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Get in touch with SmartViser. If you can’t find what you need on our site, email us or speak with our team — we’re here to help. Contact us Contact us through various options for any inquiries and our expert team will answer all your questions. How can we help? We always like to hear from you, so if you are looking for our telephone number, email address or postal address, please see your options below. If you can’t find what you need on our website, get in touch by filling in our form and one of our expert teams will be able to answer any questions. We look forward to hearing from you. Contact us at the h eadquarters: 12 B Rue du Patis Tatelin, Rennes, 35700 France (+33) 2 99 314 208 We are here to help! Please select why you are contacting us On submission of this form you are agreeing to the Term and Conditions and Privacy Policy of SmartViser. Privacy Policy Submit Thanks for submitting! Regional offices Europe France HQ Get in touch UK Get in touch Nordics Get in touch Americas USA Get in touch Mexico Get in touch Canada Get in touch Middle East & Africa UAE Get in touch Africa Get in touch South Africa Get in touch Asia China Get in touch Japan Get in touch India Get in touch

Discover SmartViser’s trusted partners driving innovation in test automation, telecom, and connectivity solutions worldwide. Our partners Discover who are our partners OUR RESOURCES Learn about the benefits and challenges of 6G. Know more 6G blog Video Overview Want to see what viSer can do? Check the video! Watch the video Discover how we have helped MNOs with their testing challenges. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

We are trusted by several manufacturers Operators, MVNOs, Mission critical networks, regulators and enterprises across the work. Our customers Trusted by Smartphone Manufacturers MNOs & MVNOs Media OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Fast quality checks for buy-back smartphones with SmartViser health testing, ensuring devices meet and exceed customer expectations. Recommerce market Test automation products to reduce the time required for smartphone assessments used for device reviews and user guides to ensure repeatability and objectivity in every test. Overview SmartViser has helped several organisations in the telecoms industry to introduce test automation in the process to evaluate devices and networks. The second-hand smartphone market year-on-year growth is helping the telecoms industry to be more sustainable and reduce environmental impacts. Challenges to overcome include _______________________ Perform quickly QA tests to ensure the quality of the second-hand devices meets customers' expectations. The ability for end users to perform a device health check before selling their device. Reliable testing to accurately measure the battery life and performance. Ensure audio MOS quality for cellular and OTT calls. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc... 03 Real-time data analytics with tailor-made dashboards. Over 100 KPIs support device and network. 04 Standalone with no additional equipment required for set up. 05 Full device health check test plans that are executed automatically without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser is at Mobile World Congress Barcelona! Visit Hall 5, Stand 5B61-36 to meet our experts and see interactive demos. MWC 2025 highlights Discover SmartViser's innovative automation solutions. SmartViser are showcasing test automation solutions at MWC25 MWC25 is the most highly anticipated event of the year. It is where the industry's most influential brands and professionals come together to share their latest advancements in telecommunications. Don't miss out on the opportunity to witness firsthand the groundbreaking developments shaping this industry's future. New products release: Temp.o & Mate.o Discover the press release Audio MOS Speech Quality Use on any device, Android, iOS to test cellular (VoNR, VoLTE etc) and OTT call services like WhatsApp etc Mission Critical Communications like PTT. Device Testing Cover all the key domains for a successful device launch in the market and device accepance process for Mobile Network Operators Quality of Experience Measure and get valuable insights of all key components that affect end user experince Network Health Check Perform Mobile Network Monitoring using end users devices. 5G Test Automation Now with enhanced features including data throughput, speed tests, and latency Is your company ready for the NEW EU Regulation on Energy Labelling for Smartphones and Tablets? Come and see us for the latest insights. Book a meeting Showcasing our innovative solutions: Join us from Monday 3rd March on Stand 5B61-36 in Hall 5 within the French Tech Pavilion to find out what you need to succeed in: the deployment of 5G services and devices, Audio MOS assessment on any device (Android, iOS) any call type cellular or OTT, Mobile Network Health checks, Critical Communications testing and much more. Book a meeting Enhanced Voice MOS (POLQA) Quality on Cellular, OTT, PPT Energy Efficiency Testing for the NEW EU Regulation on energy labelling for smartphones and tablets 5G Testing ready for NSA and SA use cases including VoNR Improved viSer+ with enhanced layer 3 network messaging Quality of Experience Network benchmark KPIs public, private, mission critical, MVNOs Network Health Check Launch of a new solution viSer Tempo for Network Monitoring using smartphone devices Please contact us for a meeting, about our test automation solutions. Meet our SmartViser team of experts who will be showcasing viSer , ask questions, and see our demonstrations. Watch this short video to learn more about SmartViser and how test automation can optimise your testing capabilities, reduce costs and time, as well as improve QoE and QoS. Here is where to find us HALL 5 Stand 5B61-36 FRENCH TECH PAVILLION WE WILL BE THERE - BOOK A MEETING WITH US Our team of experts welcome the opportunity, over the 4 days to come together with customer, prospects and partners to discuss ideas and solutions enabling innovative testing automation. Gilles Ricordel Xavier Frère Susie Siouti Thierry Le Bihan Constantinos Panayiotou Renaud Grandbien We are there to answer any questions you may have on test automation. We can't wait to welcome you to MWC25 and talk with you soon. Book a meeting

With SmartViser’s AI test automation, get complete solutions for 5G, VoLTE, IMS, battery life, voice quality and beyond. Page title Subtitle Introduction Explanation of the solution Reusable blocks - Want help? - Our resources Challenges and solutions Challenges to overcome include Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque. Aliquam lacus arcu, porta nec quam id, semper scelerisque leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque. Aliquam lacus arcu, porta nec quam id, semper scelerisque leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque. Aliquam lacus arcu, porta nec quam id, semper scelerisque leo. How we solve them Arrange a meeting Arrange a free trial What you need viSer Learn more SmartAudio Box Learn more KPIs Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque. MOS score Number of packet loss Jitter Latency Echo R-factor Arrange a meeting Arrange a free trial OUR RESOURCES Discover viSer's main features in this leaflet. Know more viSer Leaflet Want to see what viSer can do? Check the video! Watch the video Video Overview Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

Explore SmartViser vacancies and apply online. Join our team and start your next career journey — we’d love to hear from you. Work with us SmartViser, with a global presence across continents, fosters a close-knit team dedicated to every employee's success. SmartViser is a global organisation with operations in the Americas, the Middle East and Africa, Asia, Europe and the UK. Our head office is based in Rennes, France. We are a close-knit team and want every employee to succeed. No current vacancies OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover how we have helped MNOs with their testing challenges. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Learn more about SmartViser and view our latest Press Release Test Labs Discover who are the test labs we work with OUR RESOURCES Learn about the benefits and challenges of 6G. Know more 6G blog Video Overview Want to see what viSer can do? Check the video! Watch the video Discover how we have helped MNOs with their testing challenges. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

SmartViser automates Battery Life testing with real-world scenarios, trusted by the EU, media and leading mobile industry leaders. Battery Testing and assessment Fully Automate Battery life and Performance testing on real end user actions. Overview of Battery Testing Smartphone battery testing is crucial for ensuring that a device's battery meets performance, safety, and longevity standards. This process involves evaluating various aspects of the battery's performance under different conditions and usage scenarios. viSer Learn more Key Highlights Supports any device Android or iOS Works on any chipset Can be used on non-rooted devices for true end-user experience evaluation Understand the real end-user experience of battery life for devices and mobile services like 2G, 3G, 4G, and 5G Significantly reduce testing by fully automating all user activities Benchmark battery life by device, chipset, application, network settings and more Measure current and power consumption, battery depletion, temperature Fully standalone with no other equipment required the closest test to end users' behavior The solution selected by the EU Commission as the first Pilot application for smartphones and tablets Energy Labelling Regulation User Actions Calls Camera Web Browsing Social Media SMS/MMS/Email Data Music Playback/ Streaming Video Playback/ Streaming Standby / Idle GSMArena partnered with SmartViser for their Battery Assessment Tests Read the Press Release Use cases Media Media technology reviewers conduct comprehensive and user-focused battery testing on smartphones to provide potential buyers with a clear understanding of battery performance. Their methods typically balance real-world usage scenarios with standardized testing procedures. Some common practises are: Battery benchmarking, Charging Speed Tests, heavy usage simulation, standby, video playback, temperature tests and others. OEMs Manufacturers combine several testing methodologies to ensure that the batteries used in smartphones are reliable, and perform well over the expected lifespan of the device. Battery life is key decision point for end users and they need to ensure superior battery life and performance. MNOs Device Mobile network operators (MNOs) conduct their own battery testing to ensure that the devices they offer meet specific performance KPIs under their network conditions. MNOs simulate different user profiles (heavy, moderate, and light users) to test battery performance. This includes varying the mix of voice calls, data usage, video streaming, and standby time. Mission Critical Testing smartphone battery performance for mission-critical networks involves rigorous and specialized procedures. These networks, such as those used by emergency services, defense, and other critical infrastructure sectors, require devices to perform reliably with good battery performance under extreme conditions and high-stress scenarios. MNOs Network Mobile network operators (MNOs) conduct extensive battery life testing to understand how network conditions impact smartphone performance. This testing helps ensure that devices perform optimally on their networks and provides valuable data for network optimization. Some of their testing procedures are weak signal testing, 4G vs 5G, WiFi vs Cellular, Network Congestion, Mobility, 5G SA vs 5G NSA. Labs Testing labs that specialize in smartphone battery testing conduct a variety of rigorous and standardized tests to ensure that batteries meet industry standards for performance, safety, and reliability. Some methods and procedures these labs use are battery life testing, discharge rate, power and current consumption. App Developers To understand how their apps impact battery life and optimize their software for better performance. Some of the activities include monitor battery consumption during app usage, conduct testing with various usage patterns, and optimize code for efficiency. Arrange a meeting Arrange a free trial KPIs There are several KPIs support by viSer test automation for a variety of test methodologies for Battery Testing on Android smartphones and tables as well Apple devices and iPads. Battery Temperature Battery voltage and current discharge Current usage breakdown per user actions Power usage breakdown per user actions Current Consumption Live Sample Reports from Analytics Studio SmartViser Studio Analytics Current Consumption Live Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics Battery Temperature and Battery Level Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics CuPower Consumption by User Actions Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics Current Consumption Live Sample Report from SmartViser Analytics Studio 1/4 Arrange a meeting Arrange a free trial Sample Reviews from Technology Review Media GSMArena Battery Test 2.0 GSMArena has been using viSer Test Automation for their battery assessment reviews since 2017 with their Testing protocols to ensure consistency and repeatability. Learn More Sample Reviews from Technology Review Media LesNumeriques Battery and Performance Testing Les Numeriques has deployed viSer Test Automation for all their battery assessment and device performance tests. Learn More OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser helps private networks deliver superior connectivity and QoE, improving performance while reducing cost and time. Enterprise SmartViser provides a range of products and services for establishing secure, reliable private neworks for various companies. Overview At SmartViser we offer an array of products and services that help meet the challenges of setting up private networks for a variety of enterprise companies that are looking for a secure private network setup. Reliable communication and connectivity are needed at all times. Challenges to overcome include Connectivity coverage assessment. Continuous network assessment and alarms when quality drops. Measure Quality of Experience (QoE) and Quality of Service (QoS) at any time. Perform network health checks. Select best performing devices based on business needs and requirements. Select best performing MNO based on use cases and company priorities. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive and continuous operation 24/7. 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with Remote Control operation. From test to results are automatically available in the analytics dashboard without any user action. OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser enables smartphone manufacturers to cut costs, accelerate launches & improve quality with optimised test automation. Mobile Network Operators Sucess Stories and Case Studies We have been working with several operators across the world to help them improve the quality of their services, reduce costs, and offer a super quality of performance for their end users They Trust Us Mobile Network Operators Sucess Stories EU Mobile Network Operator QoE Optimisation MOBILE NETWORK OPERATOR MAKES SIGNIFICANT IMPROVEMENTS IN QoE MONITORING AND OPTIMISATION Learn More EU Mobile Network Operator Mobility/Field Testing ENSURED EMPLOYEE SAFETY AND TIME OPTIMISATION BY PERFORMING MOBILITY TESTING FULLY AUTOMATED Learn More EU Mobile Network Operator Multi SIM Testing OPTIMISED TEST AUTOMATION WITH 40 DIFFERENT SIM CARDS TEST SET UP Learn More EU Mobile Network Operator Device Acceptance 75% REDUCTION IN TESTING TIME WAS ACHIEVED WITH THE SUCCESSFUL INTRODUCTION OF TEST AUTOMATED DEVICE ASSESSMENTS Learn More EU Mobile Network Operator Network Monitoring ENSURE NETWORK QOE AND QOS WITH A LIGHT SOLUTION USING POPULAR END USER DEVICES Learn More EU Mobile Network Operator Network Monitoring ENSURE NETWORK QOE AND QOS WITH A LIGHT SOLUTION USING POPULAR END USER DEVICES Learn More QoE Monitoring and Optimisation MOBILE NETWORK OPERATOR MAKES SIGNIFICANT IMPROVEMENTS IN QoE MONITORING AND OPTIMISATION EU Operator "We have used viSer ro complement existing solutions as it gave us a different view of the customer experince. Its now part of our main set up" The Challenge Difficulty in measuring real-life and LIVE network performance Current measurements with simulators do not reflect the actual user experience The existing solution was locked to specific hardware and was too costly and time-consuming to expand the scope of testing and add new KPIs The Solution The viSer Test Automation solution was selected with an Audio MOS add-on package and the following KPIs were measured: Call Performance (2G, 3G, VoLTE, VoWiFi) including WhatsApp Voice Quality (2G, 3G, VoLTE, VoWiFi) including WhatsApp Data Performance (2G, 3G, 4G) VoLTE, VoWifi Web browsing fluidity Network benchmark. Able to compare with competitors MNVOs & MNOs Field testing in high-speed trains and specific drive routes to understand The Results Improved network performance was achieved with the device-agnostic approach, especially in areas the competition was offering a better standard and supply of service Better management of the VoLTE and VoWiFi rollout with an automated assessment of POLQA audio scores, without user input Conduction of a study to measure the impact of call quality on delivered customer service quality Significant cost reduction by maximisation of test simulators and existing complex hardware set-up efficiency, with comprehensive reports Easy to use and 24/7 scalable solution No additional equipment and no footprint on the existing test environment Talk to an Expert Success Stories Overview Arrange a Free Trial Device Acceptance 75% REDUCTION IN TESTING TIME WAS ACHIEVED WITH THE SUCCESSFUL INTRODUCTION OF TEST AUTOMATED DEVICE ASSESSMENTS EU Operator "All the elements we needed to automate our tests were successfully brought together with SmartViser, the support and the test solution. We have doubled our testing load and halved the testing time. We have both won on both sides!" The Challenge Company restructuring resulting in reduced manpower Increased workload with the introduction of new technology like VoLTE/VoWiFi Ensuring repeatability and consistency of the testing The Solution viSer full test automation of existing test plan to test all key use cases like Call Performance & Voice Quality Data performance / Bearer testing Battery life measurement VoLTE & VoWiFi Audio MOS on any device The Results Increased Test Efficiency. Increased number of devices being tested. Achieved a reduction of time by 75% Achieved ROI 40% Talk to an Expert Success Stories Overview Arrange a Free Trial Drive/ Mobility Testing ENSURED EMPLOYEE SAFETY AND TIME OPTIMISATION BY PERFORMING MOBILITY TESTING FULLY AUTOMATED EU Operator "Thanks to viSer we were able to continue testing uninterrupted. Enhanced testers motivation and reduced the time they spent on the road performing mobility testing" The Challenge Covid-19 social distancing restrictions mean no more than one person in a car while testing General Safety when one person had to carry out field testing while driving The Solution viSer full test automation to test all key use cases like Call Performance, Voice Quality, Data performance, handovers Test Scripts creation with required conditions to ensure testing starts is specific Cell ID, RAT, IMS Reg Status etc. The Results Increased employee safety Reduced Test times Adhered to guidelines regarding social distancing. Part of business continuity and process improvement Talk to an Expert Success Stories Overview Arrange a Free Trial Network Monitoring ENSURE NETWORK QoE AND QoS WITH A LIGHT SOLUTION USING POPULAR END-USER DEVICES EU Operator "Thanks to viSer we were able to continue monitoring our network esepcially on the new technology like 5G which was not covered by the existing solution" The Challenge Complex setup of Network Monitoring in place that does not allow update of test cases, especially with the introduction of new 5G Technology. Costly update of existing solution. Looking to test with the most popular devices in the market/ What their end users are using when one person had to carry out field testing while driving The Solution viSer full test automation to test Calls, Messages, Data transfer, browsing performance Alerts are generated by viSer to an email address when a test case fails twice Commercial end-user devices used The Results Easy to update test scenarios Already using viSer so the cost of the setup was 1/10 of the existing system upgrade Portable to use in any location needed to monitor performance Talk to an Expert Success Stories Overview Arrange a Free Trial Multi SIM Testing OPTIMISED TEST AUTOMATION WITH 40 DIFFERENT SIM CARDS TEST SET UP EU Operator "We are very pleased with the set up, we saved over 90% if time managing the testing and we only need 4 devices to test 40 different SIM set ups" The Challenge Complex set-up testing manually 40 different SIM cards with 40 devices to check all provisions work correctly Frequent mistakes in managing all devices Open Market Testing and time spent to insert SIMs The Solution Smartboard hardware device that can support 10 different SIM cards connected to one device with a flex cable Python controlled viSer set up to automate testing on each SIM card The Results Easy to update test scenarios Already using viSer so the cost of the setup was 1/10 of the existing system upgrade Fully automated reducing the need for technical staff to monitor and test Only 4 devices are required reducing cost and risk of device failure Time savings of 90% Talk to an Expert Success Stories Overview Arrange a Free Trial Want help or have a question? 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SmartViser enables smartphone manufacturers to launch faster and cheaper with innovative test automation, services and consultancy. Smartphone manufacturers Launch devices on time and within budget with innovative test automation products, expertise testing, services and consultancy. Overview SmartViser has helped several smartphone manufacturers across the world to launch devices on time and budget with superior quality successfully. We use our experience and expertise. Our dedicated team of experts can discuss the best strategy for your company and products utilising test automation solutions and/or our dedicated testing services and consultancy. Challenges to overcome include _______________________ Understand and improve battery performance. Test regular maintenance releases and operating system (OS) upgrades by designing a specific test strategy. Test Android OS upgrades to avoid any degradation. Implement carriers testing including IMS and 5G on specific geographical areas and drive routes. New technology introduction testing. Foresee media reviews that affect sales and make improvement. Provide experience in new markets and mobile network operators. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc... 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch