Mission Critical Success Story
Mission Critical, Public Safety Networks and Organisations are faced with new levels of complexity, especially with Push To Talk (PTT) Applications. Discover how test automation help to increase test efficiency by 75% for one Mission Critical Organisation
COMPLEX COMMUNICATION OPERATIONS IMPROVED FROM VALUABLE TESTING INSIGHTS
MISSION CRITICAL
PROJECT TESTING TEAM
INCREASED QUALITY AND RELIABILITY FOR PPT APPLICATION GAINED FROM TEST AUTOMATION ACTIONABLE INSIGHTS
CHALLENGES:
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Assessment of Push To Talk application performance
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Audio MOS score measurement of PPT application as the existing tool did not cover this use case
SOLUTION:
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An agreement that viSer test automation solution with Audio MOS was implemented
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Consideration was given to the KPIs that consisted of the Audio MOS POLQA score. The focus was on KPIs including, connection time, call establishment time, and mouth-to-ear latency.
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As well as viSer, Viser Web Services (VWS) Analytic Studio was deployed as the fastest way to analyse test results and view them. A tailor-made interactive dashboard was created for the reporting of test results for only the relevant KPIs
RESULTS:
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Test Efficiency Improvements
Significant increases in test efficiency on average by 75% as a result of the implementation of test automation used to streamline operations
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Quicker Identification of Issues
During the testing phases, more issues were identified and resolved much earlier in the project than in previous ones
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Quality and Reliability Increases
Over time, the project showed achievements in both quality and reliability. These proven increases for the PPT Application confirmed that it was fit for Mission Critical Usage
