Smartphone Store

SOLUTIONS 

Quality of Experience (QoE)

Succeed in the device testing 
Increase quality while reducing costs and time

Voice over Long-Term Evolution
(VoLTE)  

How to ensure a successful launch of VoLTE
and VoWiFi Devices and Services

apple-device-cellphone-communication-594
Overview

As of February 2019, the Global Mobile Suppliers Association announced that 253 operators are investing in VoLTE in 113 countries which represents an increase of 35% more operators than 12 months ago.

(Source: http://www.gsacom.com)

This number shows that the consumer Voice experience is a key point that is seriously considered by Telecom professionals.

If many operators across the world are continuously investing in Voice over WiFi (VoWiFi) and Voice over 4G (VoLTE) technologies it is because these will improve the voice experience, better connection time and better overall coverage and more importantly it is a necessary step to the full IP network.

To strengthen the above and unsurprisingly, according to a consumer survey by Deloitte the number one reason in US why end users are leaving a mobile network is the voice quality. Even though consumers are using their devices in many ways, voice quality remains number one KPI for them.Therefore, to assure successful launch of VoLTE and VoWiFi devices and services, it is very important for Mobile Operators and Device Manufacturers to test and evaluate all the important aspects that will matter and affect the end user experience.

Key Factors that influence User Experience for Smartphones

The Key Benefits

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In-house technical

expertise with the

global market

knowledge

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Accelerated

time to market,

optimising the testing with expert advice and support

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Significant savings

on costs and resources

using innovative

test automation

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Close relationship

working with

key industry

Telecoms players

Key Factors that Influence User Experience for Networks

Data Performance

2G, 3G,4G,5G

FTP/HTTP

Upload/Download

Static, Mobility

Video Experience

2G, 3G, 4G, 5G

Buffering Time

Access Time

Static, Mobility

Battery Consumption

Network Impact

2G, 3G, 4G, 5G, WiFI

Voice Quality

All RAT, VoLTE, VoWiFi

OTT (Viber MT,  Skype...)

Push To Talk PTT

UL, DL,E2E

POLQA MOS

Web Browsing

2G. 3G, 4G, 5G

Web fluidity

Loading times

Static, Mobility

Coverage and Reachability

Coverage of 2G, 3G, 4G, 5G

White Areas

RAT

Data Bearer Split

Customer Success Stories

We have many customers using our proven test automation solutions, learn more about what has made them successful. ​​

  • Pre-launch Assessment

  • Benchmark
  • Field Testing

  • Battery Life Media Rating and Pre-testing

  • VoLTE/VoWiFi Testing

  • Network Coverage 

  • Connectivity Assesement

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The stake of the Voice Quality Challenge

How to ensure a successful launch of VoLTE and VoWiFi Devices and Services.

As of February 2019, the Global Mobile Suppliers Association announced that 253 operators are investing in VoLTE in 113 countries which represents an increase of 35% more operators than 12 months ago.

(Source: http://www.gsacom.com)

This number shows that the consumer Voice experience is a key point which is seriously considered by Telecom professionals.

If many operators across the world are continuously investing in Voice over WiFi (VoWiFi) and Voice over 4G (VoLTE) technologies it is because these will improve the voice experience, better connection time and better overall coverage and more importantly it is a necessary step to full IP network.

To strengthen the above and unsurprisingly, according to a consumer survey by Deloitte the number one reason in US why end users are leaving a mobile network is the voice quality. Even though consumers are using their devices in many ways, voice quality remains number one KPI for them.

Therefore, to assure successful launch of VoLTE and VoWiFi devices and services, it is very important for Mobile Operators and Device Manufacturers to test and evaluate all the important aspects that will matter and affect the end user experience.

This is where SmartViser expertise comes to help with an end to end solution that facilitates quality of experience (QoE) testing and measuring.


Indeed our Viser Premium tool suite enables teams to automate any user action and to record all key metrics -Audio Quality, Call set up time, Call connection rates, Battery life impact, Call interoperability, Call drop, etc.-

SmartViser viSer Premium suite already supports Network Operators in the testing of all possible combinations from cross RATs, cross operators, asynchronous events, handover conditions (mobility) and many more.

We are pleased to announce for the Mobile World Congress event that we have just added to our KPIs’ list the Voice Quality MOS scoring based on POLQA™* industry standard.

The aim of this is to contribute to the optimal successful launch of VoLTE and VoWiFi devices and services by Mobile Network Operators.

Get in touch with us today to discuss further on this issue and get a free trial.

* POLQA™ is a registered trademark of OPTICOM GmbH