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COVID-19 Restrictions Hamper
Field Testing For One Leading MNO  

Mobile Network Operators can test devices as part of their device acceptance process but also assessing the Quality of Experience and Quality of Service for their end-users proved difficult. 

One way of ensuring efficient and optimised Field testing is to implement test automation. See how viSer Test Automation will ensure all key activities are performed automatically.

OPTIMISED FIELD TESTING BY IMPLEMENTATION OF TEST AUTOMATION

MOBILE NETWORK OPERATOR 

ACCEPTANCE DEPARTMENT

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MNO ENSURES QoE WITH A SUCCESSFUL NEW DEVICE LAUNCH USING HIGH-LOAD PERFORMANCE
FIELD TESTING 

CHALLENGES:

  • Testing needs to be performed in live network conditions to ensure good software quality, performance, interoperability, robustness and stability

  • Testing to ensure the Quality of Experience and Quality of Service for their end-users

  • Ability to perform high load testing meaning several devices under test at the same time to stress certain aspects of the network including new services introduction like VoLTE, 5G etc.

  • General Safety when one person had to carry out field testing while driving

  • The recent impact of Covid-19 with the introduction of social distancing restrictions means no more than one person in a car while testing

SOLUTION:

  • viSer full Test Automation to test all key use cases like call performance, voice quality, data performance and handovers

  • Test Scripts creation with required conditions to ensure testing starts is specific Cell ID, RAT, IMS Reg Status etc

  • All results are uploaded in the Viser Web Services Dashboard that can be reviewed and analysed

RESULTS:

  • Test Times Reduced

Efficient and optimised Field Testing is ensured with viSer Test Automation

  • Controlled Remotely

Key activities are performed automatically and in specific conditions like RAT or Cell IDs, there is no need for manual supervision or control

  • Employee Safety and Business Compliance

Increased employee safety as part of business continuity and process improvement. Also adhered to guidelines regarding social distancing

Testimonials

What our customers say about us

"There was no need for additional hardware and a complex setup. We are pleased that SmartViser were able to keep our testing on track and viSer will continue to easily and quickly optimise our testing processes "

European Mobile Network Operator
(Reference available on request)

"We are very pleased with the SmartViser’s results, also we were able to choose the devices and monitor all the most important KPIs that impact the end-users QoE"

European Mobile Network Operator
(Reference available on request)

MORE MNO SUCCESS STORIES

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