Delivering The Best
End User Experience
viSer Test Automation offers Mobile Network Operators an ideal solution to help to improve testing optimisation
while reducing costs and time
MORE MISSION CRITICAL SUCCESS STORIES
FULL ADOPTION OF NETWORK
QoE MONITORING OPTIMISATION
MOBILE NETWORK OPERATOR
TESTING TEAM
MOBILE NETWORK OPERATOR MAKES SIGNIFICANT IMPROVEMENTS IN QoE MONITORING AND OPTIMISATION
CHALLENGES:
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Difficulty in measuring real-life and LIVE network performance
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Current measurements with simulators do not reflect the actual user experience
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The existing solution was locked to specific hardware and was too costly and time-consuming to expand the scope of testing and add new KPIs
SOLUTION:
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The viSer Test Automation solution was selected with an Audio MOS add-on package and the following KPIs were measured:
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Call Performance (2G, 3G, VoLTE, VoWiFi) including WhatsApp
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Voice Quality (2G, 3G, VoLTE, VoWiFi) including WhatsApp
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Data Performance (2G, 3G, 4G)
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VoLTE, VoWifi
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Web browsing fluidity
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Network benchmark. Able to compare with competitors MNVOs & MNOs
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Field testing in high-speed trains and specific drive routes to understand
RESULTS:
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Network Performance Improved
Improved network performance was achieved with the device-agnostic approach, especially in areas the competition was offering a better standard and supply of service
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Increased Control of Testing
Conduction of a study to measure the impact of call quality on delivered customer service quality. This contributed to better management of the VoLTE and VoWiFi rollout with an automated assessment of POLQA audio scores, without user input
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Greater Test Environment Efficiency
Significant cost reduction by maximisation of test simulators and existing complex hardware set-up efficiency. Introduction of more comprehensive reports
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Easy to Use and 24/7 Scalable Test Solution
No additional equipment and no footprint on the existing test environment
Testimonials
What our customers say about us
"We are very pleased with the SmartViser’s solution. It enables us to master the impact of network bearer interoperability issues with no extra resources deployment"
