quality of Service). There is a lot of focus on Quality of Service but how about Quality of Experience? viSer allows to clearly measure and visualise all the key factors that influence user experience for smartphones, mobile network operators (MNOs), MVNOs, mission critical networks and private networks. Key factors that influence user experience for smartphones Data performance 2G, 3G,4G,5G FTP/HTTP Upload/Download Static, mobility Battery consumption Power consumption on key applications 2G, 3G, 4G, 5G, WiFi Web browsing 2G, 3G, 4G, 5G Web fluidity Loading times Static, mobility Video experience 2G, 3G, 4G, 5G Buffering Time Access Time Static, mobility Gaming Frame per seconds Power consumption Temperature Voice quality All RAT, VoLTE, VoWiFi OTT (Viber Microsoft Teams, Skype...) UL, DL,E2E POLQA MOS Connectivity WiFi performance BT connection GPS GPS Time to Fix (TTF) GPS accuracy Request a demo Key factors that influence user experience for networks Data performance 2G, 3G,4G,5G FTP/HTTP Upload/Download Static, mobility Battery consumption Network Impact 2G, 3G, 4G, 5G, wifi Web browsing 2G, 3G, 4G, 5G Web fluidity Loading times Static, mobility Video experience 2G, 3G, 4G, 5G Buffering time Access time Static, mobility Voice Quality All RAT, VoLTE, VoWiFi OTT (Viber MT, Skype...) Push To Talk (PTT) UL, DL, E2E POLQA MOS Coverage and Reachability Coverage of 2G, 3G, 4G, 5G White areas RAT Data bearer split Arrange a free trial OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Discover SmartViser’s trusted partners driving innovation in test automation, telecom, and connectivity solutions worldwide. Our partners Discover who are our partners OUR RESOURCES Learn about the benefits and challenges of 6G. Know more 6G blog Video Overview Want to see what viSer can do? Check the video! Watch the video Discover how we have helped MNOs with their testing challenges. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

Discover SmartViser resources with blogs, videos, press releases & success stories offering insights into mobile testing & innovation. Resources Stay updated, regular updates are made to enhance your knowledge. Explore our resources for valuable insights and information If you can't find the resource you're looking for, please don't hesitate to let us know. We are constantly updating our content and are eager to assist you in finding exactly what you need. Your feedback helps us improve and expand our resource collection to better serve your needs. Articles Read more Press Releases Read more Newsletter Read more Contact us OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover how we have helped MNOs with their testing challenges. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

EU Eco Design & Energy Labelling rules published Aug 31, 2023. Join SmartViser’s Sept 28 webinar to learn smartphone testing. LIVE WEBINAR Understanding the Requirement of Smartphones and Slate Tablets Energy Labelling 28th September 2023 at 10 AM CET The new Regulations on Energy Labelling for smartphones and slate tablets have been published in the Official Journal of The European Union, effective 20/09/2023. There will be a transition period of 21 months before they become mandatory in June 2025. Are you interested in the upcoming Energy Labelling regulations for smartphones and slate tablets in the EU? By attending the webinar, you will gain valuable insights on the following topics: What's the latest information on the regulations for smartphone Energy Labelling? What exactly is displayed on the Energy Label, and why is it important? What is the first EEI Pilot Application known as "viSerNeo EEI"? What is the Energy Efficiency Index and Battery Endurance score? PRESENTERS Please save your place First Name Last Name Email Address Company Area of Responsibility Please Select Code Phone Business Sector Please Select SAVE YOUR PLACE You're Registered! PRIVACY POLICY SmartViser is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. Please view our Privacy policy below. From time to time, we would like to contact you about our products and services and other content that may interest you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you: I understand... We use Zoom as our webinar platform. By clicking to register, you will acknowledge that the information you provide will be transferred to Zoom for processing in accordance with their Terms of Service and Privacy Policy .. Xavier Frere - CTO, SmartViser Susie Siouti - CCO, SmartViser Arrange a Meeting Get in Touch OUR RESOURCES VIDEOS Watch Here ARTICLES Read More CASE STUDIES Learn More PRODUCT INFO Understand More NEWS Updated More Try viSer - Start a Free Trial Want help or have a question? Get in Touch

Get in touch with SmartViser. If you can’t find what you need on our site, email us or speak with our team — we’re here to help. Contact us Contact us through various options for any inquiries and our expert team will answer all your questions. How can we help? We always like to hear from you, so if you are looking for our telephone number, email address or postal address, please see your options below. If you can’t find what you need on our website, get in touch by filling in our form and one of our expert teams will be able to answer any questions. We look forward to hearing from you. Contact us at the h eadquarters: 12 B Rue du Patis Tatelin, Rennes, 35700 France (+33) 2 99 314 208 We are here to help! Please select why you are contacting us On submission of this form you are agreeing to the Term and Conditions and Privacy Policy of SmartViser. Privacy Policy Submit Thanks for submitting! Regional offices Europe France HQ Get in touch UK Get in touch Nordics Get in touch Americas USA Get in touch Mexico Get in touch Canada Get in touch Middle East & Africa UAE Get in touch Africa Get in touch South Africa Get in touch Asia China Get in touch Japan Get in touch India Get in touch

We are trusted by several manufacturers Operators, MVNOs, Mission critical networks, regulators and enterprises across the work. Our customers Trusted by Smartphone Manufacturers MNOs & MVNOs Read the Press Release Media OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Continuously observe and verify network health using active probing on smartphone devices. viSer Tempo Active Monitoring & Active Probing for Continuous Network Assurance What is Active Monitoring Probing and viSer Tempo? Active monitoring is a monitoring approach where synthetic requests or simulated transactions are actively sent to a system, application, or service in order to continuously verify its availability, performance, and correct behavior. viSer Tempo is SmartViser’s solution for active monitoring, also known as active probing. It enables the continuous and automated generation of real usage patterns on multiple devices to verify network and service performance in live environments. By executing controlled sequences of actions—such as voice calls, data sessions, web browsing, and application interactions — viSer Tempo delivers reliable, repeatable, and comparable performance insights across locations, networks, and time. Product overview What Does viSer Tempo Do? viSer Tempo continuously acts like a real user, generating usage on devices in order to: Verify service availability Measure network and application performance Detect degradations and outages early Compare performance across locations, operators, or technologies Because usage patterns are fully controlled and repeatable, results can be confidently compared over time and correlated with network KPIs. viSer Tempo is installed on dedicated monitoring devices Devices are deployed in strategic locations (cities, enterprise sites, critical infrastructure, transport hubs) Customisable sequences of actions are executed continuously or on schedule Performance results and environment data are collected Data is exported to Insights Studio or integrated into external BI and monitoring systems All sequences can be started, stopped, or updated remotely, without local intervention. Talk to an expert Learn more Arrange a free trial Full Coverage of User Actions Data Throughput Remote Control Speedtest Network Coverage Ping Network Issues Web Browsing Call & Messaging What viSer Tempo Tests viSer Tempo supports a wide range of realistic usage scenarios, including: Voice Services Voice call setup and teardown Call success and drop rates Voice quality measurement (MOS) Data Services HTTP and FTP transfers Throughput and latency measurements iPerf-based performance testing Web & Application Usage Web browsing scenarios YouTube and streaming services Email services Reachability & Network Behavior Ping and latency tests Service availability checks Scanning & Environment Awareness Network and radio context Connectivity conditions at the time of testing This combination allows performance results to be analysed in context, not in isolation. Key Use Cases Continuous Voice & Data Service Verification Continuous monitoring across multiple devices and locations Early detection of service degradations or outages Objective verification of service availability QoS & QoE Benchmarking Benchmark performance across locations, operators and technologies (4G, 5G, private networks) Track service quality evolution over time Network Optimization Correlate service performance with network KPIs Validate improvements after configuration changes and upgrades Support optimization and tuning activities Service Assurance Provide repeatable and auditable performance evidence Support service uptime verification Assist operators and regulators with compliance assessment Mission Critical & MCX Services Verify MCX availability and continuity Measure service KPIs under controlled conditions Detect degradations before it impact operational users Talk to an expert Learn more Arrange a free trial Who viSer Tempo Is For viSer Tempo is used by: Mobile Network Operators (MNOs and MVNOs) Private and enterprise network operators Mission-critical and public safety networks Network operations and service assurance teams Regulators and market surveillance authorities OUR RESOURCES Network Monitoring Discover our leaflet on network monitoring. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Watch the SmartViser Overview and Viser Neo Demo Discover how SmartViser is redefining mobile-device and network testing in our short video. From our company’s mission overview to a technical demo of Viser Neo running real-world test scenarios, and a quick tour of the Studio Analytics dashboard that turns raw KPIs into actionable insight. First Name Last Name Business Email* Company Country I agree to receive email communications from SmartViser, and I understand I can manage my preferences or opt out at any time. View Video Want help or have a question? Get in touch

Mobile Network Operators are optimising mobile test automation to improve and achieve new testing capabilities. Success stories for MNO We work with operators, MVNOs, smartphone manufacturers, regulators, governments and mission-criticial organisations worldwide to collaborate globally. Success stories overview We collaborate globally with various entities to enhance service quality, reduce costs, and deliver superior performance for end users. QoE optimisation MNO makes significant improvements in QoE monitoring and optimisation. Learn more Device acceptance 75% reduction in testing time was achieved with the successful introduction of test automated device assessments. Learn more Mobility/Field testing Ensure employee safety and time optimisation by performing fully automated mobility testing. Learn more Network monitoring Ensure network QoE and QoS with a light solution using popular end-user devices. Learn more Multi SIM testing Optimise test automation with 40 different SIM cards test setups. Learn more They trust us QoE monitoring and optimisation MNO makes significant improvements in QoE monitoring and optimisation EU Operator "We have used viSer to complement existing solutions as it gave us a different view of the customer experince. Its now part of our main setup." The challenge Difficulty in measuring real-life and LIVE network performance. Current measurements with simulators do not reflect the actual user experience. The existing solution was locked to specific hardware and was too costly and time-consuming to expand the scope of testing and add new KPIs. The solution viSer was selected with an Audio MOS add-on package and the following KPIs were measured: Call performance (2G, 3G, VoLTE, VoWiFi) including WhatsApp Voice quality (2G, 3G, VoLTE, VoWiFi) including WhatsApp Data performance (2G, 3G, 4G) VoLTE, VoWifi Web browsing fluidity Network benchmark. Able to compare with competitors MNVOs & MNOs. Field testing in high-speed trains and specific drive routes to understand. The results Improved network performance was achieved with the device-agnostic approach, especially in areas where the competition was offering a better standard and supply of service. Better management of the VoLTE and VoWiFi rollout with an automated assessment of POLQA audio scores, without user input. Conduction of a study to measure the impact of call quality on delivered customer service quality. Significant cost reduction by maximisation of test simulators and existing complex hardware setup efficiency, with comprehensive reports. Easy to use and 24/7 scalable solution. No additional equipment and no footprint on the existing test environment. Talk to an expert Success stories overview Arrange a free trial Device acceptance 75% reduction in testing time was achieved with the successful introduction of test automated device assessments EU Operator "All the elements we needed to automate our tests were successfully brought together with SmartViser, the support and the test solution. We have doubled our testing load and halved the testing time. We have both won on both sides!" The challenge Company restructuring resulting in reduced manpower. Increased workload with the introduction of new technology like VoLTE/VoWiFi. Ensuring repeatability and consistency of the testing. The solution Integrate test plans in viSer to test all key use cases like: Call performance & voice quality. Data performance / Bearer testing. Battery life measurement. VoLTE & VoWiFi . Audio MOS on any device. The results Increased test efficiency. Increased number of devices being tested. Achieved a reduction of time by 75%. Achieved ROI 40%. Talk to an Expert Success Stories Overview Arrange a Free Trial Mobility/Field testing Ensured employee safety and time optimisation by performing mobility testing fully automated. EU Operator "Thanks to viSer we were able to continue testing uninterrupted. Enhanced testers motivation and reduced the time they spent on the road performing mobility testing." The challenge Covid-19 social distancing restrictions mean no more than one person in a car while testing. General safety when one person had to carry out field testing while driving. The solution Integrate viSer to test all key use cases like: Call performance, Voice quality, Data performance, Handovers. Create test scripts with the required conditions to ensure testing is specific (Cell ID, RAT, IMS Reg Status etc.). The results Increased employee safety. Reduced test time. Adhered to guidelines regarding social distancing. Part of business continuity and process improvement. Talk to an expert Success stories overview Arrange a free trial Network monitoring Ensure network QoE and QoS with a light solution using popular end user devices. EU Operator "Thanks to viSer we were able to continue monitoring our network especially on the new technology like 5G which was not covered by the existing solution." The challenge Complex setup of network monitoring in place that does not allow update of test cases, especially with the introduction of new 5G Technology. Costly update of existing solution. Looking to test with the most popular devices in the market or what their end-users are using when one person had to carry out field testing while driving. The solution Integrate viSer to test calls, messages, data transfer, browsing performance. Alerts are generated by viSer to an email address when a test case fails twice. Commercial end-user devices used. The results Easy to update test scenarios. Already using viSer so the cost of the setup was 1/10 of the existing system upgrade. Portable to use in any location needed to monitor performance. Talk to an expert Success stories overview Arrange a free trial Multi SIM testing Optimise test automation with 40 different SIM cards test set ups. EU Operator "We are very pleased with the set up, we saved over 90% if time managing the testing and we only need 4 devices to test 40 different SIM set ups." The challenge Complex setup testing manually 40 different SIM cards with 40 devices to check that all provisions work correctly. Frequent mistakes in managing all devices. Open market testing and time spent to insert SIMs. The solution Use the Smartboard device that can support 10 different SIM cards connected to one device with a flex cable. Python controlled. Use viSer to automate testing on each SIM card. The results Easy to update test scenarios. Already using viSer so the cost of the setup was 1/10 of the existing system upgrade. Fully automated reducing the need for technical staff to monitor and test. Only 4 devices are required reducing cost and risk of devices failure. Time savings of 90%. Talk to an expert Success stories overview Arrange a free trial Want help or have a question? Get in touch

SmartViser enables smartphone manufacturers to launch faster and cheaper with innovative test automation, services and consultancy. Smartphone manufacturers Launch devices on time and within budget with innovative test automation products, expertise testing, services and consultancy. Overview SmartViser has helped several smartphone manufacturers across the world to launch devices on time and budget with superior quality successfully. We use our experience and expertise. Our dedicated team of experts can discuss the best strategy for your company and products utilising test automation solutions and/or our dedicated testing services and consultancy. Challenges to overcome include _______________________ Understand and improve battery performance. Test regular maintenance releases and operating system (OS) upgrades by designing a specific test strategy. Test Android OS upgrades to avoid any degradation. Implement carriers testing including IMS and 5G on specific geographical areas and drive routes. New technology introduction testing. Foresee media reviews that affect sales and make improvement. Provide experience in new markets and mobile network operators. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc... 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser viSer helps MVNOs boost innovation and reduce costs while ensuring quality with automated testing of QoE and QoS. MVNOs Ensure superior QoE and QoS for all end-users at all times. Overview At SmartViser we offer an array of solutions that help meet the challenges of mobile virtual network operators. From network assessments and benchmarks to device evaluation. Challenges to overcome include _______________________ Evaluate the quality of new mobile services offered by the Mobile Network Operator (MNO) or the underlying infrastructure service provider . Validate the promised Audio MOS performance using an industry-standard process . Accelerate the device acceptance and validation process to launch first . Enhance network optimisation for superior Quality of Experience (QoE). Benchmark service quality and performance with MNO and other MVNOs . Perform service quality health checks and regression testing on MNO change. Confirm compliance with SLA and safeguard the delivered customer experience. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc... 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Ensure super efficiency network assessment campaigns reducing costs and time utilising innovative test automation products Telecom regulators Ensure super efficiency network assessment campaigns reducing costs and time using innovative test automation products. Overview At SmartViser we offer an array of testing automated products and services that help meet the challenges of telecoms regulators across the world. From network assessments and benchmarks to device checks. Challenges to overcome include Fast and effective network assessments in any location including driving routes. Unravel ITU standardized Audio MOS performance using an objective and repeatable process removing subjectivity. Compare network coverage and accessibility including areas with weak signal. Simplify the network quality and performance benchmarking amongst the MNOs. Perform periodic mobile network audits with clear reproducible insights. Allow mobile network evaluations by following the recommendations by ETSI TR 103 559 and ITU-T E.806. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc. Covering a wide scope of ETSI TR 103 559 and ITU-T E.806 recommendations. 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch