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[Rennes, 04/07/2025] – SmartViser, a leading provider of automated testing solutions, is proud to announce its partnership with the VDE Institute, a globally recognized leader in testing and certification services. Through the adoption of SmartViser’s Viser Test Automation, VDE Institute is expanding its portfolio to include Energy Labelling Testing for smartphones and tablets, aligning with the new European energy efficiency regulations set to become mandatory since June 2025. The new regulation will require smartphones and tablets sold in the European market to display energy labels, ensuring transparency for consumers and promoting energy efficiency. VDE Institute’s adoption of Viser Test Automation enables the delivery of precise, automated energy testing, empowering manufacturers to meet these requirements efficiently and on time. “Manufacturers must act now to ensure compliance with the regulations and secure their market access,” emphasizes Marcell Klinkert from the VDE Institute. To support companies with efficient and reliable energy consumption labeling tests and ensure that products meet the required energy efficiency standards, the VDE Institute has initiated a collaboration with SmartViser, a provider of automated testing solutions in the telecommunications sector. “With Viser Test Automation, we now offer an optimized, automated approach to testing the energy efficiency labeling of smartphones and tablets,” explains Marcell Klinkert from the VDE Institute. This enables the VDE Institute to perform precise, automated energy tests that allow manufacturers to meet the new requirements on schedule. Gilles Ricordel CEO at SmartViser, added: “We are excited to partner with VDE Institute to address the increasing demand for energy efficiency testing. Viser Test Automation simplifies the process for labs and manufacturers, enabling a robust and scalable solution to meet regulatory challenges and market needs.” Supporting Compliance With the June 2025 energy labelling regulations just passed, manufacturers must act now to ensure compliance and maintain market access. Market Surveillance authorities across Europe need to also be ready to conduct testing. By adopting SmartViser’s Viser Test Automation, the VDE Institute is uniquely positioned to support businesses with efficient, reliable energy labelling testing, ensuring products meet the required energy performance standards. About SmartViser SmartViser is a leading telecommunications innovator, recognized for its expertise and commitment to customer-centric solutions. Its flagship test automation suite, viSer, enables OEMs, ODMs, Mobile Operators, MVNOs, Regulators, and telecom service providers to thoroughly test, benchmark, monitor, and measure Quality of Service (QoS) and Quality of Experience (QoE) across devices and networks. The versatile viSer suite supports both active and passive monitoring on public, private, and mission-critical networks, offering comprehensive connectivity and device performance insights. viSer is device-agnostic, compatible with iOS and Android, and spans all telecom technologies from 2G to 5G, including VoLTE and VoWiFi. It covers numerous use cases, from POLQA voice quality assessments to speed tests, latency, throughput, calls, and network coverage analysis. SmartViser contributed significantly to the European Union’s Energy Labelling Regulations, ensuring viSer’s compliance with these standards. Beyond automation, SmartViser offers extensive field testing and is an accredited test house for the Altice Group, providing support in over 25 countries. Headquartered in Rennes, France, SmartViser collaborates globally to help customers adopt new technologies faster, reduce costs, and elevate product quality, enabling success in today’s rapidly advancing telecom landscape. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com Press Contact Susie Siouti Chief Commercial Officer Susie.siouti@smartviser.com About the VDE Institute The VDE mark is synonymous with safety and quality in electrical devices, components and systems for more than 100 years. The VDE Institute - a subsidiary of the VDE Group - is a worldwide partner for industry customers, business, government authorities, the electrical trade and consumers. More than 100,000 devices per year are subjected to product, quality and safety tests by the VDE Institutes independent testing engineers before they receive the VDE mark. Around the globe, VDE experts monitor more than 7,000 production facilities. Cooperation agreements with more than 50 countries ensure that the tests performed by the VDE Institute are internationally recognized. 200,000 types of products with millions of model variants bear the VDE mark worldwide. The VDE Testing and Certification Institute GmbH, a non-profit organization, employs more than 500 people in Offenbach am Main. For more information, visit www.vde.com/institute About VDE VDE, one of the largest technology organizations in Europe, has been regarded as a synonym for innovation and technological progress for more than 130 years. VDE is the only organization in the world that combines science, standardization, testing, certification, and application consulting under one umbrella. The VDE mark has been synonymous with the highest safety standards and consumer protection for more than 100 years. Our passion is the advancement of technology, the next generation of engineers and technologists, and lifelong learning and career development “on the job”. Within the VDE network more than 2,000 employees at over 60 locations worldwide, more than 100,000 honorary experts, and around 1,500 companies are dedicated to ensuring a future worth living: networked, digital, electrical. Shaping the e-dialistic future. The VDE (VDE Association for Electrical, Electronic & Information Technologies) is headquartered in Frankfurt am Main. For more information, visit www.vde.com Press contact: Jennifer Bounoua, Phone +49 151 14600477, presse@vde.com

Highlights from Critical Communications World (CCW) 2025 in Brussels Brussels, Belgium – June 17–19, 2025 Critical Communications World (CCW) 2025 brought together global leaders, industry innovators, government authorities, and mission-critical communication experts to shape the future of public safety communications. Held at the heart of Europe, the event emphasized collaboration, technological innovation, and resilience  in an increasingly interconnected world. Global Collaboration for a Safer World The central theme of working together across industry, government, and verticals  was clear throughout the event. With government authorities from 25 nations , over 250 global exhibitors , and 200+ expert speakers , CCW 2025 created a vibrant forum for addressing challenges in spectrum allocation, regulations, and international standards. During the opening session, Bernard Quintin , Belgium’s Minister of Home Affairs, and Salvator Vella , Director General of ASTRID , welcomed attendees and emphasized the importance of uniting public and private sectors. A strong call was made for harmonized regulation across Europe and globally, to avoid mission-critical services falling behind due to fragmented policies. Resilience & Disaster Preparedness A recurring theme was the need for resilient communications infrastructure , particularly in disaster scenarios. Sessions addressed best practices in disaster response and international cooperation, with case studies highlighting how robust communication systems save lives and ensure operational continuity in times of crisis. Transition to Broadband & Hybrid Networks A significant focus was the transition from legacy LMR systems (like TETRA and P25) to broadband . The evolution of MCX (Mission Critical Services) , powered by LTE and 5G, is accelerating. The discussions emphasized the importance of hybrid network models , integrating LMR with broadband to support a smooth migration and ensure backward compatibility. Cybersecurity & Regulatory Gaps CCW 2025 brought to light the regulatory lag  behind technological advancement. While 3GPP standards now reflect mission-critical requirements, speakers stressed the absence of unified regulation for MCX services in Europe. This raised key questions: Do we need a common European regulation  for mission-critical broadband? Is the EUCCS  framework the solution? Should global harmonization  be a priority? What role should the ITU  play in supporting Public Protection and Disaster Relief (PPDR) networks? Future Technologies: AI, 5G, and Satellite Integration The conference also explored how AI, satellite communication, IoT , and 6G developments  are reshaping public safety: Integration of Non-Terrestrial Networks (NTN)  to support remote and resilient communications. The transformative role of 5G  in enabling low-latency , high-bandwidth  applications like real-time drone footage , augmented reality , and enhanced situational awareness  for first responders. GCF and TCCA Certification Update The Global Certification Forum (GCF)  now includes Mission Critical Services (MCS)  in its certification program (since June 2024). This milestone supports faster integration of multi-vendor solutions and ensures interoperability and end-to-end service quality . Sweden  was recognized as a leader in MCS certification, hosting: The world’s first GCF Mission Critical Communications Operator (MSB as MCCO) AstaZero  as the Recognized Test Organization (RTO) Ericsson  as the Assessment Capable Entity (ACE) National Highlights: France’s RRF Project & ACMOSS Wins A standout session showcased France’s RRF (Réseau Radio du Futur)  project, illustrating significant progress in building the country’s next-gen public safety network. Congratulations were extended to ACMOSS , the national agency for operational mobile communications, for its double win at the ICCAwards  – a testament to their leadership and innovation in mission-critical services. Renaud Mellies  was also elected to the TCCA Board of Directors , acknowledging his continued contributions to the CCW community. Congratulations to All ICCA 2025 Winners The International Critical Communications Awards (ICCA) 2025  once again celebrated outstanding achievements and innovation across the sector. Congratulations to all winners for their impressive contributions: Best Hybrid Device : L3Harris Technologies  – XL Extreme 400P , a multiband, NFPA-compliant, full-spectrum radio. Best MCX Product or Solution of the Year : Frequentis AG  – MissionX Android SDK , the first MCS client platform certified by GCF. Best TETRA Product or Solution of the Year : Sepura Limited  – Sepura SC28 Module . Best Use of Advanced Technology (AI, UAVs, Situational Awareness) : Qualcomm Technologies, Aramco, and Aramco Digital  – Industrial Generative AI-Powered IoT Solutions at the Edge . Best Use of Critical Communications in Industrial, Manufacturing, Mining, Oil & Gas : Vodafone Business  – CIMPOR 5G Standalone Mobile Private Network . Best Use of Critical Communications in Public Safety : ACMOSS  – RRF – Radio Reseau du Futur . Best Use of Critical Communications in Transport : Hytera Communications Corporation Limited  – HK MTR Light Rail 2.0 with 5G MCX Radio System . Best Use of Critical Communications in Utilities : Vertel  – Icon Water TMR Replacement . TCCA Young Engineer of the Year : Adam Howe  – Sepura Limited . Phil Kidner Award for Individual Outstanding Contribution : Jim Bugel  – FirstNet Built with AT&T . Outstanding Services to TCCA : Harald Ludwig , Chairman, Technical Forum, TCCA. SmartViser at CCW25: Demonstrating the Future of Test Automation SmartViser played a key role at CCW25 by showcasing their innovative test automation solutions  for mission-critical broadband networks. Key demonstrations included: Remote Testing for Private and Public Safety Networks : Highlighting how their viSer platform supports automated testing even in challenging or isolated environments , ensuring consistent quality and performance. Real-time Monitoring and QoS Validation : SmartViser demonstrated tools that verify service reliability and coverage , critical for both emergency services and hybrid LMR-broadband networks. MCX Testing Readiness : Showcased readiness for MCX device and network testing , aligning with the latest GCF certification standards . Satellite & NTN Testing Capabilities : Previewed testing capabilities for satellite-integrated networks , a growing area in critical communication ecosystems. These demonstrations reinforced SmartViser’s commitment to supporting network providers, regulators, and public safety organizations  with agile and scalable test automation to accelerate deployment and ensure service excellence. Looking Ahead: CCW 2026 in London As this year's event concludes, the baton has officially passed to the United Kingdom. Critical Communications World returns next year:📅 16–18 June 2026 | 📍 ExCeL London, UK We look forward to continuing the global mission-critical conversation and driving innovation forward in London next year! Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user  quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led  teams across the world mainly in Testing and Compliance. Holding  an MBA from Henley Business School   brings  a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee ,   responsible for developing and implementing the company's commercial strategy and encouraging  a customer-centric  culture. The main  mission is to help organizations to  create value by offering better quality products and services by improving operational efficiency and innovation.

Rennes, France – June 13th , 2025 – SmartViser is excited to announce its participation as an exhibitor at the TCCA Critical Communications World (CCW) 2025, taking place at Brussels Expo, Hall 7, Stand F115, from June 17 to 19, 2025. In addition, SmartViser will also actively take part to the GCF/TCCA Workshop on June 20, 2025, underscoring its commitment to the advancement of Mission Critical communications standards and technologies.   This year at CCW, SmartViser will showcase a comprehensive suite of solutions designed to help customers maximize the performance and reliability of Business and Mission Critical (MCX) networks. With the rising demand for dependable Push-to-Talk ( MCX PTT ), MCX data, MCX Video, and MCX call services in critical environments, SmartViser is proud to present real-world use cases demonstrating how our technologies support effective MCX service testing, validation and monitoring.   Two Key Product Lines Featured: Active Testing Solutions  – Ideal for pre-launch troubleshooting and service validation, ensuring readiness and performance before going live.   Network Monitoring Solutions  – Delivering continuous monitoring to guarantee service stability, coverage, and real-time performance tracking once operational.   Following the successful debut of our lightweight monitoring products, Temp.o and Mate.o at MWC, SmartViser is thrilled to unveil its latest innovation: the Insight Studio Dashboard. This powerful new web dashboard tool, commercially available later in the year, consolidates active and passive monitoring KPIs, offering real-time alerts, stability measurements, and coverage visibility through a single, intuitive interface.   Built around a scalable, device-based monitoring approach, SmartViser’s solutions are easy to deploy and tailored to the needs of modern critical communication infrastructures.   Join Us in Brussels TCCA CCW25 We invite all CCW attendees to visit us at Stand F115 to explore how SmartViser’s innovative testing and monitoring solutions can enhance the performance and reliability of your critical communication services. About SmartViser SAS SmartViser is a leading telecommunications innovator, recognized for its expertise and commitment to customer-centric solutions. Its flagship test automation suite, viSer, enables OEMs, ODMs, Mobile Operators, MVNOs, Regulators, and telecom service providers to thoroughly test, benchmark, monitor, and measure Quality of Service (QoS) and Quality of Experience (QoE) across devices and networks. The versatile viSer suite supports both active and passive monitoring on public, private, and mission-critical networks, offering comprehensive connectivity and device performance insights. viSer is device-agnostic, compatible with iOS and Android, and spans all telecom technologies from 2G to 5G, including VoLTE and VoWiFi. It covers numerous use cases, from POLQA voice quality assessments to speed tests, latency, throughput, calls, and network coverage analysis. SmartViser contributed significantly to the European Union’s Energy Labelling Regulations, ensuring viSer’s compliance with these standards. Beyond automation, SmartViser offers extensive field testing and is an accredited test house for the Altice Group, providing support in over 25 countries. Headquartered in Rennes, France, SmartViser collaborates globally to help customers adopt new technologies faster, reduce costs, and elevate product quality, enabling success in today’s rapidly advancing telecom landscape. In 2024 Anritsu Corporation Acquired 32.72% Stake in SmartViser SAS. You can find more information about SmartViser and its innovative software on the Web at  www.smartviser.com   Press Contact and General Information SmartViser                                      Susie Siouti Chief Commercial Officer  Susie.siouti@smartviser.com

Countdown to Compliance: New EU Energy Labelling Regulation Comes Into Force on 20th June 2025 In just five weeks, a pivotal moment for sustainability and consumer transparency in the tech industry will arrive. On Monday, 20th June 2025, the new EU Energy Labelling Regulation officially comes into force, alongside its sister regulation, the Eco Design Regulation. These regulations mark a major shift in how smartphones and tablets are assessed for energy efficiency, durability, and environmental impact. At SmartViser, we’re proud to have been involved in this regulatory journey from its earliest days. Our collaboration with the European Commission began in 2021, when we were invited to contribute to the creation of the testing methodology for the new regulation. This was more than a compliance project — it was an opportunity to help shape a standard that will impact how mobile devices are designed, tested, and purchased across Europe. A Leading Role in Innovation and Compliance SmartViser was honoured to be the first company selected by the European Commission to develop the Beta version of the Energy Labelling test application. This initial version was shared with key stakeholders, including several members of Digital Europe, for review and feedback. The constructive responses helped fine-tune the methodology, ensuring it would meet the practical needs of manufacturers, market surveillance authorities, and test laboratories. Following the Beta phase, we were tasked with creating the first official pilot application, which was successfully launched in August 2023 — three months ahead of the regulation’s transitional rollout in September 2023. This pilot phase allowed stakeholders across the industry to begin adapting to the new requirements, laying the groundwork for full implementation in June 2025. Supporting Industry Through the Transition The Energy Labelling Regulation was designed with a transition period to help the industry prepare. This timeframe allowed: • Manufacturers to integrate the new labelling requirements into product development. • Market surveillance authorities to build up the necessary testing and enforcement infrastructure. • Test labs to familiarise themselves with the methodology and refine their procedures. Throughout this period, SmartViser has continued to play a key role, offering technical expertise, test automation solutions, and dedicated support to help stakeholders navigate the new regulatory landscape. From 20 June 2025, the Energy Labelling requirements will apply to all smartphones and slate tablets placed on the EU market. These regulations do not apply to: • Tablet computers, • Devices with a flexible (roll-up) main display, and • Smartphones specifically designed for high-security communications. A Focus on Sustainability and Longer Product Lifecycles At the heart of both regulations is the ambition to extend the usable life of electronic devices, by setting clear requirements on reparability, upgradability, and battery endurance. For example, increasing the average lifespan of a mid-range smartphone from 3.0 to 4.1 years could significantly reduce the number of new devices entering the market each year — while maintaining the same total number of devices in use. Device Categories Covered by the Energy Labelling Regulation Smartphones are equipped with integrated touchscreens ranging from 4 to 7 inches, supporting app ecosystems and advanced functionalities. Slate tablets feature screen sizes from 7 to 17.4 inches, operate without a physically attached keyboard, and run mobile operating systems such as Android or iOS. This differentiates them from tablet computers, which typically include (or support) a detachable keyboard and use desktop-like operating systems such as Windows. According to the European Information & Communications Technology Industry Association (EIA), tablet computers are classified under personal computers and are excluded from these regulations. Please Note: The Ecodesign requirements will apply to smartphones, feature phones, cordless phones and slate tablets, but the Energy labelling applies only to smartphones and slate tablets. The Energy Label Source: EU Commission Under the new regulation, these devices must display key information on: • Energy Efficiency and Battery Endurance • Battery longevity • Resistance to dust and water • Durability against accidental drops • Repairability Class See more in EU website For the first time, products will also be required to display a repairability score, offering transparency on how easily a device can be repaired. This new energy label is designed to empower EU consumers to make more informed, sustainable purchasing decisions and to promote environmentally conscious consumption. Consumers can access even more detailed product information through the European Product Registry for Energy Labelling (EPREL) by scanning the QR code included on each label. EU Energy Labelling Regulation. How SmartViser can help ? 1️⃣Test Automation with SmartViser’s Viser Neo   Take control of your testing with Viser Neo, the leading test automation solution that allows you to set up your own environment for energy label testing. ✔️ Works with any Android or iOS device, any chipset ✔️ No rooting or jailbreaking required ✔️ Empowers your test teams to efficiently execute energy labelling tests   2️⃣ Expert Testing Services – We Test for You!   No in-house testing lab? No problem! SmartViser offers top-tier testing services to support your compliance needs: ✔️ Official testing for energy labelling certification ✔️ Lab calibration support to ensure full compliance ✔️ Troubleshooting services to identify performance improvement areas Simply send us your device, and our expert team will handle the rest!   3️⃣ SmartViser Intelligence Reports – Benchmarking Energy Labelling   Understand the competitive landscape with SmartViser’s SVI Reports, offering: ✔️ A snapshot of market performance and energy efficiency trends ✔️ Insights into how your device stacks up against competitors ✔️ Actionable data to optimize your products and gain a competitive edge With the EU Energy Labelling and Ecodesign regulations coming into force on 20 June 2025, the focus is clear: greater transparency, longer product lifespans, and more sustainable choices for consumers. SmartViser is proud to have played a pioneering role in shaping this regulation from its inception, and we’re ready to help you navigate what’s next. Whether you need cutting-edge test automation, trusted compliance testing services, or strategic market benchmarking, SmartViser offers the tools and expertise to ensure you're fully prepared. Now is the time to act. Partner with SmartViser and stay ahead of regulation and the competition. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world mainly in Testing and Compliance. Holding an MBA from Henley Business School brings a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee, responsible for developing and implementing the company's commercial strategy and encouraging a customer-centric culture. The main mission is to help organizations to create value by offering better quality products and services by improving operational efficiency and innovation.

In the ever-evolving landscape of mobile communications, where data-driven applications like video streaming and social media dominate, voice services remain a cornerstone of connectivity. Despite representing just 2% of mobile network traffic compared to the overwhelming 70% occupied by video, voice plays a pivotal role in user experience. It is the foundation of personal and professional communication, relied upon during emergencies, and remains one of the most frequently used features on mobile devices. Voice quality remains a vital differentiator in today's evolving mobile networks. Despite a significant decrease in the proportion of voice communications—now representing roughly 2% of mobile network traffic compared to approximately 70% for video—voice service remains the cornerstone for user interactions with their devices. Subscribers often gauge the overall quality of their operator or OTT application based significantly on voice call clarity and reliability. The Continued Significance of Voice Services Even with the rise of video streaming, gaming, and data-centric applications, voice calls are foundational to personal and professional communications. This fundamental reliance makes voice quality a decisive factor in user satisfaction and brand loyalty. With the recent introduction of Non-Terrestrial Networks (NTNs)—like satellite connectivity—ensuring consistent voice quality has become even more complex yet critical. Voice Quality and User Satisfaction (NPS Impact) Quality voice service is a major driver of customer satisfaction and loyalty  for mobile operators. J.D. Power emphasizes that “call quality and reliability have become the most critical drivers of customer satisfaction with network quality”​ Customers now expect voice calls to be “flawless… every time”, so issues like dropouts or poor audio “substantially affect satisfaction” J.D. Power Study ​ In practice, carriers that deliver superior call clarity see higher satisfaction ratings. For example, the American Customer Satisfaction Index (ACSI) in 2023 showed improvements in perceived call quality: the ACSI “call quality (clarity and strength)” score for U.S. mobile operators rose from 79 to 82 (out of 100)  in 2024​ Top carriers AT&T and Verizon each scored 80/100  on call quality/reliability in that survey​ theacsi.org , indicating strong user approval of voice service. High-definition voice technologies (e.g. VoLTE  with wideband audio) are credited with boosting user experience. Industry analysts note that the enhanced voice clarity of VoLTE “improves the overall user experience, leading to higher customer satisfaction”​ according to Consegic Business Intelligence. In other words, better voice quality translates into better Net Promoter Scores and loyalty. While specific NPS figures are often proprietary, telecom executives consistently rank network service quality (including voice clarity) as a top NPS driver. A Heavy Reading survey of 80 global operators found improving customer experience  (closely tied to network and voice quality) was the number-one business priority and investment area​ Key Factors Determining Voice Quality Several technical factors directly influence voice quality: Codec Quality and Efficiency:  New advanced codecs offer improved audio fidelity and bandwidth efficiency but require precise implementation and management. Network Latency and Jitter:  Delays in packet transmission can significantly degrade call clarity, creating echoes and distorted conversations. Packet Loss:  Even minor packet loss can severely disrupt voice communication, making packet delivery reliability paramount. Measuring and Troubleshooting Voice Quality Accurately measuring voice quality involves sophisticated techniques, including: Mean Opinion Score (MOS):  An established method where human listeners rate call quality. It rates calls on a scale from 1 (bad) to 5 (excellent) based on human audio perception. Perceptual Objective Listening Quality Analysis (POLQA):  In modern testing, MOS is often obtained via objective algorithms (e.g. ITU P.863 POLQA , which predicts MOS by comparing reference and received audio). POLQA is highly precise and is used to evaluate voice quality across different technologies (2G, 3G, VoLTE, OTT VoIP, etc.) Drive and Walk Tests:  Field measurements ensure real-world verification of voice quality under typical usage scenarios. .Operators and independent testers also measure other voice KPIs: call setup time  (typically 2–5 seconds for VoLTE), call drop rates  (often targeted below 0.5–1%), and coverage of HD voice . Troubleshooting voice issues typically involves analyzing network KPIs, reviewing codec performance, and identifying areas of significant packet loss, latency, or interference Operator vs. OTT Voice Services The proliferation of OTT services like WhatsApp, Skype, and Zoom has reshaped the voice communication landscape, directly competing with traditional operator voice offerings. Mobile network operators today face intense competition from OTT voice services like WhatsApp, Skype, and others. Users often compare the call quality and reliability of carrier-provided voice (circuit-switched or VoLTE/VoNR calls) against these internet-based apps. Benchmark tests indicate that operators’ dedicated voice services still hold an edge in consistency and reliability .  For instance, a 2023 in-depth drive test study in Europe compared legacy 2G calls, VoLTE calls, and WhatsApp VoIP calls using objective MOS (Mean Opinion Score) measures. The results were striking: VoLTE delivered the highest and steadiest quality, with 98% of VoLTE call samples rating “Excellent”  in MOS quality (MOS ≥4.5)​ By contrast, the same network using WhatsApp (OTT voice) had 64%  of call samples as Excellent and a notable 16%  of samples falling to “Fair” quality (MOS in the 3.0–3.9 range)​. This demonstrates that carrier VoLTE can provide more consistently high audio quality  than OTT VoIP under the same conditions. Comparative analyses based on real-world measurements have shown: Reliability:  Operator-managed voice services typically deliver more consistent and reliable quality due to better-controlled network conditions. Quality:  OTT services frequently adopt more advanced codecs and provide higher-definition audio, albeit often susceptible to external factors like network congestion or weaker data coverage. User Experience:  Users may tolerate variable quality from OTT apps due to their convenience and additional features like video calling and messaging integration, yet they continue to expect consistently high-quality voice calls from mobile operators.The quality of voice calls is more than just a technical metric—it is a key factor in how subscribers perceive their mobile operators and over-the-top (OTT) communication services. Whether it’s the seamless clarity of an operator's voice call or the accessibility of an OTT app, the user’s experience is heavily shaped by voice quality. With the rise of advanced technologies, including Non-Terrestrial Networks (NTNs) and modern voice codecs, the challenge of delivering and measuring superior voice quality has grown significantly. Regional Insights and Trends North America & Europe:  These regions have nearly universal VoLTE and are now transitioning to Vo5G. Voice quality is generally consistent and high. Asia-Pacific:  A mix of ultra-advanced markets and developing ones creates varied insights. Middle East & Africa:  These regions are diverse, but many countries still rely on a mix of 2G/3G for voice alongside newer VoLTE in cities. Latin America:  Similar to MEA, with patchy VoLTE adoption but improving. Many LatAm operators report that introducing VoLTE In all regions, a common thread is emerging by 2025: simply providing voice service is not enough – operators must provide excellent  voice service . Voice is the most basic telecom offering, yet its quality can distinguish a premium operator from a mediocre one. Where they lead in voice quality, operators often incorporate that into branding (e.g. advertising fewer dropped calls, “crystal-clear” audio, or quoting awards from P3 connect or JD Power). And where they lag, churn can spike as users substitute with OTT or rival networks. Thus, investment in voice technology (from network upgrades to codecs to optimization)and thorough testing is viewed as investment in customer experience. How SmartViser Can Help? How SmartViser Can Help with Voice Quality Testing SmartViser is at the forefront of enabling operators and service providers to ensure superior voice quality through its innovative testing solutions. By leveraging its automated test suite, viSer , SmartViser offers comprehensive tools and methodologies to evaluate, troubleshoot, and optimize voice performance in today’s complex mobile networks. 1. Comprehensive Testing Across Real-World Scenarios SmartViser’s solutions are designed to simulate real-world conditions, including: Urban and Rural Environments : Testing voice quality in diverse locations, including challenging areas like underground sites or remote regions. Network Handovers : Evaluating call continuity and quality during transitions between network technologies (e.g., 4G to 5G). VoLTE and VoNR Testing : Assessing the performance of advanced voice technologies and codecs like EVS under varied network loads. 2. Automated and Remote Testing SmartViser enables operators to conduct automated voice quality tests with minimal human intervention: Remote Testing Capability : Operators can evaluate voice services in geographically dispersed areas without needing on-site teams. Automation for Efficiency : By automating repetitive tasks, SmartViser ensures faster, more reliable, and cost-effective testing cycles. 3. Objective Voice Quality Metrics SmartViser integrates industry-standard voice quality evaluation methods into its testing suite: POLQA Integration : Accurately assesses voice clarity and provides MOS (Mean Opinion Scores) to benchmark performance. Network Metrics Analysis 4. Troubleshooting and Insights SmartViser goes beyond identifying problems—it helps pinpoint root causes and provides actionable insights. 5. Testing OTT Voice Services With the increasing role of OTT services, SmartViser provides tools to compare operator voice quality against popular OTT platforms, End-to-End Comparison : Benchmarks OTT services like WhatsApp, Skype, or Microfot Teams. 6. Ensuring Consistent Quality in Non-Terrestrial Networks As NTNs become more prevalent, SmartViser’s solutions help operators ensure voice quality across satellite and hybrid networks, adapting to the unique challenges of these environments. SmartViser’s robust and adaptable testing framework ensures that operators and service providers can deliver exceptional voice quality, maintain customer satisfaction, and stay ahead in an increasingly competitive telecommunications market. By simplifying and enhancing voice testing processes, SmartViser empowers its partners to meet the growing expectations of modern mobile users. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user  quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led  teams across the world mainly in Testing and Compliance. Holding  an MBA from Henley Business School   brings  a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee ,   responsible for developing and implementing the company's commercial strategy and encouraging  a customer-centric  culture. The main  mission is to help organizations to  create value by offering better quality products and services by improving operational efficiency and innovation.

Rennes, 27th March 2025. Following the announcement on November 29, 2024, regarding Anritsu’s agreement to acquire a 32.72% stake in SmartViser, Gilles Ricordel (SmartViser CEO) confirms that the French Government has officially approved the deal following the regulatory checks. With this significant milestone achieved, we are now ready to advance into the next chapter of collaboration between Anritsu and SmartViser. This strategic acquisition was initially approved during Anritsu’s Board of Directors meeting on November 27, 2024, followed by the formal signing of a stock purchase agreement. The partnership aims to enhance the capabilities of both companies in delivering advanced testing solutions to meet the evolving demands of the telecommunications industry. Headquartered in France, SmartViser specialises in delivering advanced automation and monitoring solutions for performance evaluation and functional testing across mobile networks and devices. Our mission has always been to help mobile network operators and device manufacturers streamline testing processes, improve efficiency, and reduce operational costs. This strategic partnership marks an exciting new phase. By combining SmartViser’s strengths in test automation and remote monitoring with Anritsu’s cutting-edge communications test solutions, we will broaden our capabilities and reach. Together, we aim to drive innovation across multiple sectors—from smartphones and private networks to mission-critical systems and the automotive industry—supporting the global shift toward smarter, more sustainable, and carbon-neutral societies. We look forward to this collaborative journey and the new possibilities it brings for our clients, partners, and the industry. Learn more about Anrirsu: Anritsu Completes Partial Share Acquisition, Making SmartViser an Equity-Method Associate | Anritsu Europe You can find more information about SmartViser and its innovative software on the Web at  www.smartviser.com   Press Contact and General Information SmartViser                                      Susie Siouti Chief Commercial Officer  Susie.siouti@smartviser.com

Mobile World Congress 2025 (MWC25): Key Highlights and Announcements The Mobile World Congress (MWC) 2025 in Barcelona once again showcased the latest advancements in telecommunications, mobile technologies, and enterprise connectivity. With over 109,000 attendees from 205 countries , the event served as a pivotal platform for industry leaders to unveil cutting-edge innovations and discuss key trends shaping the future of mobile networks. We have started the week with Canalys & Omdia breakfast briefing at MWC 2025: "Partnering to Thrive in 2025" which provided a great overview of the prevalent themes of the event with the exception of 6G which was largely absent from the event.   Canalys & Omdia breakfast briefing at MWC 2025 AI and Automation: Transforming Telecom Artificial Intelligence (AI) took center stage at MWC 2025, as telecom giants unveiled AI-driven initiatives aimed at enhancing network intelligence, automation, and customer experiences. Open Telecom AI Platform:  AMD, Cisco, Nokia, and Jio Platforms announced a new AI-driven telecom platform  designed to integrate AI and automation into every network layer . This initiative will leverage Agentic AI, Large Language Models (LLMs), Small Language Models (SLMs), and other ML techniques  to optimize telecom and digital services. Huawei’s AI Core Network:  Huawei introduced the first AI-native core network , marking a major leap from AI-powered to AI-native infrastructure . This innovation integrates AI agents within 5G-A Intelligent Core , boosting network efficiency and computing capabilities . DeepSeek AI Growth:  AI was a dominant theme, with DeepSeek-powered products  emerging across telecom applications, signaling China’s rapid evolution in AI adoption within mobile networks . 5G and Private Networks: Expanding Connectivity MWC 2025 reaffirmed 5G’s role in enterprise connectivity , with significant advancements in private networks, industrial applications, and telecom cloud integration . Global 5G Adoption:  The industry now boasts over 2 billion 5G connections worldwide , alongside 4,700 private LTE/5G networks  deployed by the end of 2024. Manufacturing & Private 5G Summit:  Experts from AT&T, ServiceNow, and AltaGas  discussed how AI-driven Private 5G networks  enhance efficiency, security, and cost reduction . Telefonica & AWS Partnership :  Europe’s first 5G Standalone (SA) call  using on-site and public cloud architecture  was completed with Nokia’s Cloud RAN solution on AWS infrastructure . Ericsson’s 5G Smart Airports Initiative :  Hosted "The Future-Ready Airport" panel, featuring experts from Airbus , Capgemini , TDC and EUWENA , demonstrating how 5G is revolutionizing aviation connectivity . Red Hat’s Telecom Expansion:  Announced new partnerships with Orange, SoftBank, KDDI, and Rakuten Mobile  to further 5G and cloud innovations . Satellite & Non-Terrestrial Networks (NTN): The Next Frontier For the first time in years, MWC’s NTN Summit was oversubscribed , indicating the industry’s growing focus on expanding connectivity to remote and underserved areas . Eutelsat, Airbus & Mediatek Collaboration :  Conducted the world’s first 5G NTN trial  using OneWeb’s low Earth orbit satellites . Cubic & Skylo Partnership:   Announced a satellite-based IoT network  to enhance connectivity in rural and isolated areas . T-Mobile’s Flying Base Station :  Demonstrated the Primoco One 150 drone , which delivers 200 Mbps downlink and 75 Mbps uplink , providing connectivity to 1,200 users in remote regions . Originally focused on basic text and voice services, it has now broadened to incorporate data capabilities. SmartViser is set to support with any testing need on NTN. Smartphones & Tech Innovations MWC 2025 showcased several high-profile smartphone launches and next-gen hardware innovations: Xiaomi 15 Ultra :  Co-engineered with Leica , featuring a 200MP periscope lens , redefining mobile photography . Samsung Galaxy A56:   A budget-friendly 5G device  with long-term software support  and a 50MP camera . Nothing Phone (3a) Pro :  Focused on camera enhancements and innovative design . Lenovo’s AI-Powered Laptops :  Introduced the ThinkBook Flip , a flexible OLED device , and Yoga Solar PC , a solar-powered AI laptop . Strategic Partnerships & Ecosystem Growth MWC 2025 underscored the importance of collaboration across industries  to drive telecom innovation and growth: GSMA’s Expansion into Automotive & Aviation:  Partnered with 5GAA , JASPAR, Outsight , Safran , and Seamless Air Alliance  to advance 5G solutions in transport . Ericsson’s Ecosystem Play:  Brought together partners at its MWC booth  to highlight real-world 5G enterprise use cases . NTT & Nokia Unveil 6G Hardware Plans:  Provided the first look at next-gen 6G hardware , setting the stage for future connectivity. SmartViser & Anritsu Presence at MWC25 SmartViser made a significant impact at MWC 2025 with key announcements: Introducing Viser Temp.o and Viser Mate.o:  Expanding into network monitoring automation , these tools provide: Viser Temp.o  – Active (foreground) network monitoring for real-time insights. Viser Mate.o  – Passive (background) network monitoring for continuous network assessment. Expanded Capabilities for Viser Neo+:  Enhanced with low-layer messaging capture  and advanced analytics . Mission Critical Communications KPI Support:  New KPIs for MCPTT (Push-to-Talk) and MCPTV (Push-to-Video) , ensuring high reliability and quality. Speech Quality MOS Testing :  Now supports VoNR, VoLTE, and OTT calls  (e.g., Microsoft Teams, WhatsApp) on both Android and iOS devices . EU Energy Labelling Regulation & Benchmark Reports:  Providing compliance insights and reports for manufacturers. Viser Neo Test Automation:  Enhancing device testing efficiency and reliability . Quality of Experience (QoE) Assessments :  Utilizing real smartphones for true real-world network performance evaluations . Joint Demos with Anritsu at MWC 2025 SmartViser and Anritsu collaborated on groundbreaking demonstrations at Stand D41, Hall 5 : The Future of Service Assurance – AI-Assured Networks for an Autonomous Tomorrow Showcased AI-powered Service Assurance platforms , integrating Ookla’s DownDetector  for real-time network issue detection . Highlighted Private Networks' role in secure and controlled operations . End-to-End Latency Testing for URLLC and MEC Deployments Demonstrated latency analysis between MEC applications and mobile terminals . Featured Anritsu’s high-performance MT1000A tester  for accurate real-world network evaluations . Utilized SmartViser Neo tools for multi-domain KPI measurements . These demonstrations showcased cutting-edge solutions for latency-critical applications , from autonomous driving to industrial automation . Where Was 6G? Unlike previous editions, 6G was largely absent from MWC 2025 discussions . However, expectations are high for the upcoming 3GPP workshop in Incheon, South Korea (March 10-11, 2025) , which may provide further updates on 6G standardization and development . The upcoming 6G workshop will be chaired by the leadership of the three Technical Specification Groups (TSGs) of 3GPP: For TSG SA - Puneet Jain, TSG RAN - Ronald Borsato and for TSG CT - Peter Schmitt.  Conclusion: Partnerships, AI, and 5G Dominate MWC 2025 MWC 2025 underscored the power of partnerships , the growing role of AI in telecom operations , and the continued expansion of 5G and NTN solutions . While 6G discussions were minimal , early collaborations suggest the industry is laying the groundwork for the next wave of telecom evolution . Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user  quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led  teams across the world mainly in Testing and Compliance. Holding  an MBA from Henley Business School   brings  a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee ,   responsible for developing and implementing the company's commercial strategy and encouraging  a customer-centric  culture. The main  mission is to help organizations to  create value by offering better quality products and services by improving operational efficiency and innovation.

Smartphones have become indispensable to modern life, but they are not without flaws. From hardware failures to software glitches, user complaints span a wide range of issues that can significantly impact satisfaction and loyalty. Manufacturers must address these concerns proactively, ensuring their devices meet and exceed user expectations. SmartViser, with its powerful test automation suite, viSer, offers a robust solution for testing early and ensuring improved user experiences. For over a decade, SmartViser  has partnered with major smartphone manufacturers, Mobile Network Operators (MNOs), and media to enhance device performance and user satisfaction. Our extensive experience in the telecom and technology industry has given us unique insights into the challenges faced by smartphone users. By combining feedback collected directly from our customers with insights from smartphone user forums, Android communities, and industry discussions, we have identified the most common complaints. Common Smartphone Complaints Battery Issues Short Battery Life : Users often find their devices unable to last a full day, especially with heavy usage like streaming, gaming, or GPS navigation. This leads to a constant dependency on chargers or power banks. Battery Degradation : Reduced battery capacity over time. Power-Intensive Apps and Features : Modern apps, particularly social media, video editing tools, and games, are resource-intensive and consume significant amounts of energy. Background Processes : Apps running in the background can drain the battery without the user’s knowledge, reducing overall standby time. Performance Throttling : To protect against degrading batteries or overheating issues, manufacturers sometimes implement performance throttling, causing devices to slow down seriously impacting end users experience. Performance Problems Lagging or Slow Performance : Devices slow down with prolonged use. Overheating : Excessive heat generation during usage sometimes in basic operations like browsing. Devices overheating has become more prominent with the launch of 5G. Connectivity Challenges Weak Signal Reception : Poor connectivity in certain locations affects some devices while others work ok. Bluetooth Pairing Issues : Problems with wireless peripherals like specific headsets or hearing aids. Intermittent connections and connectivity dropped. Inconsistent Network Speeds : Fluctuations in Wi-Fi, 4G, or 5G performance. Software Glitches App Crashes : Applications freezing or closing unexpectedly. Delayed Updates : Late delivery of system and security updates. Camera Concerns Inconsistent Quality : Poor photos, especially in low light. Shutter Lag : Delays capturing images. Audio Quality Issues Poor Voice Quality : Distorted or muffled calls. Inconsistency on Audio MOS between cellular calls or with various OTT applications like WhatsApp, Viber, Microsoft Teams, etc. Call Performance Problems : Dropped calls or delays in connectivity. VoLTE/VoWiFi Issues : Challenges with HD voice calls over LTE or Wi-Fi. Top Smartphone Issues Reported in 2024 Based on feedback from smartphone manufacturers, Mobile Network Operators (MNOs), and insights gathered from user forums and communities, the most reported smartphone issues in 2024 are as follows: * Data collected from Mobile Network Operators, Smartphone Manufacturers forums How SmartViser Drives Improved End-User Experience, enhanced device performance and quality SmartViser’s viSer Test Automation Platform and Testing Services  provides comprehensive solutions to address these top issues, enabling manufacturers and ODMs to: Identify problems early in the development cycle through real-world usage simulations . Reduce time-to-market with automated and reliable testing processes. Deliver devices that meet user expectations for performance, reliability, and satisfaction. By tackling these top issues proactively, smartphone manufacturers and MNOs can enhance product quality, reduce customer complaints, and build stronger trust with end-user. 1. Test Automation: Comprehensive Testing for Superior User Experience Our test automation platform  enables manufacturers to efficiently test all aspects that impact end-user experience. With automated testing, manufacturers can identify and resolve potential issues early in the development process. Key Areas of Test Automation ✅ Web Browsing Testing URL validation (UA) duration analysis Rendering timeout measurement Auto-scroll performance ✅ Data Transfer & Network Performance Upload/download (UL/DL) bi-directional testing HTTP/FTP transfer speed validation ✅ iPerf Testing (Network Performance Monitoring) Download, upload, and bidirectional data testing Server address, port number, and timeout analysis Transfer mode assessment (duration/data) Simultaneous connections validation ✅ Ping Testing Round-trip time (RTT) measurement Packet count validation Ping interval and packet size optimization ✅ Video Streaming & YouTube Performance Streaming loading and buffering time (Min, Max, Avg) Loading timeout detection Fullscreen, loop, and screen orientation analy sis ✅ Camera & Multimedia Testing Video and image quality assessment Performance testing under various lighting conditions ✅ Battery Performance & Power Consumption Power usage analysis based on user actions Battery temperature, capacity, and voltage trend monitoring ✅ Call & Voice Quality Performance Call establishment time measurement Detection of call drops and failures CSFB (Circuit Switched Fallback) and SRVCC (Single Radio Voice Call Continuity) analysis Speech quality assessment using MOS (Mean Opinion Sc ore) ✅ Messaging Performance SMS, MMS, and email send/receive time testing Minimum, maximum, and average time analysis ✅ Gaming Performance & Device Temperature Game quality testing Real-time temperature monitoring during gameplay ✅ Connectivity Assessment WiFi, Bluetooth, and Cellular Network Performance RAT (Radio Access Technology) distribution across CS/PS (Circuit Switched/Packet Switched) 5G Performance Evaluation Signal Strength Testing in various environments With viSer test automation , manufacturers can run repeatable, scalable, and real-world tests  without the need for extensive manual testing, helping them optimize their devices before launch . 2. Testing Services: Expert Testing with Global Reach For manufacturers looking for real-world testing  without the need for an in-house testing team, SmartViser’s Testing Services   provide an efficient solution. Simply send us your devices along with the proposed test requirements, and our expert team will handle the rest. Key Benefits of SmartViser’s Testing Services 📌 Extensive Local Testers Across Key Markets Europe, USA, and Other Major Regions Testing across all leading carriers with local SIM cards 📌 Deep Knowledge of Local Networks & Drive Routes Expertise in network conditions, carrier behavior, and connectivity challenges Real-world drive testing to evaluate coverage, handover, and signal strength 📌 Experienced Testers with Expertise in Advanced Logging Tools Proficient in analyzing device logs using industry-leading tools Ability to detect and resolve issues related to new network technologies 📌 Support for Complex & Challenging Testing Validation of emergency call performance Testing of new network technologies, including 5G and VoWiFi Real-world stress tests under high-demand scenarios Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user  quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led  teams across the world mainly in Testing and Compliance. Holding  an MBA from Henley Business School   brings  a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee ,   responsible for developing and implementing the company's commercial strategy and encouraging  a customer-centric  culture. The main  mission is to help organizations to  create value by offering better quality products and services by improving operational efficiency and innovation.

SmartViser to Exhibit at Mobile World Congress 2025 in Barcelona Discover Cutting-Edge Test Automation and Network Monitoring Innovations at Hall 5, Business France/French Tech Pavilion, Stand 5B61-36   Rennes, France – 7th of February - SmartViser is excited to announce its participation in Mobile World Congress (MWC) 2025, taking place from March 3rd to March 6th. Join us at Hall 5, Business France/French Tech Pavilion, Stand 5B61-36, where we will unveil groundbreaking advancements in test automation and network monitoring. Key Announcements at MWC25 At MWC25, we are expanding our product portfolio with innovative solutions designed to revolutionize network testing and monitoring. Introducing Viser Temp.o and Viser Mate.o – Network Monitoring with Smartphones SmartViser is proud to announce a major expansion of our product line , moving beyond active testing to include network monitoring automation . Our two new products debuting at MWC 2025: Viser Temp.o  – Active (foreground) network monitoring , providing real-time insights into network performance with immediate detection of network degradation or failures Viser Mate.o  – Passive (background) network monitoring , continuously and unobtrusively assessing network conditions in real-world usage scenarios. Together, these solutions deliver true end-to-end testing and network monitoring , offering operators, enterprises, private networks, and other telecom players an unmatched view of network performance  using smartphones as probes. Gain an unmatched  360° view of network behavior, ensuring a superior user experience and service quality . Expanded Capabilities for Viser Neo+ We are enhancing Viser Neo+   with low-layer messaging capture and in-depth analytics , providing deeper network insights and troubleshooting capabilities. Now featuring low-layer messaging capture and in-depth analytics  directly in Viser Web Services Analytics Studio to provide unparalleled insights into network performance. Pinpoint network issues faster  with granular protocol-level insights, helping operators and enterprises with fast and accurate  troubleshooting tools to maintain seamless network performance . Mission Critical Communications (MCPTT/MCPTV) KPI Support SmartViser is introducing new Mission Critical Push-to-Talk (MCPTT) and Push-to-Video (MCPTV) KPIs , including: MCPTT Access Time End-to-End MCPTT Access Time Mouth-to-Ear Latency Late Call Entry Time Perceived Voice/Audio Quality (POLQA) ViSer supports any PTT application on any smartphone device. Speech Quality MOS Testing for Any Device We support Speech Quality Audio MOS (Mean Opinion Score)  testing for both Android and iOS devices . Test on any technology VoNR, VoLTE, and OTT calls  such as Microsoft Teams and WhatsApp , ensuring accurate voice quality assessments across different networks and applications. EU Energy Labelling Regulation & Benchmark Reports Learn the latest updates  on the EU Energy Labelling Regulation  and access our latest benchmark reports , helping manufacturers comply with new industry standards. Enhanced Device Testing with Viser Neo Test Automation Discover how Viser Neo test automation  simplifies and enhances device testing , delivering consistent and accurate performance validation . With increasing device complexity and evolving network conditions , SmartViser’s test automation  ensures that manufacturers and operators deliver high-performing devices and networks  to end-users without the high cost of manual testing . Quality of Experience (QoE) Assessment with Real Smartphones Measure true Quality of Experience (QoE)  using real smartphones for accurate, real-world network performance assessments . QoE is the ultimate differentiator  in the telecom industry. By using real smartphones , SmartViser provides a true-to-life assessment  of how users experience networks and services , helping operators prioritize customer satisfaction . Experience Joint Demos with Anritsu at Stand D41, Hall 5 SmartViser is proud to collaborate with Anritsu to showcase industry-leading innovations in service assurance and network performance testing. Visit Anritsu at Stand D41, Hall 5, for joint demonstrations on: The Future of Service Assurance – AI-Assured Networks for an Autonomous Tomorrow Anritsu’s Service Assurance platform integrates foundational data and AI-driven insights, delivering unparalleled visibility into network operations and subscriber experiences. Through our partnership, we demonstrate how Service Assurance is critical for Private Networks , ensuring secure, reliable, and optimized services. End-to-End Latency Statistics Between MEC Apps and Mobile Terminals Ultra-Reliable and Low Latency Communications (URLLC) verification for emerging industry verticals, including autonomous driving . Combining Anritsu’s MT1000A tester  with SmartViser’s Neo tools for a multi-domain KPI assessment , ensuring high-precision network quality insights in real-world scenarios. MWC 2025 promises to be an exciting event, and SmartViser is eager to connect with industry leaders, partners, and customers to explore the future of test automation and network monitoring. Join us at MWC 2025 – Hall 5, Stand 5B61-36. Let’s redefine network testing and automation together!   Meet SmartViser at MWC 2025! 📍 Visit us at Hall 5, Business France / French Tech Pavilion, Stand 5B61-36 📅 March 3-6, 2025 | Barcelona Book a meeting with our experts! About SmartViser SAS SmartViser is a leading telecommunications innovator, recognized for its expertise and commitment to customer-centric solutions. Its flagship test automation suite, viSer, enables OEMs, ODMs, Mobile Operators, MVNOs, Regulators, and telecom service providers to thoroughly test, benchmark, monitor, and measure Quality of Service (QoS) and Quality of Experience (QoE) across devices and networks. The versatile viSer suite supports both active and passive monitoring on public, private, and mission-critical networks, offering comprehensive connectivity and device performance insights. viSer is device-agnostic, compatible with iOS and Android, and spans all telecom technologies from 2G to 5G, including VoLTE and VoWiFi. It covers numerous use cases, from POLQA voice quality assessments to speed tests, latency, throughput, calls, and network coverage analysis. SmartViser contributed significantly to the European Union’s Energy Labelling Regulations, ensuring viSer’s compliance with these standards. Beyond automation, SmartViser offers extensive field testing and is an accredited test house for the Altice Group, providing support in over 25 countries. Headquartered in Rennes, France, SmartViser collaborates globally to help customers adopt new technologies faster, reduce costs, and elevate product quality, enabling success in today’s rapidly advancing telecom landscape. You can find more information about SmartViser and its innovative software on the Web at  www.smartviser.com   Press Contact and General Information SmartViser                                      Susie Siouti Chief Commercial Officer  Susie.siouti@smartviser.com

As mobile operators worldwide plan the shutdown of legacy 2G and 3G networks, the spotlight inevitably shifts to next-generation voice solutions, particularly VoLTE (Voice over LTE). In Europe, 2025 stands out as a key date for many operators to complete their 3G sunset. See our report on 2G/3G Sunset Status This shift isn’t merely about switching off older infrastructure; it also heralds an opportunity to significantly improve call quality, connection speed, and user experience—provided the transition is properly managed. Below, we explore what this network evolution means, the challenges it brings, and how proper testing can ensure the best possible user experience. Why Are 2G and 3G Networks Shutting Down and VoLTE impact? Spectrum Efficiency : Older networks consume valuable spectrum that operators can repurpose for newer technologies such as 4G LTE and 5G, which offer greater capacity and speed. Maintenance Costs : Maintaining multiple network generations is costly. Retiring outdated infrastructure frees resources to invest in more advanced networks. Evolving User Needs : The rise of streaming, high-speed internet, and data-driven applications highlights the limitations of 2G/3G, pushing operators to focus on more robust technologies. The Rise of VoLTE VoLTE (Voice over LTE) represents a significant leap forward in voice communication, leveraging the capacity and efficiency of 4G LTE networks. Unlike 3G, which was built mainly for voice and basic data, LTE technology is optimized for higher data throughput. Key Differences Between 3G and VoLTE Calls Call Quality VoLTE : Higher audio clarity with less background noise, thanks to a wider frequency range. 3G : Calls can sound muffled or distorted, especially if signal conditions are poor. Call Setup Time VoLTE : Calls connect almost instantly. 3G : Connections often take several seconds to establish, affecting user experience. Simultaneous Data Usage VoLTE : Users can browse the internet or use data-rich apps while on a call without significant slowdown. 3G : Data usage during calls can degrade call quality and overall performance. Network Efficiency VoLTE : Utilizes the 4G LTE network more efficiently, maintaining better call quality even in congested areas. 3G : More susceptible to congestion and reduced call quality. The Reality Check: VoLTE Reliability Concerns While VoLTE offers compelling advantages, several reports highlight a critical concern: Call Drops : Research suggests VoLTE calls can be four or five times more likely to drop than calls on 2G or 3G networks. Coverage Gaps : As operators reform spectrum to newer technologies, coverage for VoLTE may be uneven in certain regions or in-building environments. These issues underscore the importance of comprehensive testing  and ongoing network optimization . If network operators and device manufacturers don’t address potential reliability gaps, end users could experience more dropped calls and poor voice quality—resulting in frustration and potential customer churn. Ensuring a Smooth Transition to VoLTE 1. VoLTE Device Support Upgrade Older Handsets : Users need VoLTE-capable devices to access these new services. Operators, device manufacturers, and retailers must collaborate to ensure wide availability and clear labeling of VoLTE-compatible phones. Firmware Updates : Some devices may require a simple software update to enable VoLTE. Seamless over-the-air updates can drastically reduce user friction. 2. Comprehensive Testing Real-World Scenarios : Lab tests and network probes alone may not capture all real-world complexities. Testing in actual conditions—such as rural areas, congested city centers, and large indoor venues—reveals potential coverage and reliability challenges. Device Variety : Users don’t all carry the same phone model. Operators need to test VoLTE across popular brands and operating systems to ensure consistent performance. Network Conditions : Varying levels of congestion, different geographies, and building materials can affect signal quality. Thorough testing helps pinpoint network ‘blind spots.’ 3. Continuous Monitoring KPIs and Analytics : Monitor call setup times, call drop rates, handover performance, and audio quality in real time. Machine Learning & Automation : Advanced analytics can predict network issues before they significantly impact user experience, enabling proactive problem resolution. 4. Customer Education Awareness Campaigns : Inform subscribers about changes to 2G/3G networks and the advantages of upgrading to VoLTE devices. Support Channels : Provide users with clear instructions and troubleshooting guides, ensuring they understand how to enable VoLTE features on their devices. How SmartViser Can Help SmartViser specializes in automated testing and monitoring solutions, helping operators, device manufacturers, and service providers ensure the highest levels of quality during this critical network migration. Here’s how: Automated Test Campaigns Perform large-scale, repeatable tests on multiple devices and networks simultaneously, reducing time-to-market for VoLTE-capable devices. Real-World Scenario Testing Deploy field tests that reflect actual user conditions—from remote rural areas to dense urban environments—capturing genuine user experiences and ensuring robust VoLTE performance. Multi-Brand, Multi-OS Support Measure call setup times, call drop rates, and audio quality across a broad range of smartphone brands and OS versions, mirroring the diverse device ecosystem found in the real world. Data-Driven Insights Generate detailed performance reports and analytics that highlight areas for improvement, helping stakeholders quickly optimize network performance and device firmware. Ongoing Monitoring & Maintenance Continuously track network KPIs to detect and address issues in real-time, ensuring that end users consistently enjoy the benefits of VoLTE. By using SmartViser’s end-to-end testing platform, operators and OEMs can confidently phase out 2G and 3G networks, knowing they’ve minimized risks around call drops and poor voice quality. Conclusion The shutdown of 2G and 3G networks is not just an industry buzzword—it's an essential move toward modernizing mobile communication. VoLTE provides clear advantages in speed, voice clarity, and network efficiency. However, these benefits only become a reality through meticulous planning, rigorous testing, and proactive customer engagement. As we approach the 2025 target for 3G sunsets in Europe and see 2G closures accelerate worldwide, the onus is on network operators, device manufacturers, and solution providers to ensure users’ experiences are seamless and enhanced—not disrupted. Ready to ensure your VoLTE rollout is flawless?  Contact SmartViser to learn more about how our automated testing solutions can help you future-proof your network and deliver on the promise of better voice services. Get the latest news from SmartViser. Make sure to subscribe  to our LinkedIn newsletter and follow us on LinkedIn. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user  quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led  teams across the world mainly in Testing and Compliance. Holding  an MBA from Henley Business School   brings  a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee ,   responsible for developing and implementing the company's commercial strategy and encouraging  a customer-centric  culture. The main  mission is to help organizations to  create value by offering better quality products and services by improving operational efficiency and innovation.

Get the latest insights and benchmark data With the release of Android 15, the competition heats up as Google continues to refine its operating system with new features, better performance, and improved security. Here’s a comparison of Android 14 and Android 15 to help you understand what’s changed and what’s new. User Interface (UI) Enhancements Android 14 : Introduced expanded customization options with more robust Material You theming, allowing users to personalize the appearance of their devices with more dynamic color palettes and widgets. Android 15 : Takes personalization further with a reimagined lock screen experience, offering advanced layout options, interactive widgets, and improved glanceable information. Animations and transitions also feel smoother and more responsive. Performance Improvements Android 14 : Focused on optimizing memory usage and reducing background app activity to improve battery life and overall device performance. Android 15 : Builds on this foundation with AI-driven performance optimizations that adapt to user habits, making app launches faster and reducing resource-heavy processes. Privacy and Security Android 14 : Introduced features like partial screen sharing to prevent apps from capturing sensitive data and enhanced notifications for location usage. Android 15 : Enhances security with “Smart Shields,” which proactively block risky app permissions and provide detailed insights into how apps use your data. Additionally, Android 15 introduces end-to-end encryption for a broader range of communication apps. Artificial Intelligence (AI) Integration Android 14 : Provided basic AI functionality like predictive text improvements and suggested actions within certain apps. Android 15 : Introduces a dedicated AI hub that powers device-wide smart features such as context-aware app suggestions, smarter notifications, and AI-generated wallpapers that adapt to user preferences. Connectivity and Smart Features Android 14 : Focused on improving 5G performance and provided support for satellite connectivity on select devices. Android 15 : Expands satellite connectivity with better global compatibility and introduces “Adaptive Sync,” which dynamically adjusts refresh rates across multiple devices for seamless cross-device interactions. Gaming and Multimedia Android 14 : Brought low-latency audio and video processing improvements, enhancing the gaming and streaming experience. Android 15 : Introduces Game Turbo Mode, a feature that uses AI to optimize gaming performance, reduce latency, and improve graphics quality in real time. Multimedia gets an upgrade with spatial audio improvements and dynamic HDR rendering. Accessibility Android 14 : Made strides with improved voice access and expanded language support for Live Caption. Android 15 : Adds gesture-based accessibility options and context-aware enhancements, making the OS more inclusive for users with diverse needs. Verdict Android 15 continues the evolution of Google’s mobile OS by building on the foundations of Android 14 while introducing smarter AI features, better performance, and a more personalized experience. While Android 14 laid the groundwork for many innovations, Android 15 refines them and adds a level of sophistication that enhances the user experience. Whether upgrading from Android 14 or exploring Android 15 on a new device, users can expect a smoother, smarter, and more secure mobile experience. Get Android 15 SmartViser Performance Report: Android 14 vs. Android 15 on Pixel 8a With the release of Android 15 , SmartViser conducted a series of automation tests on a Google Pixel 8a  to assess key aspects of end-user experience, including Battery Life, Performance, Power Consumption per User Actions, download speed, upload speed. By comparing test results from Android 14 and Android 15 , this report provides valuable insights into the improvements and potential drawbacks of the new OS version. Battery Performance: Is There a Difference? Our tests show that the battery discharge rate  for both Android 14 and Android 15  on the Pixel 8a is nearly identical. There is no significant difference  in overall battery endurance between the two operating systems. Battery discharge trends  followed the same pattern for both versions as it can be seen below. Image from Viser Web Services Analytics Studio Power consumption per user action  (such as gaming, browsing, and media playback) remained at comparable levels. Image from Viser Web Services Analytics Studio Battery temperature regulation  showed identical fluctuations, indicating no overheating concerns or efficiency gains  in Android 15. Image from Viser Web Services Analytics Studio Verdict on Battery Performance While Android 15 introduces various optimizations, battery life remains unchanged  compared to Android 14. Users should not expect any noticeable gains or losses in this area when upgrading. File Transfer Throughput Performance Testing file transfer speeds  on both operating systems provided the following results: Image from Viser Web Services Analytics Studio Analysis on Upload & Download Performance Android 15 exhibits better upload and download speeds Image from Viser Web Services Analytics Studio Verdict on File Transfer Performance Android 15 delivers moderate improvements  in file transfer speeds , particularly in maximum throughput . Web Loading Time Performance Average Web Loading Time: Android 14:  1,289 ms Android 15:  1,306 ms ( Slight increase, +1.3% ) Image from Viser Web Services Analytics Studio Web Page Loading Variability: Both versions show fluctuations, but Android 15 exhibits more peaks and drops , suggesting that page loading speeds are inconsistent  compared to Android 14. Image from Viser Web Services Analytics Studio Verdict on Web Performance Users who rely on consistent browsing speeds  may not see a major advantage in Android 15, as web performance is mostly on par with Android 14, with slight inconsistencies . The differences are marginal and should not impact general browsing significantly . MMS Sending Performance Image from Viser Web Services Analytics Studio Analysis on MMS Performance While both versions show some fluctuations in MMS sending times , Android 15 exhibits a slightly longer average time , with more peaks and variability . This could be due to background processing changes or network optimizations  that affect message transmission speed. Image from Viser Web Services Analytics Studio Verdict on MMS Performance For users who frequently send MMS, Android 15 shows minor delays compared to Android 14 . However, the difference is not drastic and should not significantly impact the overall messaging experience . SMS Sending Performance Image from Viser Web Services Analytics Studio The results indicate that Android 15 slightly improves the average and minimum SMS sending time , leading to a generally faster and more efficient messaging experience . However, maximum SMS sending times are slightly higher , meaning that in rare cases, message delays could be longer than on Android 14. Image from Viser Web Services Analytics Studio Verdict on SMS Performance Overall, Android 15 provides a slight improvement in SMS performance , particularly in reducing the minimum sending time . Users sending SMS messages frequently should experience a more responsive messaging experience , with only minor variability in worst-case scenarios. Analysis on Gaming Performance Gaming performance remains largely consistent across both Android versions , with Android 15 slightly improving minimum FPS , leading to a more stable experience  during gameplay. The average FPS is marginally higher , but overall differences are negligible in real-world gaming scenarios . Image from Viser Web Services Analytics Studio YouTube Streaming Efficiency Image from Viser Web Services Analytics Studio Analysis on YouTube Streaming Both Android 14 and Android 15 offer almost identical streaming efficiency , maintaining a stable 99% efficiency rate . However, Android 15 exhibits slightly lower minimum efficiency , leading to potential minor quality dips in extreme conditions. Image from Viser Web Services Analytics Studio Verdict on YouTube Streaming Performance For video streaming users, Android 15 delivers nearly the same efficiency as Android 14 , with only minor variations  in minimum efficiency. Streaming performance remains stable across both versions. Final Verdict While Android 15 doesn’t introduce a radical overhaul, it brings notable refinements and new capabilities  that enhance security, performance, and user experience. Users can expect smoother performance, smarter AI features, better security, and improved media consumption From the everyday activities: If you prioritize faster downloads, minor gaming stability improvements, and slightly better SMS performance , Android 15 offers incremental advantages. If battery life and general responsiveness are key concerns , there's no significant reason to rush the upgrade , as both versions perform nearly identically in those areas. For YouTube and web browsing users , Android 15 delivers the same experience as Android 14 , with only minor fluctuations in certain scenarios . ViSer Test Automation: The Key to Objective Device Testing All testing was performed with ViSer Test Automation , which executed a variety of end-user actions such as calls, web browsing, gaming, and streaming , providing an objective performance report thanks to its intelligent analytics . All graphical data from the report is available in ViSer Web Services Analytics Studio . Get in touch with us to speak to one of our experts and learn more. ViSer is a key solution for new product launches, regression testing on new software, and Android OS upgrades . It saves time and costs while increasing testing efficiency —ensuring that performance insights are data-driven, accurate, and repeatable. Get the latest news from SmartViser. Make sure to subscribe  to our LinkedIn newsletter and follow us on LinkedIn. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user  quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led  teams across the world mainly in Testing and Compliance. Holding  an MBA from Henley Business School   brings  a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee ,   responsible for developing and implementing the company's commercial strategy and encouraging  a customer-centric  culture. The main  mission is to help organizations to  create value by offering better quality products and services by improving operational efficiency and innovation.

As 5G technology continues to evolve, the potential for private networks to transform industries is becoming increasingly evident. These networks offer tailored connectivity solutions, enhancing operational efficiency, security, and performance. Several industries are set to reap significant benefits from the deployment of 5G private networks, enabling them to harness the full potential of this cutting-edge technology. Some of the key industry Verticals for Private Networks 1. Manufacturing and Industrial Automation Manufacturing is one of the primary sectors poised to benefit from 5G private networks. The low latency and high reliability of 5G allow for real-time control and monitoring of automated systems, robotics, and IoT devices on the factory floor. This results in enhanced precision, reduced downtime, and optimized production processes. Additionally, the ability to maintain a secure and isolated network ensures that critical operations remain uninterrupted and protected from external threats. Use Cases : Predictive maintenance, real-time quality control, autonomous robots, and augmented reality (AR) for remote support. Source: TeckNexus 2. Healthcare and Medical Facilities In healthcare, the need for reliable, high-speed connectivity is paramount. 5G private networks can support advanced telemedicine services, remote surgeries, and real-time data sharing between medical devices. This can significantly improve patient care, reduce the time needed for diagnostics, and enhance the efficiency of medical staff. The secure nature of private networks also ensures that sensitive patient data remains protected. Use Cases : Remote surgery, telemedicine, real-time monitoring of patient vitals, and secure transmission of medical records. Source: Inside Telecom 3. Transportation and Logistics The transportation and logistics industry stands to gain immensely from 5G private networks, particularly in the realms of fleet management, autonomous vehicles, and smart infrastructure. With 5G, logistics companies can track and manage their fleets in real-time, optimize delivery routes, and enhance overall efficiency. In smart cities, 5G-enabled private networks can facilitate intelligent traffic management systems, reducing congestion and improving public safety. Use Cases : Autonomous vehicles, fleet management, real-time cargo tracking, and drone-based delivery systems. 4. Energy and Utilities Energy companies can leverage 5G private networks for monitoring and managing critical infrastructure such as power plants, oil rigs, and smart grids. The high reliability and low latency of 5G ensure that these networks can support the real-time data exchange necessary for predictive maintenance, remote monitoring, and swift response to emergencies. This not only enhances operational efficiency but also improves safety and reduces operational costs. Use Cases : Smart grids, remote monitoring of power plants and oil rigs, predictive maintenance, and automated energy distribution. Examples of Utility and Energy Private 4G/5G Deployments and Trials Further information from IEEE Denver ebook 5. Retail and Supply Chain In the retail sector, 5G private networks can enhance the shopping experience by enabling real-time inventory management, personalized customer interactions, and seamless payment systems. Additionally, these networks can support the integration of advanced technologies like augmented reality (AR) for virtual try-ons and immersive shopping experiences. For the supply chain, 5G can provide end-to-end visibility, ensuring that products are tracked accurately from manufacturer to consumer. Use Cases : AR for product visualization, real-time inventory management, personalized marketing, and automated checkout systems. 6 . Mining In the mining industry, safety and efficiency are paramount. 5G private networks enable the deployment of autonomous vehicles, remote-controlled machinery, and real-time monitoring systems in hazardous environments. These networks provide the necessary reliability and coverage to ensure continuous operation in remote locations, significantly enhancing worker safety and operational efficiency. Use Cases : Autonomous vehicles, remote-controlled machinery, real-time environmental monitoring, and safety systems. 7. Agriculture Agriculture is another industry that can benefit from 5G private networks by enabling precision farming, automated machinery, and real-time monitoring of crops and livestock. These networks support the use of drones, IoT sensors, and AI-based analytics to optimize farming practices, leading to increased yield and sustainability. Use Cases : Precision farming, drone-based monitoring, automated irrigation systems, and real-time crop health monitoring. Private Network Technology: LTE vs. 5G As enterprises increasingly adopt private networks to enhance security, control, and performance, the choice between LTE (Long-Term Evolution) and 5G becomes a critical decision. Both technologies offer distinct advantages and limitations, and the best choice often depends on the specific needs and goals of the organization. This article explores the differences between LTE and 5G in the context of private networks, highlighting their respective strengths and applications. Source: IoT Business News Choosing Between LTE and 5G for Private Networks The choice between LTE and 5G for a private network depends on several factors: Application Requirements : If the primary use cases involve high-speed data transfer, real-time communication, or massive IoT connectivity, 5G is likely the better option. For more standard communication and connectivity needs, LTE may suffice. Budget Constraints : LTE may be a more cost-effective solution, particularly for organizations that do not need the advanced capabilities of 5G or that are operating in areas where 5G infrastructure is still limited. Future-Proofing : If the organization plans to scale rapidly or adopt emerging technologies, investing in 5G may provide long-term benefits despite the higher initial costs. Geographical Considerations : For businesses operating in remote or less developed areas, LTE’s broader coverage might offer more immediate benefits until 5G becomes more widespread. Both LTE and 5G offer compelling benefits for private network deployments, but the choice between them should be guided by the specific needs and goals of the organization. LTE remains a reliable and cost-effective option for many industries, while 5G promises to unlock new possibilities with its superior speed, latency, and connectivity. As 5G continues to evolve, it is expected that more industries will transition to this next-generation technology, particularly as the infrastructure becomes more widely available and costs decrease. Continuous Network Testing and Monitoring with SmartViser Test Automation Solutions As these industry verticals adopt 5G private networks, the need for continuous testing and monitoring becomes crucial to maintaining the network’s performance and reliability. SmartViser’s test automation solutions  are designed to meet these demands, offering comprehensive tools that support full assessment and ongoing network monitoring. SmartViser’s solutions provide extensive capabilities that are particularly valuable in the context of 5G private networks for all industry verticals: Audio Quality (MOS) Assessment : SmartViser enables precise evaluation of audio quality, delivering MOS (Mean Opinion Score) ratings that reflect real-world user experiences during voice communications. This is critical in industries like healthcare and emergency services, where clear and reliable communication can be a matter of life and death. Learn more Data Throughput Testing : With SmartViser, industries can test and validate the data throughput of their 5G networks, ensuring that the network meets the high-speed demands of applications like real-time video analytics, remote control of machinery, and more. Latency Measurements : Low latency is one of the most critical aspects of 5G, particularly for industries relying on real-time data and instantaneous responses. SmartViser’s tools provide accurate latency testing, ensuring that network performance aligns with the stringent requirements of the industry. Call Setup Time Analysis : For industries that rely on seamless communication, such as logistics and transportation, the speed of call setup is vital. SmartViser’s solutions can measure and optimize call setup times, ensuring that communication channels are as efficient as possible. Device Performance Testing : Beyond the network itself, SmartViser can assess the performance of devices connected to the network. This includes testing the interaction between the network and various IoT devices, smartphones, and specialized equipment used in industries like manufacturing and healthcare. Learn more In addition to these specific capabilities, SmartViser offers continuous network monitoring, allowing industries to detect and resolve issues in real-time before they impact operations. This proactive approach is essential in maintaining the high standards required by industries that depend on the flawless operation of their 5G private networks. Conclusion As 5G private networks become more widespread, their potential to revolutionize various industries is clear. From manufacturing to healthcare, these networks provide the speed, security, and reliability needed to support the next generation of industrial and enterprise applications. By leveraging advanced test automation and continuous monitoring solutions like those offered by SmartViser, industries can ensure that their 5G private networks meet all performance expectations, delivering a seamless and efficient user experience. Do you want to know more about how SmartViser can help you with your 4G/5G Private Network deployments? Get the latest news from SmartViser. Make sure to subscribe to our LinkedIn newsletter and follow us on LinkedIn. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user  quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led  teams across the world mainly in Testing and Compliance. Holding  an MBA from Henley Business School   brings  a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee ,   responsible for developing and implementing the company's commercial strategy and encouraging  a customer-centric  culture. The main  mission is to help organizations to  create value by offering better quality products and services by improving operational efficiency and innovation.