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2020 has seen a rapid growth of 5G both in terms of devices and network operators enabling this technology in their network. According to GSA “By the end of the year (2020), 559 5G devices had been announced, of which almost 60% were understood to be commercially available” Equally on a report published by GCF (Global Certification Forum) there were over 100 5G devices and modules certified by September 2020. We are expecting to see a similar growth in 2021 as V erizon’s chairman and CEO, Hans Vestberg mentioned in his keynote speech at the opening of CES this year “We have leapfrogged five to seven years in terms of digital innovation.” But what this quick progress means for Operators and Mobile Manufacturers? The new surge of 5G devices meant that Mobile Operators had in some cases an increased workload of almost 50% as they had to allow time to test the robustness of the newly supported technology to ensure superior Quality of service and Experience for their end users. Some of the key areas that required additional testing were: · Network Accessibility & KPI’s · Data throughput Performance (Does the device utilises the full 5G capabilities) · Data usage: Streaming, Web, Iperf, File Transfer, OTT (skype, whatsapp…), mails · Voice calls & Audio MOS · Impact of 5G on Battery Performance · Drive Testing (2G, 3G, 4G, 5G) covering mobility procedures in idle & connected modes Fully Automated Viser Test Automation was able to help several teams in reducing time and costs and increasing quality on their products and services. Such as: • Device/ Terminals Acceptance teams • Core Network Testing Fully automate the testing in Call Performance, Voice Quality (POLQA), Messaging Performance, Call Interoperability, Data Performance and more. • Network Monitoring Teams. Ensure superior QoE and QoS by monitoring the active network using devices that end users use and not probes. Receive alerts when the service is not as expected. • New Technology Introduction. Check all the major new technology like 5G, VoLTE, VoWiFi before being launched in the market. • Troubleshoot. Can be used by any team investigate serious issues like Call Drops by certain manufacturers. Provide data and reports in order to identify and quantify the issue. • QoS & QoE measurement. • Benchmark and compare performance with key competitors and other networks. Continuous Network Monitoring Network KPIs: CS/PS RAT Distribution Data Bearer Signal Strength (Min, Max, Avg) Signal Quality (Min, Max, Avg) LAC Distribution (Anchor) Cell ID Distribution (Anchor) All results are available in ViserWeb Services. Below some examples of reports available from Viser Test Automation. Viser Test automation is deployed by several operators and manufacturers across the work like Orange, SFR, Telia, Three, MEO, Elisa, Rakuten Mobile, Samsung , TCL Alcatel, Huawe i and many others. See our success stories at: https://www.smartviser.com/customer-success-stories 📲Contact us now for a demo and a free trial: https://www.smartviser.com/smartviser-trial

The pandemic has profoundly disrupted economies and organisations across the globe with short term and long term impact. As of this writing over 115 Million cases have been reported worldwide. The introductions of the vaccines has brought a glimmer of hope but the return to pre - Covid life according to some experts is still a long way ahead. The pandemic though, has a massive impact on global economies affecting an array of industries including a wide and potential lasting effect on the smartphone market. Several articles in the news highlighted all the difficulties for the whole Telecoms industry delays in devices and technologies launches. According to Gartner " The COVID-19 pandemic continued to impact the global mobile phone industry, as worldwide sales of smartphones to end users totaled 295 million units, a decline of 20.4% in the second quarter of 2020" As the COVID-19 pandemic continues to evolve, it is very clear that there has never been a more pressing need for companies to rethink and reconfigure their businesses and continuity plans in order to respond to this impact. In terms of smartphone manufacturers and Mobile Operators there is an opportunity to master remote software testing in order to reduce risk and the negative impact in their business. Some of the lessons learned during the pandemic is than in order to overcome the new challenges businesses need to adapt and change. Smartphone manufacturers continue releasing new devices and technology in the market and they need to ensure the products are thoroughly tested and major issues are fixed before they are launched in the market. At the same time Mobile Network Operators releasing new technologies like 5G need to ensure testing is continued seamlessly and roaming testing is not impacted by travel restrictions and disruptions. Key Recommendations Create a change leadership and a culture that embraces change and a greater level of autonomy among the team. Invest in new business models and solutions Introduce test automation and utilise SaaS test platforms Optimise collaboration Create virtual teams channels with the use of technology and new service offerings Test where your customers are so you get unbiased results that are not artificial. Key Benefits Support Business Growth Reduce Costs as you no longer have to send teams to multiple locations Reduce time to market as you are longer burdened with logistics, constraints of travel and scheduling staff availability Reduce Risk with more confidence on the software releases and product launch Ensure Business Continuity OPTION 1 - Test Automation Empower your team with the Test Automation Solution viSer that can be controlled remotely. Grant your team the autonomy to determine the tests that needs to be perform and give them the opportunity to launch remotely test campaigns as and when needed. Test all key functions like VoLTE, VoWiFi, 5G, Data throughput, Audio MOS, Battery performance etc in live network or roaming conditions: International Roaming is a key area for Mobile Network Operators and has proven very challenging to test in the recent months. With viSer test automation there are two ways to test the Quality of Service (QoS), Quality of Experince (QoE) and accurate billing while while roaming abroad. 1) Devices with local SIM cards can be send anywhere in the world. Thanks to viSer test automation the recipients can run the testing once the device is recieved and the results will be uploaded automatically in real time 2) Have devices located in different countries for live active testing. Test campaigns can be launched remotely. Results are updated in real time. OPTION 2 - Remote Lab Send us your devices in one or multiple locations across Europe. You no longer need to arrange and schedule travel for your staff. Define your testing scope Define the project duration The Remote lab offers the opportunity to test new devices in all target markets and networks. You can verify before launch IMS services like VoLTE and VoWiFi, 5G, test emergency calls as well as investigating issues that were raised by Operators. Our team of expert Test Engineers will provide logs to help the speedy resolution of issues and the test automation viSer will ensure greater testing scope at shorter times. Remote lab subscription ideal for new devices launches as well as testing maintenance releases for already launched smartphones. Do you want to know more? Contact us for a free trial of viSer Test Automation or message us to arrange a chat Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world mainly in Testing and Compliance. Holding an MBA from Henley Business School brings a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee , responsible for developing and implementing the company's commercial strategy and encouraging a customer-centric culture. The main mission is to help organizations to create value by offering better quality products and services by improving operational efficiency and innovation.

This article was published in French in Phonandroid and this is the English version. Date: 15 December 2021 Smartphones will have to have to provide information about the energy efficiency of their batteries. We are used to seeing these labels on household appliances indicating the energy efficiency of the good we are about to buy. It will soon be the same for smartphones. This is the technology developed by the French Company Smart V iser , which has been selected to measure it. Credit: Marianne Krohn on Unsplash Smart V iser who is the first company to provide battery life scores for mobile phones batteries has been selected by the European Commission to ensure the energy labelling of smartphones and tablets. These devices will be ranked on a scale from A to E according to the score they receive. This new label will be introduced in 2022 and will become mandatory in 2023. It will enable us to see how well the software is optimised to utilise its battery capacity at best, a capacity that tends to increase year by year. Indeed, for several years, manufacturers have increased the batteries size to answer our intensive use. While in 2013 the average battery capacity for smartphones was around 3,400mAh, towards the end of 2020, the average battery size is now between 4,000mAh to 5,000mAh. It is likely, that soon the standard size battery reaches 6,000mAh . This trend seems to be fuelled by two main drivers, one being the consumers demanding better battery life and the other is technology advancements with breakthrough materials, like graphene which is expected to be a game-changer. A BIGGER BATTERY DOESN'T ALWAYS MEAN LONGER BATTERY LIFE Increasing the battery size is expected to make a difference in the battery life, but from what we have seen in the last 12 months in Viser Mark this is not necessarily always the case. Simply increasing the battery size without further optimisations will not result in optimum battery performance. In its lab, Smart V iser has tested devices with a 5,000mAh battery capacity that last between 3.5 days to very disappointing 1.5 days . The big performance gap has a lot to do with the effort each manufacturer had put in their R&D to search and implement better autonomy for their devices. Chips and operating systems also target to become more energy-efficient, but more effort needs to be made in improving the power management of the device than relying on a larger battery size that utilises more precious metals harming the environment. So, when you are looking for your next smartphone make sure you check the latest results from ViserMark SMARTVISER'S SOLUTION, A BENCHMARK IN ENERGY POWER EFFICIENCY Smart V iser the founder of the innovative test automation solution " viSer " is on a mission to highlight the autonomy of smartphone battery energy efficiency and works closely with smartphone manufacturers across the world to improve battery performance. Back in 2014, Smart V iser launched the innovative app " viSer" that helps Smartphone Manufacturers, Mobile Network Operators and Media to test, monitor, benchmark, troubleshoot and measure Quality of Experience in their devices and networks. Thanks to the unique technology the powerful engine of " viSer" makes it possible to test smartphones in the same way that an end user will use them, the reflection of true use. Thanks to this technology in 2020 the Viser Mark was born. It is the first industry label to provide accurate battery life scores and labels to help users make more informed choices when purchasing a new smartphone. Also, it helps smartphone manufacturers identify shortfalls in their battery performance and efficiency in order to improve their quality. LEARN MORE ABOUT VISERMARK LABELS ENERGY EFFICIENCY: IS MY SMARTPHONE POWER EFFICIENT? It simply means maximising the performance of a smartphone while reducing the amount of energy it consumes, with minimal impact on battery life. It is calculated using Battery Life and Battery Capacity. This is expressed in “Leaves" and reflects a rating between 1 being least and 5 being the most power-efficient. The most battery efficient smartphone will provide good battery life and reduce the number of times the battery will need to be charged which harms its longevity. Check the top 10 smartphones with the Best Battery Power Efficiency BATTERY PERFORMANCE: HOW DOES THIS SMARTPHONE COMPARE TO OTHERS? This performance score ranges from 0 to 100. It reflects the performance of a smartphone based on independent, repeatable and accurate tests. The calculation is made from the results of Lifespan, Energy Efficiency and Battery Charging. Check the top 10 smartphones with the Best Battery Performance BATTERY LIFE: WHAT IS THE BATTERY LIFE OF THIS MOBILE? This is expressed in "Days-of-Use" and reflects the time in days that a smartphone can be used from a full charge. The Viser Mark Battery Label translates mAH (milliamps/hours), commonly used to measure the energy capacity of a smartphone battery into more meaningful: number of days of actual use. Check the top 10 smartphones with the Highest Day of Use BATTERY CHARGING TIME: HOW LONG DOES IT TAKE TO CHARGE THIS SMARTPHONE? It takes a different amount of time to charge different types and sizes of smartphone batteries. This is expressed in Hours and Minutes. Check the top 10 smartphones with the Best Charging Time

Latest Testing News Update Date: 4th August 2022 Smartphones - Can they Handle the Heat of 5G? Smartphone overheating is not a new topic and most people have experienced this at some stage with their own smartphones. The main reasons include keeping the phone in direct heat and sunlight, playing intensive games for a long time and sometimes high-speed charging. Advice is available freely in articles, like what to do when the phone gets too hot, often giving suggestions of putting the device in the shade, using the correct chargers when charging the smartphone, and in extreme situations turning flight mode to on. In most cases, when a smartphone is pushed to its limitations and used for prolonged times, it is understandable that the smartphone is likely to overheat if used in extreme and hot conditions. At this point, the smartphone often informs its user that it has overheated, with the option to make voice calls only. Our team of technical experts continuously test smartphones using the test automation solution called viSer . Recently, they observed that some devices, even after a short period of time, conducting data throughput activities like streaming in 5G overheated. We had several smartphones in our lab ranging from entry-level to flagship, with various chipsets from Qualcomm to Exynos and MediaTek. Several smartphones overheated after only 20 minutes of operation while in 5G, despite all testing performed exactly in the same conditions. These conditions included aspects of the environment like an office with Air Con at 16 degrees Celsius as well as ensuring the same network conditions with good 5G coverage . Our testing results for the smartphones identified 3 main groups: GROUP 1 Smartphone did not overheat and continued with the data transfer for the duration of the testing. GROUP 2 The smartphone reached 48 degrees after 20 minutes. As the temperature continued to increase, the smartphone displayed an error message. The image below shows how the temperature was rising in correlation with the data throughput usage. The image below, taken from Viser Studio Analytics provides the visual analysis of all KPIs. Therefore, enabling easier identification of trends and future forecasts. Group 3 This group was the most interesting one for results. The smartphones switched off applications working in the background and moved from 5G to 4G, helping to slow the data transfer and allowing the smartphone to cool. Again, this group of smartphones overheated after about 20 minutes. The image below, taken from Viser Studio Analytics which monitors all network information and includes RAT and battery temperature shows the point where the smartphone switched from 5G to 4G. It is important for manufacturers to test their smartphones from the early stages of development through to device launch. Also, manufacturers can identify all the potential issues with battery usage, 5G, and overheating. In some cases, R&D centres either test too late that they don’t have the time to resolve these issues close to launching dates or don’t test enough, especially towards the end, when often product casing is a contributor associated with overheating. At SmartViser , we work closely with our customers to help them shape their testing strategy with the help of test automation. Our testing helps to prevent a number of issues from appearing after launch affecting Operators' approval and having an impact on the end users' experience. We are happy to arrange a Free Trial of viSer test automation where you can test your device without any limitations on the number of tests or test devices required. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world testing and certifying mobile devices together with responsibility for managing a full range of after-sales activities. Susie joined SmartViser in 2016, part of the internal steering committee, and is working with many organisations aiming to create value by offering better quality of products and services with a strong focus on continuous improvement of energy performance and efficiency.

Communiqué de presse SmartViser– Projet EU EEI Date: 24 février 2022 La Commission Européenne va mettre en place l’étiquetage de performance énergétique des smartphones et tablettes en collaboration avec Smartviser. SmartViser, société leader dans l’automatisation de test, a annoncé sa participation au plan d'action en faveur de l'économie circulaire à l’initiative de la Commission Européenne. Smartviser a débuté sa collaboration avec la Commission Européenne en juillet 2021 afin de fournir une solution et une méthodologie de tests pour l’étiquetage énergétique des smartphones et des tablettes. L’initiative circulaire électronique, est une mesure visant à réglementer les appareils électroniques et TIC, incluant les smartphones, tablettes et ordinateurs portables. Selon les exigences en matière d’écoconception, les appareils doivent respecter des critères minimums sur le plan de l'efficacité énergétique, de la durabilité, de la réparabilité, la maintenance, la mise à niveau et le recyclage. Dans ce contexte, deux initiatives* de la commission sont actuellement en train d’évaluer la faisabilité des exigences en matière d’écoconception et d’étiquetage énergétique pour les smartphones et les tablettes. Ces deux initiatives consisteraient en une législation secondaire instaurant respectivement la direction d’écoconception 2009/125 et complétant la régulation sur l’étiquetage énergétique 2017/1369. La société Smartviser, basée à Rennes, est à l’origine de la solution de test innovante viSer qui est utilisée par plusieurs fabricants, opérateurs et média pour les tests de leurs produits et de leurs réseaux. En s’appuyant sur sa solution d’automation de tests mobiles, Smartviser aide à façonner l’industrie du smartphone grâce à une solution évoluée qui permet de fournir des résultats reproductibles et fiables. La méthodologie de test choisie sera basée sur une simulation de jours d’utilisation, avec une utilisation en boucle des applications de la même manière que le ferait l’utilisateur final. Les tests pourraient être complètement automatisés grâce à la solution viSer déployée dans un environnement de test contrôlé, et utilisant un simulateur de réseau afin d’assurer la fiabilité et la répétabilité des tests. Les conditions de ventilation et de température seront également précisées. L'application viSer EEI effectuerait alors les tests selon une méthodologie définie afin de fournir une mesure de l’index de performance énergétique. * https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12797-Environmental-impactof-mobile-phones-and-tablets-Ecodesign et https://ec.europa.eu/info/law/better-regulation/have-yoursay/initiatives/12798-Environmental-impact-of-mobile-phones-and-tablets-Energy-Labelling Des bêta-tests sont déjà en cours chez plusieurs fabricants de téléphones et des mises à jour seront apportées dans les prochains mois. Gilles Ricordel, CEO de SmartViser: Nous sommes très heureux d’avoir été choisis par la Commission Européenne pour participer à l’élaboration de cette méthodologie de test pour les labels de performance énergétique des tablettes et des smartphones. C’est cohérent avec le travail accompli sur le sujet de l’efficacité énergétique des batteries en collaboration avec les fabricants de téléphones et tous les acteurs majeurs du secteur afin d’améliorer les performances des batteries des smartphones et des tablettes. Xavier Frere, CTO de SmartViser: La technologie de la solution de test de Smartviser va continuer à évoluer pour supporter un large choix de nouveaux cas d’usage allant de l’Audio MOS à la 5G et nous sommes très heureux d’être impliqués dans le projet d’index EEI puisque la batterie est une de nos compétences clés. Grâce à cette technologie unique, le puissant moteur de viSer peut tester des appareils de la même manière qu’un utilisateur final utilise son téléphone, tout en collectant des KPIs à valeur ajoutée A propos de cette initiative : L’étiquetage énergétique de l’UE fournit une indication claire et simple de l’efficacité énergétique des produits au moment de l’achat. Cela peut permettre aux consommateurs de faire des économies d’énergie tout en réduisant les émissions de gaz à effet de serre en Europe. Cette initiative vient en complément de la régulation en matière d’écoconception. Son objectif est d’introduire quand nécessaire, des exigences en matière d’écoconception, en fournissant aux consommateurs une meilleure information sur la durabilité des produits. Feuille de route: Période de retours du 23 décembre 2020 au 27 janvier 2021 (minuit heure de Brussels) Consultation publique 31 mai 2021 - 23 aout 2021 (minuit heure de Brussels) Retour du projet d’acte à venir Adoption par la Commission prevue pour le premier trimestre 2023 Plus d’informations sur: https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12798- Energy-labelling-of-mobile-phones-and-tablets-informing-consumers-about-environmentalimpact_en A propos de SmartViser: SmartViser qui a une longue expertise télécom et une technologie centrée sur le client a développé une suite autonome de test automation viSer qui permet aux OEMs, ODMs, opérateurs de téléphonie mobile, MVNOs, régulateurs et à toute entreprise offrant un service télécom de tester, référencer, contrôler, analyser ou mesurer les QoS/QoE sur les appareils, et les réseaux de téléphonie mobiles. Smartviser a lancé son premier label ViserMark pour mesurer la durée de vie de la batterie en transposant les mAh en un logo plus parlant, permettant ainsi aux fabricants d’améliorer la durée de vie de leurs batteries et d’offrir une qualité d’expérience supérieure aux consommateurs finaux. Basés à Rennes en France et avec une présence internationale, nous sommes très impliqués dans le support de nos clients et sommes très heureux de collaborer avec les acteurs clés de l’industrie. Notre mission est de fournir des innovations de pointe pour permettre à nos clients de réussir dans des technologies et des environnements en constante évolution. Vous pouvez trouver plus d’informations sur SmartViser et son logiciel innovant sur le web sur www.smartviser.com et ViserMark sur: www.visermark.com Press Contact: info@smartviser.com

Press Release - EU EEI Project Date: 24th February 2022 SmartViser, a leader in mobile test automation, has announced its involvement in the European Commission initiative part of the Circular Economy Action Plan 2020. SmartViser has started collaborating with the EU commission since July 2021 to provide a solution and a testing methodology for the Energy labelling requirements for mobile phones and tablets. The Circular Electronics Initiative*, regulatory measures for electronics and ICT including mobile phones, tablets, and laptops under the Ecodesign Directive so that devices are designed for energy efficiency and durability, reparability, upgradability, maintenance, reuse, and recycling. Within this framework, two Commission initiatives* are currently assessing the feasibility of Ecodesign/Energy Labelling requirements for mobile phones and tablets. The two initiatives on the Ecodesign and Energy Labelling of mobile phones and tablets would consist in secondary legislation respectively implementing the Ecodesign Directive 2009/125 and supplementing the Energy Labelling Regulation 2017/1369. SmartViser a technology company headquartered in Rennes France has developed the test automation solution viSer which is used by several manufacturers, operators and media for their device and network testing. SmartViser, by providing mobile test automation solutions is helping to shape the Smartphone industries to benefit from impactful test automation that can provide repeatable and trustable results. The chosen testing methodology will be based on the Day of Use Simulation which will run automatically in a loop several usages (activities) the same way as an end user will do. Testing could be fully automated using viSer test automation conducted in a controlled test environment using a network simulator to ensure repeatability and reliability. Ventilation and temperature conditions will also be specified. The viSer EEI application would then perform the testing as per defined methodology and at the end of the testing would provide an Energy Efficiency Index measurement. *See at https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12797-Environmental-impactof-mobile-phones-and-tablets-Ecodesign and at https://ec.europa.eu/info/law/better-regulation/have-yoursay/initiatives/12798-Environmental-impact-of-mobile-phones-and-tablets-Energy-Labelling Beta testing is already underway by several smartphone manufacturers and further updates will be provided in the coming months. Gilles Ricordel, CEO of SmartViser comments: We are very proud that we have been selected by the EU commission to help them shape the testing methodology for Energy Efficiency Index for Tablets and smartphones. This is in line with our mission to highlight the smartphone battery energy efficiency topic and work with manufacturers and key stakeholders across the world to improve battery performance for smartphones and tablets. Xavier Frere, CTO of SmartViser highlights: SmartViser’s unique Test Automation technology will continue to be evolved to support a variety of new use cases from Audio MOS to 5G and we are very pleased to be involved in the EEI index project as Battery is one of our core expertise, competencies, and capabilities. Thanks to the unique technology the powerful engine viSer can test devices the same way an end user will use them while at the same time collecting several valuable KPIs. About this initiative: EU energy labels provide a clear and simple indication of the energy efficiency of products at the point of purchase. This makes it easier for consumers to save money on their household energy bills while reducing greenhouse gas emissions across the EU. This initiative complements the parallel implementing Regulation on ecodesign. It aims to introduce when relevant, labelling requirements that support ecodesign by giving consumers better information regarding product sustainability. Roadmap: Feedback period 23 December 2020 - 27 January 2021 (midnight Brussels time) Public Consultation period 31 May 2021 - 23 August 2021 (midnight Brussels time) Draft Act Feedback coming soon Commission Adoption Planned for First quarter 2023 More details: https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12798- Energy-labelling-of-mobile-phones-and-tablets-informing-consumers-about-environmentalimpact_en About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: info@smartviser.com

MWC SPECIAL Q & A - TECH AFRICA NEWS Date: 29th March 2022 SmartViser’s Gilles Ricordel explained how his company is revolutionizing audio speech quality in Africa in a discussion with TechAfrica News founder, Akim Benamara. We are glad to see you in Barcelona! What is SmartViser showcasing at this year’s MWC? Have you had a positive experience so far? So far, we’ve had a very positive experience. It’s really good to see the MWC back in full swing. We are here to showcase our viSer Test Automation Solution with demos on 5G testing, audio speech quality for cellular and OTT calls, Mobile Network Health Check tests designed for Regulator’s testing. We have a great customer base in Europe, Asia, North America, and this year we are targeting, Mobile Operators, and Regulators in the African market. What makes SmartViser special? Why is your solution worth a buy? SmartViser Test Automation is a device-agnostic mobile application that tests devices and mobile network services. It covers over 100 KPIs on a wide number of test cases like voice calls, data throughput, network coverage messaging, browsing, audio speech quality, and much more. The solution is very easy to deploy. Operators and Regulators never have to deal with complex testing processes during their service delivery. viSer Test Automation helps them optimize their testing while reducing costs and time. SmartViser wants to enable our customers to understand the performance and quality of mobile networks and devices (QoE and QoS) in order to optimize for improved end-user satisfaction and retention. Gilles Ricordel , CEO & FOUNDER How does your solution work? Is it purely cloud-based or some hardware is involved? Our solution is mainly software-based. It’s a single software application that can be installed on any device. Operators and Regulators are given access to a cloud-based web analytics portal where they can access the application, launch testing remotely, and access real-time powerful analytics. However, for our new Audio MOS solution set up a small accessory is required but besides that everything is software-based. Do you have any ongoing projects in Africa? Currently, we have several discussions and set up PoCs (Proof of Concept) with Operators in the region. We have just completed a PoC with a Regulator with very positive feedback and we are looking to progress to the next phase. What, in your opinion, is the main challenge facing the African market? In some parts of Africa, there is limited distribution of tech equipment. Thankfully, our solution doesn’t require any special equipment or a costly setup. It’s pure plug-and-play and works with non-rooted, off-the-shelf commercial phones. The GSMA recently announced plans to organize an onsite MWC event in Africa this year — the first onsite MWC Africa. Are you looking to participate? Yes. We have heard about that and are planning to participate in and attend key events in the region. Is there anything else you would like to add? Yes, I want to inform you about some great news we released recently. We have explained our capabilities to test easily 5G, Audio and Network, but we are also involved in the Device Battery testing. In fact, the European Union has praised and selected our solution for being an energy-efficient measurement official tool, a great reference for us. Mobile Network Operators and Manufacturers who don’t currently have a solution in place should get in touch with us. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: info@smartviser.com

In the last few years, there are many discussions across the world regarding the 2G/3G Network sunset/shutdown. Many operators have either already shut down their 2G/3G or are planning to in the near future. The drivers behind this move are several with the main ones re-using frequencies to newer technologies like 4G and 5G and reducing costs and effort in maintaining legacy radio networks. This move will affect end-users in a variety of ways and during this year’s Mobile World Congress in Barcelona SmartViser assessed the true impact of this change. We have performed testing at the event of the Audio MOS quality on different radio networks and using WhatsApp. At the time of the event (28/02/22 – 03/03/22), there were no roaming VoLTE agreements for the networks we have checked VDF UK, O2 UK, Orange FR. The map below gives an overview of the VoLTE roaming agreements per country and there are none in place for Spain. Source: GSMA ( https://www.gsma.com/aboutus/workinggroups/key-areas/volte-roaming ) Testing Configuration Testing was conducted at the event with an Orange France SIM roaming on the Orange Spain network. The device used was an LG Velvet. All testing was performed calling a Samsung A52 with an SFR France SIM roaming on the Movistar network. viSer test automation was used to ensure all the KPIs are collected, reliability and repeatability of the testing. Together with ViSer test automation the add on viSer Audio MOS solution using the POLQA algorithm was also used for the accurate measurement of the audio quality. Test Sets: 1) Cellular Calls 2G 2) Cellular Calls 3G 3) WhatsApp Calls on 4G Network The Network condition was very good: 2G (Blue): RxLev ~ -55 dBm 3G (Black): RSCP ~ -60 dBm 4G (Green): RSRP ~ -75 dBm The diagram below shows the signal strength and timeline. Audio MOS Testing Results The average Audio MOS score was a surprise, with a big difference between each option. 2G Cellular calls had an average score of 2.85* (Blue) 3G Cellular Calls had an average score of 3.04* (Black) WhatsApp Calls using a 4G network had an average score of 4.05* (Green) *POLQA™ MOS scores: Score 1: means that despite great effort, it is impossible to understand what is being said during the call (the call repeatedly cuts in and out) Score 2: means the quality is not good and a lot of effort is needed to understand Score 3: indicates an acceptable level of quality and fairly understandable conversation Score 4: is a good quality level, understandable with minor interference noise Score 5: is an excellent quality level, understandable discussion without interference noise WhatsApp call used an average bandwidth of 14 kbps: Performance Testing Conclusion The results collected from our team show that it is imperative for the industry to prepare fully for the 2G/3G network shutdowns. It will be important to educate and encourage end-users to upgrade their devices to VoLTE/VoWiFi capable and Mobile Network operators will need to significantly accelerate the VoLTE roaming agreements across the world. Covid has played a significant role in slowing the progress of putting these agreements in place as roaming traffic had almost disappeared during the lockdowns. The rate of network shutdowns though continued as planned and there is now this gap in Quality of Experience (QoE) that need to be addressed. As Tommy Ljunggren from Telia Company has highlighted the necessity for action: “My recommendation to the Operators is to get g oing now and start with the first roaming agreements, first roaming implementations, because when you have done the first you will learn so much that you can very quickly go to the second, the third, the fourth” For business users travelling to Spain for the Mobile World Congress in 2022 WhatsApp calls and potentially other OTT apps were the best option over cellular calls. For end-users whose device does not support VoLTE or if they are using a feature phone then the cellular audio MOS calls are expected to be of poor or average quality. Especially in countries/networks where 3G is already switched off the only option will be 2G calls and from our experience in Barcelona, a lot of effort is required to understand the conversation. For the latest list on 2G/3G network shutdown please check: https://www.smartviser.com/post/2g-3gnetworkshutdown GSMA has created a toolkit to address known VoLTE roaming issues and also provide a summary of industry plans to decommission 2G/3G networks. The very useful toolkit can be found: https://www.gsma.com/aboutus/workinggroups/key-areas/volte-roaming Don't miss our next performance testing reports: Battery impact between 4G and 5G (UK & France Operators Report). Private Networks Testing MVNO vs MNO QoE UK Report VoLTE key Testing items for OEMs, MNOs, MVNOs Join our SmartViser Mailing List. Stay up-to-date with all the latest SmartViser testing, Performance Results and Reports. Just Subscribe to get interesting content to your inbox. Contact us for a Free Trial of viSer Test Automation Please message us to arrange a chat on how test automation or our test services can help you. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world testing and certifying mobile devices together with responsibility for managing a full range of after-sales activities. Susie joined SmartViser in 2016, part of the internal steering committee, and is working with many organisations aiming to create value by offering better quality of products and services with a strong focus on continuous improvement of energy performance and efficiency.

There has been a lot of talk regarding 5G capabilities and all the new opportunities it will open in terms of use cases. In terms of Technology, 5G is the split between sub-6GHz (e.g 3.5GHz and mmWave (e.g 26GHz, 28GHz, 39GHz, 60Ghz). The bandwidth is 25 times more than what’s currently used for 3G/4G. This will allow for multi-Gbps data rates, increased capacity, and lower latency. Source: GSMA 5G mmWave Summit – Unlocking the Full Potential of 5G, Barcelona In terms of devices, there is an expanding trend with more than 150 devices now supporting 5GmmWave. Source: GSMA 5G mmWave Summit – Unlocking the Full Potential of 5G, Barcelona and GSA Feb 2022 Some of the advantages of mmWave fast Gbps uplink are: 1) Sharing experiences at an event 2) Everywhere AR/VR 3) Media Production and live streaming 4) Smart factories industries Even though there seems to be a lot of effort in deploying mmWave with many benefits according to Gartner Market Trends: 5G mmWave Stalls in Smartphones Published on 23rd October 2020 there is still some slow adoption of the technology among smartphone manufacturers. The Gartner reports sites three main findings: The adoption of mmWave has been slower than expected in smartphones due to a combination of high costs and technical challenges. Gartner estimated that on average, adding mmWave support adds approximately $20 to the cost of a smartphone. Due to the Covid-19 pandemic, the restrictions in large gatherings have limited the ability to use these areas as powerful use cases. Even though mmWave remains critical technology for the evolution of 5G the slow adoption will delay reductions in component costs. Looking at the impact of mmWave: ​Advantages of mmWave Spectrum ​Challenges of mmWave Spectrum Spectrum Availability: Large swaths of contiguous spectrum ​Propagation Limitations: mmWave signals do not penetrate walls or other solids, making non-line-of-sight applications challenging ​Propagation Limitations: This allows clearly defined networks in confined spaces Cost: Initial costs for mmWave integration remain high Reflection: High reflectivity permits multiple radio paths facilitating MIMO ​Power Consumption: Power challenges exist in mobile/battery-powered applications High Data Throughput With Limited Interference: This is not a crowded spectrum compared to sub-6GHz Antenna and RF Front-End Complexity: The RF front end for mmWave, including antenna arrays, is technically challenging Antenna Size: Extremely small individual antenna elements permit the use of phased array or multiple points of reception/transmission ​Limited Supply Chain: The mmWave supply chain is limited, particularly for mobile components MIMO = multiple input/multiple output; RF = radio frequency Source Gartner (October 2020) Read the full Gartner report: Market Trends: 5G mmWave Stalls in Smartphones https://www.smartviser.com/resources-gartnermarkettrends-5gmmwave (Available until 10th of June 2022) Don't miss our next performance testing reports: Battery impact between 4G and 5G (UK & France Operators Report). Private Networks Testing MVNO vs MNO QoE UK Report VoLTE key Testing items for OEMs, MNOs, MVNOs Join our SmartViser Mailing List. Stay up-to-date with all the latest SmartViser testing, Performance Results and Reports. Just Subscribe to get interesting content to your inbox. Do you want to know more? Contact us for a Free Trial of viSer Test Automation Please message us to arrange a chat on how test automation or our test services can help you. Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world mainly in Testing and Compliance. Holding an MBA from Henley Business School brings a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee , responsible for developing and implementing the company's commercial strategy and encouraging a customer-centric culture. The main mission is to help organizations to create value by offering better quality products and services by improving operational efficiency and innovation.

Press Release - New Partnership Date: 20th June 2022 Wakefield, MA, and Rennes, France (June 20, 2022) -- Valid8.com, Inc., a leading provider of test and analytics solutions for next-generation devices and networks, and SmartViser SAS, an industry leader in automated testing solutions, are pleased to announce a technology collaboration to offer a comprehensive testing platform for MCX Client devices. With the increasing global adoption of mission-critical communications solutions, device manufacturers need a comprehensive MCX testing solution for verification against standards. At the same time, they need the testing to be efficient, expeditious and reliable. “Collaborating with SmartViser helps us deliver a comprehensive MCX test suite to device manufacturers in public safety and other industries”, said Winnie Carpenter, Vice President of technology at Valid8.com. “We are pleased to be working with the team at SmartViser”. “We are excited to integrate our test automation solutions with Valid8’s MCX test suite, to deliver a comprehensive and efficient testing platform to device manufacturers” said Susie Siouti, Chief Commercial Officer of SmartViser. “SmartViser specializes in the end-to-end delivery of automated testing solutions for Mobile Network Operators, Regulators, MVNOs, device manufacturers, Mission Critical Networks, and this collaboration with Valid8.com furthers the achievement of our goals.” Valid8.com and SmartViser will jointly demonstrate the comprehensive testing platform at the TCCA Critical Communications World event at Messe Wien, Austria, from June 21st to June 23rd, 2022. Meet Valid8 at Stand G91 Meet SmartViser at Stand G90 Valid8.com’s MCX Client Device Testing Valid8.com enables device manufacturers to conduct comprehensive testing of their devices to support MCPTT, MCVideo and MCData. This testing provides peace of mind to end users of mission-critical devices, that their devices are fully tested and reliable, and allows them to focus on their life-saving work without concerns about the technology being used. A wide range of test suites are available for functional, performance, conformance and security testing. SmartViser’s Test Automation Solutions SmartViser’s innovative automated testing solutions provide device manufacturers the assurance they that their testing will be optimized, their testing coverage improved, and their testing costs reduced. It allows to test a wide range of use cases like data throughput, battery performance, Audio MOS using POLQA on cellular, PPT and any OTT (WhatsApp, Viber etc), Network Coverage and Reachability, Connectivity Performance and much more. About SmartViser SmartViser is positioned as an automation technology provider with expertise in mission critical device and network testing. Their simple, user-friendly test solution is unlike other solutions as there is no need for additional hardware and a complex setup. SmartViser offers automated testing solutions that allows users to easily and quickly optimize their testing. Headquartered in Rennes France and with an international presence, are fully committed to supporting customers and are proud to collaborate with key players in the industry. Its mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. Since July 2021 SmartViser has been selected by the European Commission to provide a solution and a testing methodology for the Energy Efficiency Index labelling requirements for smartphones and tablets. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com Press Contact: info@smartviser.com About Valid8.com Valid8.com helps the world’s networks work by providing the best methods to simulate and test network equipment and communication protocols. With 19 years of proven results, Valid8 believes that testing tools should start with a flexible and affordable base with the ability to customize solutions to needs. Clients should only pay for what they need. Valid8 is dedicated to customer success with a comprehensive support program providing direct access to engineers to assist with training, integration, and problem-solving. Over 90% of customer feedback points to Valid8.com’s flexibility and service as the reason they have chosen to partner with the company. Valid8.com has succeeded in giving clients a refreshing change from the testing status quo. For additional information, please visit www.valid8.com Press Contact: Tara Cleary: t.cleary@valid8.com

Press Release: SmartViser collaborates with the Energy Efficiency project with the European Commission Date: 5th September 2022 The European Commission is looking to make smartphones and tablets more environmentally friendly. As part of this objective, they have released the circular economy action plan. The plan provides a future-oriented agenda with a set of interrelated initiatives to establish a policy framework that will help create sustainable products. The Circular Electronics Initiative * , regulatory measures for electronics and ICT including mobile phones, tablets, and laptops under the Ecodesign Directive so that devices are designed for energy efficiency and durability, reparability, upgradability, maintenance, reuse, and recycling. Within this framework, two Commission initiatives * are currently assessing the feasibility of Ecodesign/Energy Labelling requirements for mobile phones and tablets. The two initiatives on the Ecodesign and Energy Labelling of mobile phones and tablets will be part of secondary legislation respectively implementing the Ecodesign Directive 2009/125/EC and supplementing the Energy Labelling Regulation 2017/1369. The new energy label for smartphones and tablets will display the familiar energy ratings that have been seen on other products like fridges and TVs currently sold within the European Union. The new regulations are expected to be signed into law in early 2023 and to come into force after a comparatively short transition period of approximately twelve months. SmartViser a technology company headquartered in Rennes France has developed the test automation solution viSer which is used by several manufacturers, operators and media for their device and network testing. Providing mobile test automation solutions is helping to shape the Smartphone industries to benefit from impactful test automation that can provide repeatable and trustable results. SmartViser has been working with the EU Commission and Fraunhofer IZM which has been supporting the European Commission in a detailed study of technical feasibility and commercial consequences, since June 2021. The result of this collaboration was the set of regulatory options and testing procedures that are being refined and formalised in the draft regulations. Xavier Frere , CTO of SmartViser highlights: “We are very pleased to be involved in the EEI index project as Battery is one of our core expertise, competencies, and capabilities. Thanks to the unique technology the powerful engine viSer can test devices the same way an end user will use them while at the same time collecting several valuable KPIs. Since our collaboration with the Energy Efficiency project with the European Commission and the Beta testing program, we have been overwhelmed with the support of the smartphone manufacturers community helping build and reinforce the testing process based on viSer test automation that will benefit the greater community and the end users of all future products”. The chosen testing methodology will be based on the Day of Use Simulation which will run automatically in a loop of several usages (activities) the same way as an end user will do. Testing could be fully automated using viSer test automation conducted in a controlled test environment using a network simulator to ensure repeatability and reliability. Ventilation and temperature conditions will also be specified. The viSer EEI application would then perform the testing as per the defined methodology and at the end of the testing would provide an Energy Efficiency Index measurement. Susie Siouti , CCO of SmartViser reflected: “In the last few years, we have seen an ever-increasing trend of device manufacturers producing products with bigger battery sizes using more precious metals in order to offer longer battery life. With the introduction of the Energy labelling of mobile phones and tablets, we are looking to see a shift in that trend by providing better energy efficiency that will allow for smaller batteries and less frequent recharging". The proposed regulations will be part of the agenda at the next IFA 2022 Consumer Electronics expo in Berlin from 2nd - 6th September 2022. SmartViser will be performing live demos of the test procedure of the Energy Efficiency rating between the 5th and 6th of September at Fraunhofer IZM stand 336 in Hall 20. Our team of experts, CTO Xavier Frere, our CCO Susie Siouti and our Business Development Manager Thierry Le Bihan, look forward to meeting with you. * More details: https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12798- Energy-labelling-of-mobile-phones-and-tablets-informing-consumers-about-environmentalimpact_en About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance and offer superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting-edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: www.visermark.com Press Contact: info@smartviser.com

As part of the Circular Economy Action Plan, The European Commission now aims to make smartphone devices and Tablets more sustainable and has published two draft regulations. SmartViser has released a press release providing an update on the collaboration with EU Commission on the Energy Efficiency Index testing for smartphones and tables. Read the full press release here . SmartViser team was in Berlin kindly hosted by Fraunhofer IZM where they performed live demos of the innovative test automation product viser and discussed with visitors the proposed testing methodology for the smartphones and tablets battery energy efficiency assessment. SmartViser's Chief Commercial Officier Susie Siouti joined Dr Steffen Wasmus from Deutsche Telekom , Andreas Halatsch from Umwelt Bundesamt (German Environment Agency), Thea Kleinmagd from Fairphone, and Maarten Depypere from iFixit in the panel discussion: New eco-design regulations and energy efficiency labeling for smartphones and tablets. The panel was moderated by Karsten Schischke from Fraunhofer IZM Berlin . IFA Next Panel Discussion on 5th of September 2022: New eco-design regulations and energy efficiency labeling for smartphones and tablets. Summary of SmartViser's main points of the panel discussion Moderator Karsten Schischke Question: "For several years SmartViser is now active in benchmarking the battery performance of smartphones. How important are such benchmarks to users?" SmartViser Susie Siouti Comment: "Devices benchmarking is very important for end users to make informed decisions. Sometimes, it is not easy to decide which device is right for you and your intended usage. Especially battery performance is one of the key decision point for end users and rates very high in a number of surveys we have performed or other third parties have performed. That was the main reason we have created the ViserMark label 2 years ago specifically to fill this need to provide a reliable and consistent way of assessing battery life performance in an easy way for end users to understand without too much technical terminology. In an age where we get information overload we see end users seeking this type of information especially in a recognisable label." Moderator Karsten Schischke Question: There is this energy label in the planning: Susie, can you briefly summarise, how the energy efficiency is tested? SmartViser Susie Siouti Comment: SmartViser has developed the innovative app viSer which stands for Virtual User. The app (available for Android and ios) allows to automate a number of actions in a smartphone the same way a user will use. We have been working with media like GSMAreana, Frandroid and others that use viSer with their own testing protocol for battery assessment as well as major MNOS like Orange, Telia, SFR, Rakuten Mobile who perform their own testing protocol etc. For the EU EEI labeling, we have investigated a number of different ways to assess the energy efficiency using our experience gained with end users via ViserMark, Operators, Media, and research organisations. After assessing all the different options we have concluded the Day of Use Simulation as the best testing methodology. This will execute in a loop several activities simulating an end user. The chosen methodology has main benefits, easy to set up which will ensure accuracy and repeatability, and is the closest to end user way of Smartphone usage. Both device and external environment are very strictly controlled these include items like network conditions, screen and audio volume, connectivity (having Bluetooth on/off. NFC etc), ventilation, and room temperature. The overall setup will include the device and network simulator in a controlled environment and the device using viser will execute a number of activities in a loop following sessions in idle until the battery is exhausted. Moderator Karsten Schischke Question: "Why is it useful to standardise these energy performance measurements? Aren’t the manufacturers promoting long battery life before a recharge is needed anyhow? " SmartViser Susie Siouti Comment: "We need a consistent way to measure the energy performance to help both end users and manufacturers. For sure there is a lot of effort from the manufacturers' side to improve the battery performance and efficiency. What we also have observed is that In some cases though we see manufacturers simply increasing the battery size as a way of improving the battery life. This though has a detrimental effect on heavier, larger batteries which use more precious metals and natural resources. We now see most devices above 4,000mAh with the majority 5,000mAh being the norm with some small exceptions like the Fairphone devices which are sub 4000mAh. Simply increasing battery size to provide a longer battery is not the right approach to provide longer battery life." Moderator Karsten Schischke Question: "How do you see the risk, that manufacturers implement a mechanism to detect if the phone is tested and to improve performance then only in the test?" SmartViser Susie Siouti Comment: "There is genuine interest for manufacturers to improve their performance and we have seen this keen interest from almost everyone. In the unlikely event, we have manufacturers trying to circumvent we have three main ways we are looking to mitigate this. One viSer will be regularly updated changing certain parameters that prevent the device from altering the way it operates, detectable, secondly, there will be sample testing, and thirdly using potentially authorized or accredited labs for this assessment." Moderator Karsten Schischke Question: "Which kind of changes do you expect in the market once the Energy Label is in use? " SmartViser Susie Siouti Comment: It will certainly influence buying decisions from end users. The biggest change we are hoping this will make is to encourage manufacturers R&D centres to optimise their battery performance for better battery life rather than simply increasing the battery size. We would like to see effort being put to test and analyse the battery consumption on key applications and making the necessary changes to improve. Test, test, test and improve. There is already some early signs that there is a small shift towards this direction as Samsung latest S22 standard model only has actually a smaller battery than its predecessor S21 and this due to all the eco labelling activities and awareness. We are hoping this will continue to grow and more manufacturers following this trend. Energy labelling of mobile phones and tablets – informing consumers about environmental impact The draft regulations on energy labeling of mobile phones and tablets have been published at the end of August and can be found at: https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12797-Designing-mobile-phones-and-tablets-to-be-sustainable-ecodesign_en https://ec.europa.eu/info/law/better-regulation/have-your-say/initiatives/12798-Energy-labelling-of-mobile-phones-and-tablets-informing-consumers-about-environmental-impact_en Do you want to know more or have any questions? Contact us for a Free Trial of viSer Test Automation Please message us to arrange a chat on how test automation or our test services can help you