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Mission Critical Success Story

Learn how we have already helped Mission Critical, Public Safety Networks and Organisations to optimise testing, resulting in improved quality and extended testing coverage while
reducing costs and time.

SMARTVISOR TEST AUTOMATION ENSURE OPTIMAL VOICE QUALITY  

PUBLIC SAFETY NETWORK

TESTING TEAM

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SOLUTION:

  • The viSer test automation solution with Audio MOS was implemented

  • With the ability to create test automated scripts with calls every minute of 30 secs to be executed, the tester was given the capability to drive in a number of selected routes

  • Set up Viser Web Services (VWS) Analytic Studio, a complementary product to the viSer testing. This provides KPI analysis and plots with all results across a map for easy identification of performance and weak spots

CHALLENGES:

  • Audio MOS score measurement on Push to Talk Application and on VoLTE calls

  • Identify Network coverage on all major motorways

  • Assess Audio MOS performance across key motorway routes

  • Manual testing execution timescale 12 months

RESULTS:

  • Increased Test Efficiency

Significant improvement in productivity, where the 1st round of testing was executed in 3 months from the initial 12 months

  • Testing in Real-Time 

With the interactive dashboard of VWS Studio Analytics, data analytics were viewed in real-time. So having the ability to run tests on the 2nd and 3rd phases and then compare improvements across the same geographical, resulted in the fastest way to analyse test results in specific areas

 

  • Greater Prioritisation

The customer has seen improvements in quality and is now able to set out a clear plan and prioritise areas where weaknesses have been identified and require resolving 

More Success Stories

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