viSer Tempo
Active Monitoring & Active Probing for Continuous Network Assurance
What is Active Monitoring Probing and viSer Tempo?
Active monitoring is a monitoring approach where synthetic requests or simulated transactions are actively sent to a system, application, or service in order to continuously verify its availability, performance, and correct behavior.
viSer Tempo is SmartViser’s solution for active monitoring, also known as active probing.
It enables the continuous and automated generation of real usage patterns on multiple devices to verify network and service performance in live environments.
By executing controlled sequences of actions—such as voice calls, data sessions, web browsing, and application interactions — viSer Tempo delivers reliable, repeatable, and comparable performance insights across locations, networks, and time.
Product overview
What Does viSer Tempo Do?
viSer Tempo continuously acts like a real user, generating usage on devices in order to:
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Verify service availability
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Measure network and application performance
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Detect degradations and outages early
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Compare performance across locations, operators, or technologies
Because usage patterns are fully controlled and repeatable, results can be confidently compared over time and correlated with network KPIs.
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viSer Tempo is installed on dedicated monitoring devices
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Devices are deployed in strategic locations (cities, enterprise sites, critical infrastructure, transport hubs)
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Customisable sequences of actions are executed continuously or on schedule
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Performance results and environment data are collected
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Data is exported to Insights Studio or integrated into external BI and monitoring systems
All sequences can be started, stopped, or updated remotely, without local intervention.
What viSer Tempo Tests
viSer Tempo supports a wide range of realistic usage scenarios, including:
Voice Services
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Voice call setup and teardown
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Call success and drop rates
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Voice quality measurement (MOS)
Data Services
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HTTP and FTP transfers
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Throughput and latency measurements
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iPerf-based performance testing
Web & Application Usage
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Web browsing scenarios
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YouTube and streaming services
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Email services
Reachability & Network Behavior
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Ping and latency tests
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Service availability checks
Scanning & Environment Awareness
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Network and radio context
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Connectivity conditions at the time of testing
This combination allows performance results to be analysed in context, not in isolation.
Full coverage of user actions
Battery life and performance
Data performance
Call performance and Voice Quality / MOS
Web browsing
Network connectivity performance
Latency and
speed test
Video experience
Gaming
Key Use Cases
Continuous Voice and Data Service Verification
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Continuous monitoring across multiple devices and locations
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Early detection of service degradation or outages
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Objective verification of service availability
QoS and QoE Benchmarking
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Benchmark performance across:
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Locations
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Operators
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Technologies (4G, 5G, private networks)
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Track service quality evolution over time
Network Optimisation
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Correlate service performance with network KPIs
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Validate improvements after configuration changes or upgrades
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Support optimisation and tuning activities
Service Assurance
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Provide repeatable and auditable performance evidence
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Support service uptime verification
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Assist operators and regulators with compliance assessment
Mission-Critical & MCX Services
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Verify MCX service availability and continuity
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Measure service KPIs under controlled conditions
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Detect degradation before it impacts operational users
Who viSer Tempo Is For
viSer Tempo is used by:
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Mobile Network Operators (MNOs and MVNOs)
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Private and enterprise network operators
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Mission-critical and public safety networks
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Network operations and service assurance teams
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Regulators and market surveillance authorities
OUR RESOURCES
Watch the SmartViser Overview and Viser Neo Demo
Discover how SmartViser is redefining mobile-device and network testing in our short video. From our company’s mission overview to a technical demo of Viser Neo running real-world test scenarios, and a quick tour of the Studio Analytics dashboard that turns raw KPIs into actionable insight.