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Mission Critical Success Story

Mission Critical, Public Safety Networks and Organisations are faced with new levels of complexity, especially with Push To Talk (PTT) Applications. Discover how test automation help to increase test efficiency by 75% for one Mission Critical Organisation
 

COMPLEX COMMUNICATION OPERATIONS IMPROVED FROM VALUABLE TESTING INSIGHTS 

MISSION CRITICAL 

PROJECT TESTING TEAM

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INCREASED QUALITY AND RELIABILITY FOR PPT APPLICATION GAINED FROM TEST AUTOMATION  ACTIONABLE INSIGHTS

SOLUTION:

  • An agreement that viSer test automation solution with Audio MOS was implemented

  • Consideration was given to the KPIs that consisted of the Audio MOS POLQA score. The focus was on KPIs including, connection time, call establishment time, and mouth-to-ear latency.

  • As well as viSer, Viser Web Services (VWS) Analytic Studio was deployed as the fastest way to analyse test results and view them. A tailor-made interactive dashboard was created for the reporting of test results for only the relevant KPIs

CHALLENGES:

  • Assessment of Push To Talk application performance

  • Audio MOS score measurement of PPT application as the existing tool did not cover this use case

RESULTS:

  • Test Efficiency Improvements

Significant increases in test efficiency on average by 75% as a result of the implementation of test automation used to streamline operations

  • Quicker Identification of Issues 

During the testing phases, more issues were identified and resolved much earlier in the project than in previous ones

 

  • Quality and Reliability Increases

Over time, the project showed achievements in both quality and reliability. These proven increases for the PPT Application confirmed that it was fit for Mission Critical Usage

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