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Delivering The Best
End User Experience 

viSer Test Automation offers Mobile Network Operators an ideal solution to help to improve testing optimisation
while reducing costs and time

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FULL ADOPTION OF NETWORK
QoE MONITORING OPTIMISATION

MOBILE NETWORK OPERATOR 

TESTING TEAM

Globalization concept
MOBILE NETWORK OPERATOR MAKES SIGNIFICANT IMPROVEMENTS IN QoE MONITORING AND OPTIMISATION 

CHALLENGES:

  • Difficulty in measuring real-life and LIVE network performance

  • Current measurements with simulators do not reflect the actual user experience

  • The existing solution was locked to specific hardware and was too costly and  time-consuming to expand the scope of testing and add new KPIs

SOLUTION:

  • The viSer Test Automation solution was selected with an Audio MOS add-on package and the following KPIs were measured:

  • Call Performance (2G, 3G, VoLTE, VoWiFi) including WhatsApp

  • Voice Quality (2G, 3G, VoLTE, VoWiFi) including WhatsApp

  • Data Performance (2G, 3G, 4G)

  • VoLTE, VoWifi

  • Web browsing fluidity

  • Network benchmark. Able to compare with competitors MNVOs & MNOs

  • Field testing in high-speed trains and specific drive routes to understand 

RESULTS:

  • Network Performance Improved

Improved network performance was achieved with the device-agnostic approach, especially in areas the competition was offering a better standard and supply of service

  • Increased Control of Testing 

Conduction of a study to measure the impact of call quality on delivered customer service quality. This contributed to better management of the VoLTE and VoWiFi rollout with an automated assessment of POLQA audio scores, without user input

  • Greater Test Environment Efficiency

Significant cost reduction by maximisation of test simulators and existing complex hardware set-up efficiency. Introduction of more comprehensive reports

  • Easy to Use and 24/7 Scalable Test Solution

No additional equipment and no footprint on the existing test environment

Testimonials

What our customers say about us

"We are very pleased with the SmartViser’s solution. It enables us to master the impact of network bearer interoperability issues with no extra resources deployment"

European Mobile Network Operator
(Reference available on request)

MORE MNO SUCCESS STORIES

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