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Press Release Date: 24th February 2019 SmartViser has developed a reference Day of Use (DoU) test tool which enables Smartphone Manufacturers to get a formal battery life assessment. We are proud that WIKO selected our solution just before sending their new devices to the Mobile World Congress show. Violetta Jovanovic, Global Marketing & Communication Director explains: “In order to constantly improve the brand’s smartphones autonomy and provide the consumer with third-party certification, Wiko reinforces its partnership with SmartViser, the recognised professional in Mobile Testing Automation. The third-party expert will be testing Wiko smartphones by simulating a real consumer usage, in real network conditions, in order to optimize and grade their performance based on an average user profile , ” explains This testing plan evaluation which includes daily real user-based operations such as calling, music and video streaming, app browsing etc. will continue to be run live on WIKO’s booth during the show. About Wiko: Wiko , the global mobile brand, (part of Tinno Mobile Technology Corp) was founded in 2011 in Marseille in the South of France. Today, it operates in over 30 countries around the world and has entered the TOP 4 smartphone brands in Western Europe. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: info@smartviser.com

Press Release Date: 24th February 2019 A formal assessment of Smartphone Battery Life could help Manufacturers access a niche market opportunity. SmartViser, the recognised expert in Mobile Testing Automation solutions, is proud to take the opportunity of the Mobile World Congress must-be-there show to unveil viSerBatt , its latest realisation. When the 4G technology came into the market, the performance of a battery phone was a touchstone that could not be overlooked as the 4G network consumes more battery in comparison to 3G and 2G. With the arrival of the 5G and considering today’s consumer extensive usage of the smartphone (streaming, gaming, app browsing, IoTs…), this still remains the case in 2019. The result on smartphones is an increasingly demanding battery life as we expect our smartphones to last a full day without having to look for a power supply. Actually, this high level of requirement could be a nice opportunity for smartphone manufacturers that choose to focus on a long-lasting battery life device offer. All this means that knowing and benchmarking a smartphone battery life is still -and maybe even more than ever with high demanding 5G applications- key for OEMs and ODMs. At SmartViser, we have developed viSerBatt to help our customers meet these challenges. We defined our application to be fully automated and to simply enable smartphone manufacturers to test battery life from an embedded customized test plan, according to user profiles and their usage (Gen Z, Millennials, Gen X, Boomers, Professionals). We also added a reference mean Day of Use (DoU) usage. We believe that to leverage OEMs and ODMs growth by bringing them a top reliable view on battery life in a simple and automated way might turn a cost-effective test application like viSerBatt into a fundamental tool. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. Press Contact: info@smartviser.com

Press Release Date: 24th February 2019 viSer Remote Testing Functionality is now Available SmartViser, the recognised expert in Automated Mobile Device Testing solutions, announces that its flagship product viSer has new Remote Testing Functionality. Before launching a new smartphone or during the device updating phases, Manufacturers need to check the interoperability of their products on live network conditions. Currently, this is achieved in two ways: either Field Test Team is sent to test locally or Local Representatives are asked to perform the testing in real network conditions. Both options are very expensive and time-consuming as staff are not always available. With the new Remote Control feature of viSer, Manufacturers can activate any smartphone wherever it is in the world, launch the testing they need to be performed, control all the processing and get immediately reliable results. All of this can be operated simply, straight from the central test team desk and in a highly cost-effective way. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: Debbie Bouffler: info@smartviser.com

Include Audio MOS testing to ensure superior QoS and QoE audio quality for your end users. The beginning of an end for 3G Networks Many mobile operators have taken the decision to switch off 3G in order to free up frequencies for 4G and 5G and some of them were already targeting to phase out 3G by the end of 2020. With all this talk on 5G and its new capabilities, it is easy to forget that many end users have not actually transitioned to 4G yet. This move by operators to phase out 3G and in some cases 2G networks will also encourage a move from the end-users towards VoLTE enabled devices to ensure optimum quality of voice calls as the alternative will be circuit switch fallback (CSFB) to 2G which will not provide acceptable voice quality. The consumers are more demanding and when they have to make voice calls, they expect stellar audio quality. It is not surprising that according to a consumer survey by Deloitte the number one reason in the US why end-users are leaving a mobile network is the voice quality. Voice quality remains an important factor for end-users and many media review companies and Mobile Network Operators are now heavily including it in their testing scope. A European Operator will now include Audio MOS as part of their device acceptance process emphasizing the importance of Audio MOS testing. VoLTE will be the foundation for 5G Voice Service Despite the maturity of the IMS framework, there is still lots of room for improvement. According to the data shared by Emanuel Kolta from GSMA intelligence in November 2020 only 30% of the mobile operators that have launched 4G have also deployed commercial VoLTE services. The rollout of 5G is also expected to boost the pace of VoLTE launches over the next five years. As 5G will no longer support circuit-switched fallback (CSFB) for voice, Mobile Network Operators will need to rely on VoLTE in order to provide voice services for their end-users . SmartViser's unique fully test automated offering for Audio MOS testing At SmartViser we have noticed the increased number of requests from our OEMs and MNOs customers alike to include voice quality Audio MOS in the list of KPIs currently supported by viser™ . Placing our customers at the heart of innovation our R&D has developed the first version of a fully automated Audio MOS scoring based on POLQA™ industry standard which was launched in 2019 with great feedback. viser™ test automation now includes Audio MOS measurement in the following states:​ Audio Uplink Audio Downlink End To End Scalable or Lab, Field testing and large-scale deployments​ The Mean Opinion Score, or MOS as it is now widely known, assesses the quality of voice of calls using a scale of 1-5 (5 being the highest quality) based on the scientific algorithm POLQA ™ . A score of 1 means that despite great effort, it is impossible to understand what is being said during the call (the call repeatedly cuts in and out). A score of 5 means the quality is excellent, with no effort required to understand what is being said. The MOS makes it possible to compare a variety of codecs and audio connections. The Audio Quality can be tested or monitored whatever the technology (2G-3G-4G-5G, VoIP: VoLTE - VoWifi, or mixed …). It offers great opportunities for OEMs/ODMs to fully test their device and ensure it decodes correctly and with the highest quality voice calls in any network infrastructure.​ Truly device agnostic that can be used in any device. viSer Audio MOS test automation allows Mobile Operators and smartphone manufacturers to test voice quality on any device Android or ios. Audio MOS can be used for: Voice Calls Skype Calls Viber Calls MS Teams Calls WhatsApp calls Google Meet Other OTT Do you want to know more? Contact us for a free trial of viSer Test Automation with Audio MOS? or message us to arrange a chat

Field Testing is one of the most critical aspect to ensure success when a new device is launched in the market or for Mobile Operators to assess their services in terms of Quality of Experience (QoE) and Quality of Services (QoS). In the recent months, many businesses have been under an enormous amount of pressure to continue operating as “usual” with the Covid-19 pandemic making headlines across the world. Many businesses have been strenuously revising their Business Continuity Plans (BCP) to ensure minimum impact in their operations and ensure staff safety. With the social distancing measures in places many governments have implemented rules and regulations meaning that Field Testing had to be performed by only one person in the car. This has put the tester in great danger who now has to drive and also test at the same time. Smartphone Device Manufacturers In order to launch a device in the market one part of the testing needs to be performed in live network conditions to ensure good software quality, performance, interoperability, robustness and stability. Field testing needs to be performed in a variety of network operators with cellular data switching between different RATs 2G, 3G, 4G, 5G (Inter handovers) and different cells within the same RAT (intra handovers). Weak area conditions and varying signal strength areas should also be considered during the planning of the testing. Field Testing requires careful planning and needs to include: Call Performance 2G, 3G, 4G, VoLTE/VoWiFi, 5G KPIs for CSFB and VoLTE services FTP uploads/downloads 2G, 3G, 4G, 5G HTTP uploads / downloads 2G, 3G, 4G, 5G Video Streaming 2G, 3G, 4G, 5G Messaging Battery Performance Drive routes need to be selected carefully and different modes of transport should also be considered to include both drive tests and high-speed train conditions. Mobile Network Operators For mobile network operators Field Testing is also of paramount importance. They can test devices as part of their device acceptance process but also assess the Quality of Experience and Quality of Service for their end users. As part of Field-testing MNOs do perform high load testing meaning several devices under test at the same time to stress certain aspects of the network including new services introduction like VoLTE, 5G etc. The other areas that are normal included are: Call Performance and Audio MOS, 2G, 3G, 4G, VoLTE/VoWiFi, 5G File Transfer Performance uploads/downloads 2G, 3G, 4G, 5G Streaming Performance 2G, 3G, 4G, 5G Messaging Coverage and Reachability Network Benchmark Network Impact on Battery Performance One way of ensuring efficient and optimised Field testing is implement test automation. viSer Test Automation will ensure all key activities are performed automatically and results are uploaded in the Viser Web Services Dashboard that can be reviewed and analysed. Advantages of using ViSer Test Automation: ✔ Stand Alone -Simple plug & play solution ✔ No jailbreak or rooted devices needed ✔ Real Time Results update and process ✔ Fully scalable, test with one device or 100+ ✔ Control Remotely ✔ Automatically start testing in specific conditions like RAT or Cell IDs removing the need for manual supervision or control ✔ Option for automatic audio MOS assessment using ✔ POLQA algorithm ✔ Automatically generated reports with results plotted on a Map. Below some examples of reports available from Viser Test Automation. Call Performance Web Loading Coverage and reachability Viser Test automation is deployed by several operators and manufacturers across the work like Orange, SFR, Three, MEO, Elisa, Rakuten Mobile, Samsung , TCL Alcatel, Huawe i and many others. ✔See our success stories at: https://www.smartviser.com/customer-success-stories 📲Contact us now for a demo and a free trial: https://www.smartviser.com/smartviser-trial

2020 has seen a rapid growth of 5G both in terms of devices and network operators enabling this technology in their network. According to GSA “By the end of the year (2020), 559 5G devices had been announced, of which almost 60% were understood to be commercially available” Equally on a report published by GCF (Global Certification Forum) there were over 100 5G devices and modules certified by September 2020. We are expecting to see a similar growth in 2021 as V erizon’s chairman and CEO, Hans Vestberg mentioned in his keynote speech at the opening of CES this year “We have leapfrogged five to seven years in terms of digital innovation.” But what this quick progress means for Operators and Mobile Manufacturers? The new surge of 5G devices meant that Mobile Operators had in some cases an increased workload of almost 50% as they had to allow time to test the robustness of the newly supported technology to ensure superior Quality of service and Experience for their end users. Some of the key areas that required additional testing were: · Network Accessibility & KPI’s · Data throughput Performance (Does the device utilises the full 5G capabilities) · Data usage: Streaming, Web, Iperf, File Transfer, OTT (skype, whatsapp…), mails · Voice calls & Audio MOS · Impact of 5G on Battery Performance · Drive Testing (2G, 3G, 4G, 5G) covering mobility procedures in idle & connected modes Fully Automated Viser Test Automation was able to help several teams in reducing time and costs and increasing quality on their products and services. Such as: • Device/ Terminals Acceptance teams • Core Network Testing Fully automate the testing in Call Performance, Voice Quality (POLQA), Messaging Performance, Call Interoperability, Data Performance and more. • Network Monitoring Teams. Ensure superior QoE and QoS by monitoring the active network using devices that end users use and not probes. Receive alerts when the service is not as expected. • New Technology Introduction. Check all the major new technology like 5G, VoLTE, VoWiFi before being launched in the market. • Troubleshoot. Can be used by any team investigate serious issues like Call Drops by certain manufacturers. Provide data and reports in order to identify and quantify the issue. • QoS & QoE measurement. • Benchmark and compare performance with key competitors and other networks. Continuous Network Monitoring Network KPIs: CS/PS RAT Distribution Data Bearer Signal Strength (Min, Max, Avg) Signal Quality (Min, Max, Avg) LAC Distribution (Anchor) Cell ID Distribution (Anchor) All results are available in ViserWeb Services. Below some examples of reports available from Viser Test Automation. Viser Test automation is deployed by several operators and manufacturers across the work like Orange, SFR, Telia, Three, MEO, Elisa, Rakuten Mobile, Samsung , TCL Alcatel, Huawe i and many others. See our success stories at: https://www.smartviser.com/customer-success-stories 📲Contact us now for a demo and a free trial: https://www.smartviser.com/smartviser-trial

The pandemic has profoundly disrupted economies and organisations across the globe with short term and long term impact. As of this writing over 115 Million cases have been reported worldwide. The introductions of the vaccines has brought a glimmer of hope but the return to pre - Covid life according to some experts is still a long way ahead. The pandemic though, has a massive impact on global economies affecting an array of industries including a wide and potential lasting effect on the smartphone market. Several articles in the news highlighted all the difficulties for the whole Telecoms industry delays in devices and technologies launches. According to Gartner " The COVID-19 pandemic continued to impact the global mobile phone industry, as worldwide sales of smartphones to end users totaled 295 million units, a decline of 20.4% in the second quarter of 2020" As the COVID-19 pandemic continues to evolve, it is very clear that there has never been a more pressing need for companies to rethink and reconfigure their businesses and continuity plans in order to respond to this impact. In terms of smartphone manufacturers and Mobile Operators there is an opportunity to master remote software testing in order to reduce risk and the negative impact in their business. Some of the lessons learned during the pandemic is than in order to overcome the new challenges businesses need to adapt and change. Smartphone manufacturers continue releasing new devices and technology in the market and they need to ensure the products are thoroughly tested and major issues are fixed before they are launched in the market. At the same time Mobile Network Operators releasing new technologies like 5G need to ensure testing is continued seamlessly and roaming testing is not impacted by travel restrictions and disruptions. Key Recommendations Create a change leadership and a culture that embraces change and a greater level of autonomy among the team. Invest in new business models and solutions Introduce test automation and utilise SaaS test platforms Optimise collaboration Create virtual teams channels with the use of technology and new service offerings Test where your customers are so you get unbiased results that are not artificial. Key Benefits Support Business Growth Reduce Costs as you no longer have to send teams to multiple locations Reduce time to market as you are longer burdened with logistics, constraints of travel and scheduling staff availability Reduce Risk with more confidence on the software releases and product launch Ensure Business Continuity OPTION 1 - Test Automation Empower your team with the Test Automation Solution viSer that can be controlled remotely. Grant your team the autonomy to determine the tests that needs to be perform and give them the opportunity to launch remotely test campaigns as and when needed. Test all key functions like VoLTE, VoWiFi, 5G, Data throughput, Audio MOS, Battery performance etc in live network or roaming conditions: International Roaming is a key area for Mobile Network Operators and has proven very challenging to test in the recent months. With viSer test automation there are two ways to test the Quality of Service (QoS), Quality of Experince (QoE) and accurate billing while while roaming abroad. 1) Devices with local SIM cards can be send anywhere in the world. Thanks to viSer test automation the recipients can run the testing once the device is recieved and the results will be uploaded automatically in real time 2) Have devices located in different countries for live active testing. Test campaigns can be launched remotely. Results are updated in real time. OPTION 2 - Remote Lab Send us your devices in one or multiple locations across Europe. You no longer need to arrange and schedule travel for your staff. Define your testing scope Define the project duration The Remote lab offers the opportunity to test new devices in all target markets and networks. You can verify before launch IMS services like VoLTE and VoWiFi, 5G, test emergency calls as well as investigating issues that were raised by Operators. Our team of expert Test Engineers will provide logs to help the speedy resolution of issues and the test automation viSer will ensure greater testing scope at shorter times. Remote lab subscription ideal for new devices launches as well as testing maintenance releases for already launched smartphones. Do you want to know more? Contact us for a free trial of viSer Test Automation or message us to arrange a chat Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world mainly in Testing and Compliance. Holding an MBA from Henley Business School brings a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee , responsible for developing and implementing the company's commercial strategy and encouraging a customer-centric culture. The main mission is to help organizations to create value by offering better quality products and services by improving operational efficiency and innovation.

This article was published in French in Phonandroid and this is the English version. Date: 15 December 2021 Smartphones will have to have to provide information about the energy efficiency of their batteries. We are used to seeing these labels on household appliances indicating the energy efficiency of the good we are about to buy. It will soon be the same for smartphones. This is the technology developed by the French Company Smart V iser , which has been selected to measure it. Credit: Marianne Krohn on Unsplash Smart V iser who is the first company to provide battery life scores for mobile phones batteries has been selected by the European Commission to ensure the energy labelling of smartphones and tablets. These devices will be ranked on a scale from A to E according to the score they receive. This new label will be introduced in 2022 and will become mandatory in 2023. It will enable us to see how well the software is optimised to utilise its battery capacity at best, a capacity that tends to increase year by year. Indeed, for several years, manufacturers have increased the batteries size to answer our intensive use. While in 2013 the average battery capacity for smartphones was around 3,400mAh, towards the end of 2020, the average battery size is now between 4,000mAh to 5,000mAh. It is likely, that soon the standard size battery reaches 6,000mAh . This trend seems to be fuelled by two main drivers, one being the consumers demanding better battery life and the other is technology advancements with breakthrough materials, like graphene which is expected to be a game-changer. A BIGGER BATTERY DOESN'T ALWAYS MEAN LONGER BATTERY LIFE Increasing the battery size is expected to make a difference in the battery life, but from what we have seen in the last 12 months in Viser Mark this is not necessarily always the case. Simply increasing the battery size without further optimisations will not result in optimum battery performance. In its lab, Smart V iser has tested devices with a 5,000mAh battery capacity that last between 3.5 days to very disappointing 1.5 days . The big performance gap has a lot to do with the effort each manufacturer had put in their R&D to search and implement better autonomy for their devices. Chips and operating systems also target to become more energy-efficient, but more effort needs to be made in improving the power management of the device than relying on a larger battery size that utilises more precious metals harming the environment. So, when you are looking for your next smartphone make sure you check the latest results from ViserMark SMARTVISER'S SOLUTION, A BENCHMARK IN ENERGY POWER EFFICIENCY Smart V iser the founder of the innovative test automation solution " viSer " is on a mission to highlight the autonomy of smartphone battery energy efficiency and works closely with smartphone manufacturers across the world to improve battery performance. Back in 2014, Smart V iser launched the innovative app " viSer" that helps Smartphone Manufacturers, Mobile Network Operators and Media to test, monitor, benchmark, troubleshoot and measure Quality of Experience in their devices and networks. Thanks to the unique technology the powerful engine of " viSer" makes it possible to test smartphones in the same way that an end user will use them, the reflection of true use. Thanks to this technology in 2020 the Viser Mark was born. It is the first industry label to provide accurate battery life scores and labels to help users make more informed choices when purchasing a new smartphone. Also, it helps smartphone manufacturers identify shortfalls in their battery performance and efficiency in order to improve their quality. LEARN MORE ABOUT VISERMARK LABELS ENERGY EFFICIENCY: IS MY SMARTPHONE POWER EFFICIENT? It simply means maximising the performance of a smartphone while reducing the amount of energy it consumes, with minimal impact on battery life. It is calculated using Battery Life and Battery Capacity. This is expressed in “Leaves" and reflects a rating between 1 being least and 5 being the most power-efficient. The most battery efficient smartphone will provide good battery life and reduce the number of times the battery will need to be charged which harms its longevity. Check the top 10 smartphones with the Best Battery Power Efficiency BATTERY PERFORMANCE: HOW DOES THIS SMARTPHONE COMPARE TO OTHERS? This performance score ranges from 0 to 100. It reflects the performance of a smartphone based on independent, repeatable and accurate tests. The calculation is made from the results of Lifespan, Energy Efficiency and Battery Charging. Check the top 10 smartphones with the Best Battery Performance BATTERY LIFE: WHAT IS THE BATTERY LIFE OF THIS MOBILE? This is expressed in "Days-of-Use" and reflects the time in days that a smartphone can be used from a full charge. The Viser Mark Battery Label translates mAH (milliamps/hours), commonly used to measure the energy capacity of a smartphone battery into more meaningful: number of days of actual use. Check the top 10 smartphones with the Highest Day of Use BATTERY CHARGING TIME: HOW LONG DOES IT TAKE TO CHARGE THIS SMARTPHONE? It takes a different amount of time to charge different types and sizes of smartphone batteries. This is expressed in Hours and Minutes. Check the top 10 smartphones with the Best Charging Time

Latest Testing News Update Date: 4th August 2022 Smartphones - Can they Handle the Heat of 5G? Smartphone overheating is not a new topic and most people have experienced this at some stage with their own smartphones. The main reasons include keeping the phone in direct heat and sunlight, playing intensive games for a long time and sometimes high-speed charging. Advice is available freely in articles, like what to do when the phone gets too hot, often giving suggestions of putting the device in the shade, using the correct chargers when charging the smartphone, and in extreme situations turning flight mode to on. In most cases, when a smartphone is pushed to its limitations and used for prolonged times, it is understandable that the smartphone is likely to overheat if used in extreme and hot conditions. At this point, the smartphone often informs its user that it has overheated, with the option to make voice calls only. Our team of technical experts continuously test smartphones using the test automation solution called viSer . Recently, they observed that some devices, even after a short period of time, conducting data throughput activities like streaming in 5G overheated. We had several smartphones in our lab ranging from entry-level to flagship, with various chipsets from Qualcomm to Exynos and MediaTek. Several smartphones overheated after only 20 minutes of operation while in 5G, despite all testing performed exactly in the same conditions. These conditions included aspects of the environment like an office with Air Con at 16 degrees Celsius as well as ensuring the same network conditions with good 5G coverage . Our testing results for the smartphones identified 3 main groups: GROUP 1 Smartphone did not overheat and continued with the data transfer for the duration of the testing. GROUP 2 The smartphone reached 48 degrees after 20 minutes. As the temperature continued to increase, the smartphone displayed an error message. The image below shows how the temperature was rising in correlation with the data throughput usage. The image below, taken from Viser Studio Analytics provides the visual analysis of all KPIs. Therefore, enabling easier identification of trends and future forecasts. Group 3 This group was the most interesting one for results. The smartphones switched off applications working in the background and moved from 5G to 4G, helping to slow the data transfer and allowing the smartphone to cool. Again, this group of smartphones overheated after about 20 minutes. The image below, taken from Viser Studio Analytics which monitors all network information and includes RAT and battery temperature shows the point where the smartphone switched from 5G to 4G. It is important for manufacturers to test their smartphones from the early stages of development through to device launch. Also, manufacturers can identify all the potential issues with battery usage, 5G, and overheating. In some cases, R&D centres either test too late that they don’t have the time to resolve these issues close to launching dates or don’t test enough, especially towards the end, when often product casing is a contributor associated with overheating. At SmartViser , we work closely with our customers to help them shape their testing strategy with the help of test automation. Our testing helps to prevent a number of issues from appearing after launch affecting Operators' approval and having an impact on the end users' experience. We are happy to arrange a Free Trial of viSer test automation where you can test your device without any limitations on the number of tests or test devices required. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world testing and certifying mobile devices together with responsibility for managing a full range of after-sales activities. Susie joined SmartViser in 2016, part of the internal steering committee, and is working with many organisations aiming to create value by offering better quality of products and services with a strong focus on continuous improvement of energy performance and efficiency.

Communiqué de presse SmartViser– Projet EU EEI Date: 24 février 2022 La Commission Européenne va mettre en place l’étiquetage de performance énergétique des smartphones et tablettes en collaboration avec Smartviser. SmartViser, société leader dans l’automatisation de test, a annoncé sa participation au plan d'action en faveur de l'économie circulaire à l’initiative de la Commission Européenne. Smartviser a débuté sa collaboration avec la Commission Européenne en juillet 2021 afin de fournir une solution et une méthodologie de tests pour l’étiquetage énergétique des smartphones et des tablettes. L’initiative circulaire électronique, est une mesure visant à réglementer les appareils électroniques et TIC, incluant les smartphones, tablettes et ordinateurs portables. Selon les exigences en matière d’écoconception, les appareils doivent respecter des critères minimums sur le plan de l'efficacité énergétique, de la durabilité, de la réparabilité, la maintenance, la mise à niveau et le recyclage. Dans ce contexte, deux initiatives* de la commission sont actuellement en train d’évaluer la faisabilité des exigences en matière d’écoconception et d’étiquetage énergétique pour les smartphones et les tablettes. Ces deux initiatives consisteraient en une législation secondaire instaurant respectivement la direction d’écoconception 2009/125 et complétant la régulation sur l’étiquetage énergétique 2017/1369. La société Smartviser, basée à Rennes, est à l’origine de la solution de test innovante viSer qui est utilisée par plusieurs fabricants, opérateurs et média pour les tests de leurs produits et de leurs réseaux. En s’appuyant sur sa solution d’automation de tests mobiles, Smartviser aide à façonner l’industrie du smartphone grâce à une solution évoluée qui permet de fournir des résultats reproductibles et fiables. La méthodologie de test choisie sera basée sur une simulation de jours d’utilisation, avec une utilisation en boucle des applications de la même manière que le ferait l’utilisateur final. Les tests pourraient être complètement automatisés grâce à la solution viSer déployée dans un environnement de test contrôlé, et utilisant un simulateur de réseau afin d’assurer la fiabilité et la répétabilité des tests. Les conditions de ventilation et de température seront également précisées. L'application viSer EEI effectuerait alors les tests selon une méthodologie définie afin de fournir une mesure de l’index de performance énergétique. * https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12797-Environmental-impactof-mobile-phones-and-tablets-Ecodesign et https://ec.europa.eu/info/law/better-regulation/have-yoursay/initiatives/12798-Environmental-impact-of-mobile-phones-and-tablets-Energy-Labelling Des bêta-tests sont déjà en cours chez plusieurs fabricants de téléphones et des mises à jour seront apportées dans les prochains mois. Gilles Ricordel, CEO de SmartViser: Nous sommes très heureux d’avoir été choisis par la Commission Européenne pour participer à l’élaboration de cette méthodologie de test pour les labels de performance énergétique des tablettes et des smartphones. C’est cohérent avec le travail accompli sur le sujet de l’efficacité énergétique des batteries en collaboration avec les fabricants de téléphones et tous les acteurs majeurs du secteur afin d’améliorer les performances des batteries des smartphones et des tablettes. Xavier Frere, CTO de SmartViser: La technologie de la solution de test de Smartviser va continuer à évoluer pour supporter un large choix de nouveaux cas d’usage allant de l’Audio MOS à la 5G et nous sommes très heureux d’être impliqués dans le projet d’index EEI puisque la batterie est une de nos compétences clés. Grâce à cette technologie unique, le puissant moteur de viSer peut tester des appareils de la même manière qu’un utilisateur final utilise son téléphone, tout en collectant des KPIs à valeur ajoutée A propos de cette initiative : L’étiquetage énergétique de l’UE fournit une indication claire et simple de l’efficacité énergétique des produits au moment de l’achat. Cela peut permettre aux consommateurs de faire des économies d’énergie tout en réduisant les émissions de gaz à effet de serre en Europe. Cette initiative vient en complément de la régulation en matière d’écoconception. Son objectif est d’introduire quand nécessaire, des exigences en matière d’écoconception, en fournissant aux consommateurs une meilleure information sur la durabilité des produits. Feuille de route: Période de retours du 23 décembre 2020 au 27 janvier 2021 (minuit heure de Brussels) Consultation publique 31 mai 2021 - 23 aout 2021 (minuit heure de Brussels) Retour du projet d’acte à venir Adoption par la Commission prevue pour le premier trimestre 2023 Plus d’informations sur: https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12798- Energy-labelling-of-mobile-phones-and-tablets-informing-consumers-about-environmentalimpact_en A propos de SmartViser: SmartViser qui a une longue expertise télécom et une technologie centrée sur le client a développé une suite autonome de test automation viSer qui permet aux OEMs, ODMs, opérateurs de téléphonie mobile, MVNOs, régulateurs et à toute entreprise offrant un service télécom de tester, référencer, contrôler, analyser ou mesurer les QoS/QoE sur les appareils, et les réseaux de téléphonie mobiles. Smartviser a lancé son premier label ViserMark pour mesurer la durée de vie de la batterie en transposant les mAh en un logo plus parlant, permettant ainsi aux fabricants d’améliorer la durée de vie de leurs batteries et d’offrir une qualité d’expérience supérieure aux consommateurs finaux. Basés à Rennes en France et avec une présence internationale, nous sommes très impliqués dans le support de nos clients et sommes très heureux de collaborer avec les acteurs clés de l’industrie. Notre mission est de fournir des innovations de pointe pour permettre à nos clients de réussir dans des technologies et des environnements en constante évolution. Vous pouvez trouver plus d’informations sur SmartViser et son logiciel innovant sur le web sur www.smartviser.com et ViserMark sur: www.visermark.com Press Contact: info@smartviser.com

Press Release - EU EEI Project Date: 24th February 2022 SmartViser, a leader in mobile test automation, has announced its involvement in the European Commission initiative part of the Circular Economy Action Plan 2020. SmartViser has started collaborating with the EU commission since July 2021 to provide a solution and a testing methodology for the Energy labelling requirements for mobile phones and tablets. The Circular Electronics Initiative*, regulatory measures for electronics and ICT including mobile phones, tablets, and laptops under the Ecodesign Directive so that devices are designed for energy efficiency and durability, reparability, upgradability, maintenance, reuse, and recycling. Within this framework, two Commission initiatives* are currently assessing the feasibility of Ecodesign/Energy Labelling requirements for mobile phones and tablets. The two initiatives on the Ecodesign and Energy Labelling of mobile phones and tablets would consist in secondary legislation respectively implementing the Ecodesign Directive 2009/125 and supplementing the Energy Labelling Regulation 2017/1369. SmartViser a technology company headquartered in Rennes France has developed the test automation solution viSer which is used by several manufacturers, operators and media for their device and network testing. SmartViser, by providing mobile test automation solutions is helping to shape the Smartphone industries to benefit from impactful test automation that can provide repeatable and trustable results. The chosen testing methodology will be based on the Day of Use Simulation which will run automatically in a loop several usages (activities) the same way as an end user will do. Testing could be fully automated using viSer test automation conducted in a controlled test environment using a network simulator to ensure repeatability and reliability. Ventilation and temperature conditions will also be specified. The viSer EEI application would then perform the testing as per defined methodology and at the end of the testing would provide an Energy Efficiency Index measurement. *See at https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12797-Environmental-impactof-mobile-phones-and-tablets-Ecodesign and at https://ec.europa.eu/info/law/better-regulation/have-yoursay/initiatives/12798-Environmental-impact-of-mobile-phones-and-tablets-Energy-Labelling Beta testing is already underway by several smartphone manufacturers and further updates will be provided in the coming months. Gilles Ricordel, CEO of SmartViser comments: We are very proud that we have been selected by the EU commission to help them shape the testing methodology for Energy Efficiency Index for Tablets and smartphones. This is in line with our mission to highlight the smartphone battery energy efficiency topic and work with manufacturers and key stakeholders across the world to improve battery performance for smartphones and tablets. Xavier Frere, CTO of SmartViser highlights: SmartViser’s unique Test Automation technology will continue to be evolved to support a variety of new use cases from Audio MOS to 5G and we are very pleased to be involved in the EEI index project as Battery is one of our core expertise, competencies, and capabilities. Thanks to the unique technology the powerful engine viSer can test devices the same way an end user will use them while at the same time collecting several valuable KPIs. About this initiative: EU energy labels provide a clear and simple indication of the energy efficiency of products at the point of purchase. This makes it easier for consumers to save money on their household energy bills while reducing greenhouse gas emissions across the EU. This initiative complements the parallel implementing Regulation on ecodesign. It aims to introduce when relevant, labelling requirements that support ecodesign by giving consumers better information regarding product sustainability. Roadmap: Feedback period 23 December 2020 - 27 January 2021 (midnight Brussels time) Public Consultation period 31 May 2021 - 23 August 2021 (midnight Brussels time) Draft Act Feedback coming soon Commission Adoption Planned for First quarter 2023 More details: https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12798- Energy-labelling-of-mobile-phones-and-tablets-informing-consumers-about-environmentalimpact_en About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: info@smartviser.com

MWC SPECIAL Q & A - TECH AFRICA NEWS Date: 29th March 2022 SmartViser’s Gilles Ricordel explained how his company is revolutionizing audio speech quality in Africa in a discussion with TechAfrica News founder, Akim Benamara. We are glad to see you in Barcelona! What is SmartViser showcasing at this year’s MWC? Have you had a positive experience so far? So far, we’ve had a very positive experience. It’s really good to see the MWC back in full swing. We are here to showcase our viSer Test Automation Solution with demos on 5G testing, audio speech quality for cellular and OTT calls, Mobile Network Health Check tests designed for Regulator’s testing. We have a great customer base in Europe, Asia, North America, and this year we are targeting, Mobile Operators, and Regulators in the African market. What makes SmartViser special? Why is your solution worth a buy? SmartViser Test Automation is a device-agnostic mobile application that tests devices and mobile network services. It covers over 100 KPIs on a wide number of test cases like voice calls, data throughput, network coverage messaging, browsing, audio speech quality, and much more. The solution is very easy to deploy. Operators and Regulators never have to deal with complex testing processes during their service delivery. viSer Test Automation helps them optimize their testing while reducing costs and time. SmartViser wants to enable our customers to understand the performance and quality of mobile networks and devices (QoE and QoS) in order to optimize for improved end-user satisfaction and retention. Gilles Ricordel , CEO & FOUNDER How does your solution work? Is it purely cloud-based or some hardware is involved? Our solution is mainly software-based. It’s a single software application that can be installed on any device. Operators and Regulators are given access to a cloud-based web analytics portal where they can access the application, launch testing remotely, and access real-time powerful analytics. However, for our new Audio MOS solution set up a small accessory is required but besides that everything is software-based. Do you have any ongoing projects in Africa? Currently, we have several discussions and set up PoCs (Proof of Concept) with Operators in the region. We have just completed a PoC with a Regulator with very positive feedback and we are looking to progress to the next phase. What, in your opinion, is the main challenge facing the African market? In some parts of Africa, there is limited distribution of tech equipment. Thankfully, our solution doesn’t require any special equipment or a costly setup. It’s pure plug-and-play and works with non-rooted, off-the-shelf commercial phones. The GSMA recently announced plans to organize an onsite MWC event in Africa this year — the first onsite MWC Africa. Are you looking to participate? Yes. We have heard about that and are planning to participate in and attend key events in the region. Is there anything else you would like to add? Yes, I want to inform you about some great news we released recently. We have explained our capabilities to test easily 5G, Audio and Network, but we are also involved in the Device Battery testing. In fact, the European Union has praised and selected our solution for being an energy-efficient measurement official tool, a great reference for us. Mobile Network Operators and Manufacturers who don’t currently have a solution in place should get in touch with us. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: info@smartviser.com