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Press releases and news Explore the newest developments and news from SmartViser. New press releases La solution d'automatisation des tests SmartViser est déployée dans un réseau à mission critique en France. Read more SmartViser's Test Automation Solution, viSer, is deployed in a Mission Critical Network in France Read more SmartViser and Anritsu unite to optimise testing for Energy Labelling regulation for smartphones and tablets Read more SmartViser showcases cutting-edge test automation solutions including testing for EU Energy Labelling Regulation at MWC24 Barcelona Read more Rohde & Schwarz and SmartViser partner to demonstrate test solutions for new EEI regulation Read more EU regulations make smartphones and tablets more sustainable and energy-efficient Read more SmartViser has joined EUWENA Read more See All Press Releases Keep up-to-date on the latest developments with SmartViser's press releases and news, offering in-depth insights into our cutting-edge innovations and industry impact. Have a question? Journalists and other media professionals are welcome to contact us for information on our latest news and features. Please call us on +33 2 99 31 42 08 or contact Debbie Bouffler via email at info@smartviser.com who can deal with your enquiry or pass it to the appropriate person. OUR RESOURCES Learn about the benefits and challenges of 6G. Know more 6G blog Video Overview Want to see what viSer can do? Check the video! Watch the video Discover how we have helped MNOs with their testing challenges. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

Audio MOS Voice Quality Voice Experience Evaluation for any device any technology, VoNR, VoLTE, VoWiFi, OTT and legacy Voice Services 2G, 3G. Introduction Despite changes in end users' behaviors voice communication remains a key service for Mobile Network Operators worldwide. In the last years, there has been a steady increase in OTT voice services competing in many cases with operators. SmartViser is offering an innovative solution based on the industry standard POLQA V3 algorithm Speech Quality, MOS Score. Mean Opinion Score (MOS): The Mean Opinion Score, or MOS as it is now widely known, assesses the quality of voice of calls using a scale of 1-5 (5 being the highest quality) based on the scientific algorithm POLQA ™ . POLQA™ MOS scores: Score 1: means that despite great effort, it is impossible to understand what is being said during the call (the call repeatedly cuts in and out). Score 2: means the quality is not good and a lot of effort is needed to understand. Score 3: indicates an acceptable level of quality and fairly understandable conversation. Score 4: is a good quality level, understandable with minor interference noise. Score 5: is an excellent quality level, understandable discussion without interference noise. Factors Affecting Speech Quality: Several factors impact the MOS score in a telecommunications context, including: Network Performance: Latency, jitter, and packet loss during transmission can degrade voice quality. Codec Quality: Different codecs compress and decompress audio data, and their efficiency can affect sound quality. Echo and Noise: Background noise and echo can also reduce the clarity and intelligibility of speech. Challenges and solutions Challenges to overcome include Assess the launch readiness of new voice services like VoNR, VoLTE, VoWiFi, OTT and more. Benchmark the voice experience of any device (Android, iOS) for device acceptance testing, marketing assessments, and Regulators testing. Test on different networks both live or in the lab using actual end user devices for best evaluation of end user experience. Perform truly objective testing that uses POLQA algorithm to measure accurately the MOS score would be without requiring human listeners. How we solve them Test on any chipset, any device Android, or iOS using end users' devices without rooting or jailbreaking. Easy setup and scalable setup. No bulky equipment required. Test on any OTT WhatsApp, Viber, Microsoft Teams, Skype, Messenger, Google Meet etc. Full end-to-end automation. Measure call performance at the same time with Audio MOS/ Speech Quality. Enhanced data analytics to help visualise, drill down, and benchmark the data. Unique Audio MOS scores plotted on a map for ease of analysis. Use cases Overview of use cases Regulators Assessing and benchmarking performance, different networks, devices and technology Mobile Network Operators as part of voice service evaluation, pre launch assessment and ongoing monitoring Mobile Network Operators device acceptance teams to ensure any devices in the networks offers the best end user experience in terms of Mission Critical Networks for PTT (Push to Talk) assessments based on ETSI Standards Arrange a meeting Arrange a free trial What you need viSer Learn more SmartAudio Box Learn more KPIs Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec ornare leo non magna egestas scelerisque. MOS score Number of packet loss Jitter Latency Echo R-factor Arrange a meeting Arrange a free trial Our resources Discover viSer's main features in this leaflet. Know more viSer Leaflet Want to see what viSer can do? Check the video! Watch the video Video Overview Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

Innovative active test automation products and solutions Connectivity, Networks, Devices Assurance, Mission Critical, Public & Private Networks Talk to an expert Learn what's new Arrange a free trial News and Events We are very pleased to announce we will be attending the TCCA Critical Communications World Event in Dubai, UAE. Learn More Our mission? Help you release products and services in the market on budget and on time with superior end-user experience and quality Save time Accelerate time to market Increase productivity Optimise testing time by an average of 75% Automate time-consuming and repeatable tests Improve quality Increase test capacity and coverage Run 24/7 testing campaigns Streamline testing processes Test more and smart Reduce costs 1/10th of the cost versus manual testing No additional hardware No complex setup Simple standalone solution Optimise QoE Quickly identify weaknesses with user experience Test as an end-user Get actionable and powerful analytics on results Gain your competitive advantage Our solutions Accelerate development and ensure performance with powerful intelligence insights Audio MOS Learn more Device validation Learn more 5G Test Automation Learn more Battery Energy Labelling Learn more Quality of Experience Learn more Talk to an expert Learn what's new Arrange a free trial Our testing and consulting services Test as a Service (TaaS) Learn more SFR Test House Learn more ViserMark Learn more Consultancy Learn more They trust us "All the elements we needed to automate our tests were successfully brought together with SmartViser, the support and the test solution. We have doubled our testing load and halved the testing time. We have both won on both sides!" Testing and Validation Team FRENCH OPERATOR View success stories

Transportation & logistic Optimise your testing ensuring reliable communication in complex environments like airports and terminals. Overview At SmartViser we offer an array of products and services that help meet the challenges of public transportation and private logistics companies like airports, ports, and train terminals to ensure seamless connectivity for all their users. Reliable communication and connectivity are needed at all times in complex environments set up like airports and terminals. Challenges to overcome include Connectivity coverage assessment in large indoor and outdoor areas. Continuous network assessment and alarms when quality drops. Identify coverage and reachability including weak areas. Measure service quality at any time​. Perform network health checks.​​ Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive and continuous operation 24/7. 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results are automatically available in the analytics dashboard without any user action. OUR RESOURCES Discover viSer's main features in this leaflet. Know more viSer Leaflet Video Overview Want to see what viSer can do? Check the video! Watch the video Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

Newsletter Explore the world of innovative active test automation with exclusive insights from SmartViser. Newsletter sign up Our newsletter is your front-row ticket to the latest developments in test automation technology. Discover how our solutions empower businesses to launch their products and services efficiently, within budget and with unparalleled quality. ​ Would you like to join our newsletter? By subscribing, you will receive: Exclusive insights into groundbreaking advancements in active test automation products and solutions. Learn how we assist our clients in achieving timely releases with optimal end-user satisfaction. Stay updated on the latest trends, new technologies, and the cutting-edge solutions of test automation. ​ When you sign up for the SmartViser newsletter, you're not simply subscribing to updates. Instead, you're taking the chance to improve your knowledge and skills in test automation. Join a community that's leading the way in technological advancement and embrace this opportunity. Sign up now and transform the way you approach test automation First Name Last Name Email Message Send me news about: Company News & Updates Product and Service Developments ViserMark Subscribe Thanks for submitting! OUR RESOURCES Learn about the benefits and challenges of 6G. Know more 6G blog Video Overview Want to see what viSer can do? Check the video! Watch the video Discover how we have helped MNOs with their testing challenges. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News

EU Energy labelling From the 20th of June 2025, any smartphone device or tablet sold in Europe will require an energy label. EU regulation SmartViser has worked with the European Commission to create the test methodology for the Energy Labelling Regulation. The pilot application was launched in August 2023. Testing methodology overview Missed our webinar? Watch the webinar Talk to an expert OUR RESOURCES Discover viSer's main features in this leaflet. Know more viSer Leaflet Video Overview Want to see what viSer can do? Check the video! Watch the video Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

Software add-on products to viSer The software add-on products complement viSer and are used alongside to expand your testing capabilities and scope. viSer+ New launch for 2024! viSer+ has all the capabilities of viSer with enhanced low-level information. Layer 3 network message capabilities. SynchroViser The powerful PC orchestrator tool allows to create a seamless lab setup to manage network emulators, network simulators, and user actions for full end-to-end automation. Orchestrate different devices with external equipment from one PC. Remote Control The Remote Control option can be enabled in viSer and the device can be controlled through VWS (viSer Web Services) anywhere in the world. Talk to an expert View all products Arrange a free trial OUR RESOURCES Discover viSer's main features in this leaflet. Know more viSer Leaflet Want to see what viSer can do? Check the video! Watch the video Video Overview Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

Smartphone manufacturers Launch devices on time and within budget with innovative test automation products, expertise testing, services and consultancy. Overview SmartViser has helped several smartphone manufacturers across the world to launch devices on time and budget with superior quality successfully. We use our experience and expertise. Our dedicated team of experts can discuss the best strategy for your company and products utilising test automation solutions and/or our dedicated testing services and consultancy. Challenges to overcome include _______________________ Understand and improve battery performance. ​Test regular maintenance releases and operating system (OS) upgrades by designing a specific test strategy. ​Test Android OS upgrades to avoid any degradation. ​Implement carriers testing including IMS and 5G on specific geographical areas and drive routes. ​New technology introduction testing. ​Foresee media reviews that affect sales and make improvement. ​Provide experience in new markets and mobile network operators.​​ Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc... 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES Learn about the benefits and challenges of 6G. Know more 6G blog Video Overview Want to see what viSer can do? Check the video! Watch the video Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

Videos Explore our complete testing solutions that allow you to easily and quickly optimise your testing. Free resources are available​ We have produced several informative videos about our product range. Here is a small selection of videos that can now be viewed online. MWC 2023 Barcelona Watch the video TCCA 2022 Austria Watch the video 5G Testing Expert Insights Watch the video More resources Interview Customer Insight CyberLink Success Read more Interview Customer Insight CyberLink Success Read more Interview Customer Insight CyberLink Success Read more

Consultancy Expert consultancy services in testing automation. Tailor-made solutions to fit your business and budget needs Our team of skilled automation experts offers customised consultancy services to meet diverse business needs and budgets, both onsite and remotely. Service overview Our consultancy services are provided by our team of reliable and experienced testing automation experts. They can assist you with a range of consultancy requirements that you might be facing. Our team of experts can assist you with tailor-made flexible options that fit your business and budget. ​We can bring onsite and remote expertise with support where requirement. We can support Test automation implementation Test strategy design and implementation Go-to-market launch support Mobile operators/Carriers approval support for a device launch Project management Drive route selection, SIM cards sourcing Operators commercial meeting support Request a demo The key benefits In-house technical expertise with the global market knowledge Accelerated time to market, optimising the testing automation process Significant savings on costs and resources using innovative test automation Close relationship working with key industry telecoms players Customer success stories We have many customers using our proven test automation solutions, learn more about what has made them successful. ​​ See more customer stories Arrange a free trial OUR RESOURCES Discover viSer's main features in this leaflet. Know more viSer Leaflet Want to see what viSer can do? Check the video! Watch the video Video Overview Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

ViserMark Evaluating smartphone battery performance, converting mAh into user-friendly labels. Translating technical specifications into consumer benefits with SmartViser As an independent lab, SmartViser measures and validates key areas of user experience, enabling manufacturers to translate technical specifications into straightforward consumer benefits. Welcome to the ViserMark labels Find out more about ViserMark Service overview As a smartphone manufacturer, you always strive to differentiate yourself from the competition and showcase your development efforts and expertise. Nowadays, end-users pay more attention to reviews and Quality of Experience rather than just technical specifications. Our main goal is to assist device makers in enhancing their products' Quality of Experience and offering superior value to their customers. As an independent lab, SmartViser measures and validates key aspects of user experience, helping manufacturers translate technical specifications into easy-to-understand consumer benefits. Our first label evaluates battery performance, converting mAh into direct battery life scores. Indeed, battery life is one of the crucial aspects end-users consider when purchasing a new device. An official rating and score from a recognized test expert provide an additional highly valuable marketing asset to device manufacturers. Service capabilities Based on real smartphone usage from 100% battery level down to power off. The protocol includes common daily life activities, for instance: calls, web, video and music streaming, gaming, social networks, picture and video capture, standby. Performed under strictly controlled test conditions. All activities are executed in a defined order and timeline. See battery scores Talk to an expert Our offer Choose among 3 test levels which one better fits your needs. LEVEL 1 - viSerMark battery life score Send us your device and get your official score vs one or several references of your choice. You will have the right to use the official battery life score label for all digital and non-digital publications. LEVEL 2 - viSerMark battery life score and use case report Get all the items from level 1 plus a detailed report covering power drain measurements of key main activities. LEVEL 3 - Battery life optimisation consultancy (Inc score and report) Get all the items from levels 1 and 2 plus going beyond measurements, SmartViser offers consultancy services to help manufacturers reach and exceed end users’ expectations with practical advice. Get your pre-rating score now The key benefits Leverage from test expert scoring Get detailed reports highlighting improvement tracks Benchmark your device against a competition Get highly valuable marketing assets Customer success stories We have many customers using our proven test automation solutions, learn more about what has made them successful. ​​ See more customer stories OUR RESOURCES Discover what ViserMark is all about. Know more ViserMark scores Discover ViserMark's reviews. Know more ViserMark reviews Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in Touch

viSer Helping your business with test automation. What is viSer? viSer (=Virtual User), a device-agnostic mobile application, is a proven test automation solution to improve quality and increase productivity while reducing costs. Product overview Powerful standalone application. ​Available on iOS and Android. Converts any device into a probe offering a series of automated mobile services with an intelligent scheduler. Talk to an expert Learn what's new Arrange a free trial viSer capabilities TEST Devices Networks New technology New software MONITOR Network performance Network stability Device performance BENCHMARK Devices Networks Battery performance MVNOs vs MNOs TROUBLESHOOT Regression testing Device investigation Network investigation MEASURE Quality of Experience Quality of Service Audio/voice MOS quality Full coverage of user actions Battery life and performance Data performance Call performance and Voice Quality / MOS Web browsing Network connectivity performance Latency and speed test Video experience Gaming Powerful and intelligent analytics Data visualisation Visual representation of data making it easier to understand complex information at a glance. Visualisations like charts, graphs, maps, pie charts and many more. Drill down capabilities Granularity control, helping to view data at a high level or focusing on the deeper analysis of the most relevant information. Contextual understanding and root cause analysis. Customisable boards Create and customize boards to help for easier analysis of data. Ability to create different boards and share them with other team members. Benchmark and comparison Compare different reports to check for performance between different software versions, OS upgrades or competitors' performance. Benchmark devices performance, networks, MVNOs, Private Networks. Key benefits Adopted by key industry players Mobile network operators Device manufacturers Media Government and defence Mission critical organisations Private networks Easy to use and deploy Standalone, plug-and-play product No additional equipment is required Scalable Create your own scripts Same scripts can be used on several devices Proven ROI 1/10th of the cost compared with manual testing 24/7 Testing campaigns Unlimited usage No extra cost for device upgrades Device agnostic Commercial and engineering devices Reliable and secure Availabe on Android/iOS Supports future OS versions with no delays Talk to an expert Learn what's new Arrange a free trial OUR RESOURCES Discover viSer's main features in this leaflet. Know more viSer Leaflet Want to see what viSer can do? Check the video! Watch the video Video Overview Discover our main success stories with Telecoms and other industries. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch