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- Contact | SmartViser | Mobile Test Automation
Get in touch with SmartViser. If you can’t find what you need on our site, email us or speak with our team — we’re here to help. Contact us Contact us through various options for any inquiries and our expert team will answer all your questions. How can we help? We always like to hear from you, so if you are looking for our telephone number, email address or postal address, please see your options below. If you can’t find what you need on our website, get in touch by filling in our form and one of our expert teams will be able to answer any questions. We look forward to hearing from you. Contact us at the h eadquarters: 12 B Rue du Patis Tatelin, Rennes, 35700 France (+33) 2 99 314 208 We are here to help! Please select why you are contacting us On submission of this form you are agreeing to the Term and Conditions and Privacy Policy of SmartViser. Privacy Policy Submit Thanks for submitting! Regional offices Europe France HQ Get in touch UK Get in touch Nordics Get in touch Americas USA Get in touch Mexico Get in touch Canada Get in touch Middle East & Africa UAE Get in touch Africa Get in touch South Africa Get in touch Asia China Get in touch Japan Get in touch India Get in touch
- Gartner Report | 4 Steps to Implement Test Automation
Gartner outlines 4 key steps to adopt test automation, solving challenges where manual testing slows teams down. This Research Report is no longer available. Please take a look at our range of resources Download the Gartner Report Gain a full understanding of the complex processes involved when transitioning from manual to test automation. "By 2027, 50% of enterprises will have implemented an artificial intelligence (AI)-augmented development and testing strategy, which is a significant increase from 10% in 2022” – Gartner It is vital to have a full understanding of the complex processes involved when transitioning from manual testing to test automation. Take these 4 essential steps to succeed with your test automation journey. Tell us about you, then read the report. First Name Last Name Area of Responsibility Please Select Email Address Company GET THE REPORT SmartViser is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you: I agree to recieve other communications from SmartViser In order to provide you with the content requested, we need to store and process your personal data. If you consent to us storing your personal data for this purpose, please tick the checkbox below. I consent to my data being stored by SmartViser Organisations must ensure continued development and deployment to meet changing testing requirements. With increased pressure on faster delivery of projects, manual testing quickly becomes a bottleneck. *Report available only until September 2024 Download your complimentary copy of the Gartner report detailing the 4 steps that can help to: Establish a set of simple and clear goals Dedicate time and skilled resources Focus on aspects providing the greatest benefit Select the best tools for the skills available Gartner, Take 4 Essential Steps to Implement Test Automation, Joachim Herschmann, Thomas Murphy, and 1 more, Published 21 July 2022. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Arrange a Meeting Get in Touch OUR RESOURCES VIDEOS Watch Here ARTICLES Read More CASE STUDIES Learn More PRODUCT INFO Understand More NEWS Updated More Want help or have a question? Get in Touch VWS
- Resources | SmartViser Mobile Test Automation
Discover SmartViser resources with blogs, videos, press releases & success stories offering insights into mobile testing & innovation. Resources Stay updated, regular updates are made to enhance your knowledge. Explore our resources for valuable insights and information If you can't find the resource you're looking for, please don't hesitate to let us know. We are constantly updating our content and are eager to assist you in finding exactly what you need. Your feedback helps us improve and expand our resource collection to better serve your needs. Articles Read more Press Releases Read more Newsletter Read more Contact us OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover how we have helped MNOs with their testing challenges. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch
- SmartViser | Battery Testing Automation
SmartViser automates Battery Life testing with real-world scenarios, trusted by the EU, media and leading mobile industry leaders. Battery Testing and assessment Fully Automate Battery life and Performance testing on real end user actions. Overview of Battery Testing Smartphone battery testing is crucial for ensuring that a device's battery meets performance, safety, and longevity standards. This process involves evaluating various aspects of the battery's performance under different conditions and usage scenarios. viSer Learn more Key Highlights Supports any device Android or iOS Works on any chipset Can be used on non-rooted devices for true end-user experience evaluation Understand the real end-user experience of battery life for devices and mobile services like 2G, 3G, 4G, and 5G Significantly reduce testing by fully automating all user activities Benchmark battery life by device, chipset, application, network settings and more Measure current and power consumption, battery depletion, temperature Fully standalone with no other equipment required the closest test to end users' behavior The solution selected by the EU Commission as the first Pilot application for smartphones and tablets Energy Labelling Regulation User Actions Calls Camera Web Browsing Social Media SMS/MMS/Email Data Music Playback/ Streaming Video Playback/ Streaming Standby / Idle GSMArena partnered with SmartViser for their Battery Assessment Tests Read the Press Release Use cases Media Media technology reviewers conduct comprehensive and user-focused battery testing on smartphones to provide potential buyers with a clear understanding of battery performance. Their methods typically balance real-world usage scenarios with standardized testing procedures. Some common practises are: Battery benchmarking, Charging Speed Tests, heavy usage simulation, standby, video playback, temperature tests and others. OEMs Manufacturers combine several testing methodologies to ensure that the batteries used in smartphones are reliable, and perform well over the expected lifespan of the device. Battery life is key decision point for end users and they need to ensure superior battery life and performance. MNOs Device Mobile network operators (MNOs) conduct their own battery testing to ensure that the devices they offer meet specific performance KPIs under their network conditions. MNOs simulate different user profiles (heavy, moderate, and light users) to test battery performance. This includes varying the mix of voice calls, data usage, video streaming, and standby time. Mission Critical Testing smartphone battery performance for mission-critical networks involves rigorous and specialized procedures. These networks, such as those used by emergency services, defense, and other critical infrastructure sectors, require devices to perform reliably with good battery performance under extreme conditions and high-stress scenarios. MNOs Network Mobile network operators (MNOs) conduct extensive battery life testing to understand how network conditions impact smartphone performance. This testing helps ensure that devices perform optimally on their networks and provides valuable data for network optimization. Some of their testing procedures are weak signal testing, 4G vs 5G, WiFi vs Cellular, Network Congestion, Mobility, 5G SA vs 5G NSA. Labs Testing labs that specialize in smartphone battery testing conduct a variety of rigorous and standardized tests to ensure that batteries meet industry standards for performance, safety, and reliability. Some methods and procedures these labs use are battery life testing, discharge rate, power and current consumption. App Developers To understand how their apps impact battery life and optimize their software for better performance. Some of the activities include monitor battery consumption during app usage, conduct testing with various usage patterns, and optimize code for efficiency. Arrange a meeting Arrange a free trial KPIs There are several KPIs support by viSer test automation for a variety of test methodologies for Battery Testing on Android smartphones and tables as well Apple devices and iPads. Battery Temperature Battery voltage and current discharge Current usage breakdown per user actions Power usage breakdown per user actions Current Consumption Live Sample Reports from Analytics Studio SmartViser Studio Analytics Current Consumption Live Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics Battery Temperature and Battery Level Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics CuPower Consumption by User Actions Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics Current Consumption Live Sample Report from SmartViser Analytics Studio 1/4 Arrange a meeting Arrange a free trial Sample Reviews from Technology Review Media GSMArena Battery Test 2.0 GSMArena has been using viSer Test Automation for their battery assessment reviews since 2017 with their Testing protocols to ensure consistency and repeatability. Learn More Sample Reviews from Technology Review Media LesNumeriques Battery and Performance Testing Les Numeriques has deployed viSer Test Automation for all their battery assessment and device performance tests. Learn More OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch
- Use Cases Media | SmartViser I Test Automation
SmartViser supports media with test automation, offering insights to inform readers on industry trends and new product developments. Success stories for media Discover how the media is utilising mobile test automation to provide engaging content on smartphone trends and developments to their audience. Featured success stories Automating battery life testing for more accurate mobile reviews. The challenge Battery life testing procedures run in a semi-automatic manner. All testing was performed manually during office hours. The solution SmartViser used viSer as a test automation solution installed onsite in testing labs. Deployment of a fully automated mobile testing solution for testing the battery life of smartphones. Customised testing procedures that can be precisely defined to meet dynamic changes in technology. The results Shorter testing cycles enable mobile reviews to be released to the readership faster than ever before. Greater emphasis on quality of information gained from improved accuracy of test results. A reliable testing environment for assured accurate results fully comparable with previous test results. Added customisation allows for the identification and investigation of abnormalities during testing phases. Flexible test automation solution that supports easy adaptation to meet future mobile review requirements. They trust us Talk to an expert Success stories overview Arrange a free trial Want help or have a question? Get in touch
- Events | TCCA Critical Communications World
Join SmartViser at CCW 2025 and see live demos of viSer test platforms designed for MCX, PTT and speech quality testing. CCW 2026 Highlights Thank you. SmartViser Showcased Test Automation Solutions at CCW26 CCW26 is the year’s must-attend event for mission-critical communications. It brings together top professionals, forward-thinking organisations, and technology leaders to explore the latest breakthroughs in mission-critical and public safety communications. Thank you for visiting us. Active Testing & Network Monitoring Discover the press release SmartViser Company Presentantion View Company Presentantion Video Overview Watch this short video to learn more about SmartViser and how test automation can optimise your testing capabilities, reduce costs and time, as well as improve QoE and QoS. SmartViser Demos at CCW26 viSer Neo – Active Test Automation Application Fully automated mobile test for Android and iOS. Executes 24/7 end-to-end campaigns (voice, data, VoNR, VoLTE, app flows) to validate device and network performance, monitor QoE and eliminate manual testing. viSer Neo+ – Network Measurement & Troubleshooting Includes all viSer Neo features plus low-level network insights. Captures Layer-3 protocol messages and enables deep troubleshooting of 4G/5G networks from any smartphone. viSer Tempo – Foreground Network Monitoring Active network monitoring running in the foreground. Device probe data collection for a wide choice of user actions like Voice and calls, FTP/HTTP, MCX Data, MCX PTT KPIs, etc. viSer Mateo – Background Network Monitoring Passive monitoring that runs unobtrusively in the background on smartphones. Continuously assesses real-world network conditions without user disruption, perfect for long-term quality tracking. Full Suite of MCX/PTT KPIs Comprehensive metrics for mission-critical Push-to-Talk and Push-to-Video services (MCPTT). Measures KPIs like MCPTT Access Time, End-to-End call setup, Mouth-to-Ear latency, Late Call Entry, and audio quality using POLQA. Compatible with any PTT app on any smartphone. Speech Quality Testing with Audio MOS Cross-platform voice quality testing on Android and iOS. Uses POLQA MOS algorithm to assess audio clarity on cellular networks (VoNR, VoLTE, Wi-Fi) and OTT apps like WhatsApp or Microsoft Teams — including PTT voice services. Talk to an expert
- SmartViser | Success Stories Test Automation
SmartViser success stories show how we help telecom leaders optimise testing, improve quality & deliver mobile network innovation. Customer success stories Discover how we have empowered customers to rapidly enhance and automate testing for better Quality of Experience. Our customer success stories Use cases MNO Learn more Use cases OEM Learn more Use cases mission critical Learn more Use cases media Learn more Talk to an expert Learn what's new Arrange a free trial OUR RESOURCES Test Automation Discover SmartViser's products. Know more Test Services Discover what our team of expert can do for you. Watch the video 5G Status Interested in 5G? Read our article dedicated to the deployment of 5G. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch
- viSer Tempo | Mobile Test Automation by SmartViser
Continuously observe and verify network health using active probing on smartphone devices. viSer Tempo Active Monitoring & Active Probing for Continuous Network Assurance What is Active Monitoring Probing and viSer Tempo? Active monitoring is a monitoring approach where synthetic requests or simulated transactions are actively sent to a system, application, or service in order to continuously verify its availability, performance, and correct behavior. viSer Tempo is SmartViser’s solution for active monitoring, also known as active probing. It enables the continuous and automated generation of real usage patterns on multiple devices to verify network and service performance in live environments. By executing controlled sequences of actions—such as voice calls, data sessions, web browsing, and application interactions — viSer Tempo delivers reliable, repeatable, and comparable performance insights across locations, networks, and time. Product overview What Does viSer Tempo Do? viSer Tempo continuously acts like a real user, generating usage on devices in order to: Verify service availability Measure network and application performance Detect degradations and outages early Compare performance across locations, operators, or technologies Because usage patterns are fully controlled and repeatable, results can be confidently compared over time and correlated with network KPIs. viSer Tempo is installed on dedicated monitoring devices Devices are deployed in strategic locations (cities, enterprise sites, critical infrastructure, transport hubs) Customisable sequences of actions are executed continuously or on schedule Performance results and environment data are collected Data is exported to Insights Studio or integrated into external BI and monitoring systems All sequences can be started, stopped, or updated remotely, without local intervention. Talk to an expert Learn more Arrange a free trial Full Coverage of User Actions Data Throughput Remote Control Speedtest Network Coverage Ping Network Issues Web Browsing Call & Messaging What viSer Tempo Tests viSer Tempo supports a wide range of realistic usage scenarios, including: Voice Services Voice call setup and teardown Call success and drop rates Voice quality measurement (MOS) Data Services HTTP and FTP transfers Throughput and latency measurements iPerf-based performance testing Web & Application Usage Web browsing scenarios YouTube and streaming services Email services Reachability & Network Behavior Ping and latency tests Service availability checks Scanning & Environment Awareness Network and radio context Connectivity conditions at the time of testing This combination allows performance results to be analysed in context, not in isolation. Key Use Cases Continuous Voice & Data Service Verification Continuous monitoring across multiple devices and locations Early detection of service degradations or outages Objective verification of service availability QoS & QoE Benchmarking Benchmark performance across locations, operators and technologies (4G, 5G, private networks) Track service quality evolution over time Network Optimization Correlate service performance with network KPIs Validate improvements after configuration changes and upgrades Support optimization and tuning activities Service Assurance Provide repeatable and auditable performance evidence Support service uptime verification Assist operators and regulators with compliance assessment Mission Critical & MCX Services Verify MCX availability and continuity Measure service KPIs under controlled conditions Detect degradations before it impact operational users Talk to an expert Learn more Arrange a free trial Who viSer Tempo Is For viSer Tempo is used by: Mobile Network Operators (MNOs and MVNOs) Private and enterprise network operators Mission-critical and public safety networks Network operations and service assurance teams Regulators and market surveillance authorities OUR RESOURCES Network Monitoring Discover our leaflet on network monitoring. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Watch the SmartViser Overview and Viser Neo Demo Discover how SmartViser is redefining mobile-device and network testing in our short video. From our company’s mission overview to a technical demo of Viser Neo running real-world test scenarios, and a quick tour of the Studio Analytics dashboard that turns raw KPIs into actionable insight. First Name Last Name Business Email* Company Country I agree to receive email communications from SmartViser, and I understand I can manage my preferences or opt out at any time. View Video Want help or have a question? Get in touch
- Newsletter | SmartViser I Mobile Test Automation
Stay ahead with the SmartViser newsletter—discover test automation solutions, industry trends, new tech, and inspiring success stories. Newsletter Explore the world of innovative active test automation with exclusive insights from SmartViser. Newsletter sign up Our newsletter is your front-row ticket to the latest developments in test automation technology. Discover how our solutions empower businesses to launch their products and services efficiently, within budget and with unparalleled quality. Would you like to join our newsletter? By subscribing, you will receive: Exclusive insights into groundbreaking advancements in active test automation products and solutions. Learn how we assist our clients in achieving timely releases with optimal end-user satisfaction. Stay updated on the latest trends, new technologies, and the cutting-edge solutions of test automation. When you sign up for the SmartViser newsletter, you're not simply subscribing to updates. Instead, you're taking the chance to improve your knowledge and skills in test automation. Join a community that's leading the way in technological advancement and embrace this opportunity. Sign up now and transform the way you approach test automation First Name Last Name Email Message Send me news about: Company News & Updates Product and Service Developments ViserMark Subscribe Thanks for submitting! OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover how we have helped MNOs with their testing challenges. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more
- Legal Notice - Cookie Policy I SmartViser
This Cookie Policy explains how we collect, use, disclose and safeguard your information. COOKIE POLICY What is a cookie? A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. Cookies are used by nearly all websites and do not harm your system. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. How do we use cookies? We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns about how you are using our website. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want. Types of Cookies In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies. Take a look at the table below to see more information that is held on Wix’s sites. For further information, we recommend All About Cookies , this will enable us to see what cookies are used and how to manage them properly. See our Privacy Policy
- Our Partners I SmartViser I Test Automation
Learn more about SmartViser and view our latest Press Release Test Labs Discover who are the test labs we work with Read the Press Release Read the Press Release Read the Press Release OUR RESOURCES Learn about the benefits and challenges of 6G. Know more 6G blog Video Overview Want to see what viSer can do? Check the video! Watch the video Discover how we have helped MNOs with their testing challenges. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch
- Events | TCCA Critical Communications World
SmartViser at Critical Communications World 2025: live demos of viSer test platforms for MCX, PTT and speech quality testing. CCW 2026 highlights Discover SmartViser's innovative automation solutions. SmartViser are showcasing test automation solutions at CCW26 CCW26 is the year’s must-attend event for mission-critical communications. It brings together top professionals, forward-thinking organisations, and technology leaders to explore the latest breakthroughs in mission-critical and public safety communications. Seize the chance to explore, connect, and experience the technologies that are redefining the critical communications ecosystem. SmartViser & ACMOSS Discover the press release Active Testing Validate devices and networks by executing real tests and automating complex scenarios. Learn More Network Monitoring Continuously observe and verify network health using active probing and passive monitoring. Learn More viSer Neo – Active Test Automation Platform Fully automated mobile test for Android and iOS. Executes 24/7 end-to-end campaigns (voice, data, VoNR, VoLTE, app flows) to validate device and network performance, monitor QoE and eliminate manual testing. viSer Neo+ – Network Measurement & Troubleshooting Includes all viSer Neo features plus low-level network insights. Captures Layer-3 protocol messages and enables deep troubleshooting of 4G/5G networks from any smartphone. viSer Tempo – Foreground Network Monitoring Active network monitoring running in the foreground. Device probe data collection for a wide choice of user actions like Voice and calls, FTP/HTTP, MCX Data, MCX PTT KPIs, etc. viSer Mateo – Background Network Monitoring Passive monitoring that runs unobtrusively in the background on smartphones. Continuously assesses real-world network conditions without user disruption, perfect for long-term quality tracking. Full suite of MCX/PTT KPIs Comprehensive metrics for mission-critical Push-to-Talk and Push-to-Video services (MCPTT). Measures KPIs like MCPTT Access Time, End-to-End call setup, Mouth-to-Ear latency, Late Call Entry, and audio quality using POLQA. Compatible with any PTT app on any smartphone. Speech Quality Testing with Audio MOS Cross-platform voice quality testing on Android and iOS. Uses POLQA MOS algorithm to assess audio clarity on cellular networks (VoNR, VoLTE, Wi-Fi) and OTT apps like WhatsApp or Microsoft Teams — including PTT voice services. Is your company ready for the NEW EU Regulation on Energy Labelling for Smartphones and Tablets? Come and see us for the latest insights. Book a meeting Showcasing our innovative solutions: Join us from Tuesday 16th of June Halls N11-N17, Stand G66, to find out what you need to succeed in Critical Communications testing MCX Voice, MCX Data The deployment of 5G services and devices Audio MOS assessment on any device (Android, iOS) any call type cellular or OTT Mobile Network Health checks Book a meeting Enhanced Voice MOS (POLQA) Quality on Cellular, OTT, PTT Mission Critical PTT and data KPIS Quality of Experience Network benchmark KPIs public, private, mission critical, MVNOs 5G Testing ready for NSA and SA use cases including VoNR Improved viSer Neo+ with enhanced layer 3 network messaging Network Health Check Launch of a new solution viSer Temp.o for Network Monitoring using smartphone devices Please contact us for a meeting, about our test automation solutions. Meet our SmartViser team of experts who will be showcasing viSer , ask questions, and see our demonstrations. Learn more about SmartViser and how test automation can optimise your testing capabilities, reduce costs and time, as well as improve QoE and QoS. Learm More Book a meeting Here is where to find us Halls N11-N17 Stand G66 G66 WE WILL BE THERE - BOOK A MEETING WITH US Our team of experts welcome the opportunity, over the 3 days to come together with customer, prospects and partners to discuss ideas and solutions enabling innovative testing automation. Renaud Grandbien Susie Siouti We are there to answer any questions you may have on test automation. We can't wait to welcome you to CCW and talk with you soon. Book a meeting







