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Learn more about SmartViser and view our latest Press Release Test Labs Discover who are the test labs we work with Read the Press Release Read the Press Release Read the Press Release OUR RESOURCES Learn about the benefits and challenges of 6G. Know more 6G blog Video Overview Want to see what viSer can do? Check the video! Watch the video Discover how we have helped MNOs with their testing challenges. Know more Success Stories Want to meet us? Discover the events we are attending and exhibiting at. Know more Latest News Want help or have a question? Get in touch

This document explains how we collect, use, disclose and safeguard your information. PRIVACY POLICY This privacy notice provides you with details of how we at Smartviser collect and process your personal data through your use of our website www.smartviser.com . As the data controller Smartviser, we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). Contact Details Full name of legal entity: SmartViser Email address: contact@smartviser Postal address: Head Quarters, 12 B Rue du Patis Tatelin, Rennes, 35700, France What type of information do you collect? SmartViser receives, collects and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. How do you collect information? When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only. Why do you collect such personal information? We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services To provide our Users with ongoing customer assistance and technical support To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services To comply with any applicable laws and regulations How do you store, use, share and disclose your site visitors' personal information? Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. How do you communicate with your site visitors? We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail. How do you use cookies and other tracking tools? You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. For further information, please see our Cookie Policy. For further information, we recommend All About Cookies , this will enable us to see what cookies are used and how to manage them properly. How can your site visitors withdraw their consent? If you don’t want us to process your data anymore, please contact us at contact@smartviser.com or send us a mail to: 12 B Rue du Patis Tatelin, Rennes, 35700, France. See our Cookie Policy See our Mobile Application Privacy Policy

SmartViser automates Battery Life testing with real-world scenarios, trusted by the EU, media and leading mobile industry leaders. Battery Testing and assessment Fully Automate Battery life and Performance testing on real end user actions. Overview of Battery Testing Smartphone battery testing is crucial for ensuring that a device's battery meets performance, safety, and longevity standards. This process involves evaluating various aspects of the battery's performance under different conditions and usage scenarios. viSer Learn more Key Highlights Supports any device Android or iOS Works on any chipset Can be used on non-rooted devices for true end-user experience evaluation Understand the real end-user experience of battery life for devices and mobile services like 2G, 3G, 4G, and 5G Significantly reduce testing by fully automating all user activities Benchmark battery life by device, chipset, application, network settings and more Measure current and power consumption, battery depletion, temperature Fully standalone with no other equipment required the closest test to end users' behavior The solution selected by the EU Commission as the first Pilot application for smartphones and tablets Energy Labelling Regulation User Actions Calls Camera Web Browsing Social Media SMS/MMS/Email Data Music Playback/ Streaming Video Playback/ Streaming Standby / Idle GSMArena partnered with SmartViser for their Battery Assessment Tests Read the Press Release Use cases Media Media technology reviewers conduct comprehensive and user-focused battery testing on smartphones to provide potential buyers with a clear understanding of battery performance. Their methods typically balance real-world usage scenarios with standardized testing procedures. Some common practises are: Battery benchmarking, Charging Speed Tests, heavy usage simulation, standby, video playback, temperature tests and others. OEMs Manufacturers combine several testing methodologies to ensure that the batteries used in smartphones are reliable, and perform well over the expected lifespan of the device. Battery life is key decision point for end users and they need to ensure superior battery life and performance. MNOs Device Mobile network operators (MNOs) conduct their own battery testing to ensure that the devices they offer meet specific performance KPIs under their network conditions. MNOs simulate different user profiles (heavy, moderate, and light users) to test battery performance. This includes varying the mix of voice calls, data usage, video streaming, and standby time. Mission Critical Testing smartphone battery performance for mission-critical networks involves rigorous and specialized procedures. These networks, such as those used by emergency services, defense, and other critical infrastructure sectors, require devices to perform reliably with good battery performance under extreme conditions and high-stress scenarios. MNOs Network Mobile network operators (MNOs) conduct extensive battery life testing to understand how network conditions impact smartphone performance. This testing helps ensure that devices perform optimally on their networks and provides valuable data for network optimization. Some of their testing procedures are weak signal testing, 4G vs 5G, WiFi vs Cellular, Network Congestion, Mobility, 5G SA vs 5G NSA. Labs Testing labs that specialize in smartphone battery testing conduct a variety of rigorous and standardized tests to ensure that batteries meet industry standards for performance, safety, and reliability. Some methods and procedures these labs use are battery life testing, discharge rate, power and current consumption. App Developers To understand how their apps impact battery life and optimize their software for better performance. Some of the activities include monitor battery consumption during app usage, conduct testing with various usage patterns, and optimize code for efficiency. Arrange a meeting Arrange a free trial KPIs There are several KPIs support by viSer test automation for a variety of test methodologies for Battery Testing on Android smartphones and tables as well Apple devices and iPads. Battery Temperature Battery voltage and current discharge Current usage breakdown per user actions Power usage breakdown per user actions Current Consumption Live Sample Reports from Analytics Studio SmartViser Studio Analytics Current Consumption Live Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics Battery Temperature and Battery Level Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics CuPower Consumption by User Actions Sample Report from SmartViser Analytics Studio SmartViser Studio Analytics Current Consumption Live Sample Report from SmartViser Analytics Studio 1/4 Arrange a meeting Arrange a free trial Sample Reviews from Technology Review Media GSMArena Battery Test 2.0 GSMArena has been using viSer Test Automation for their battery assessment reviews since 2017 with their Testing protocols to ensure consistency and repeatability. Learn More Sample Reviews from Technology Review Media LesNumeriques Battery and Performance Testing Les Numeriques has deployed viSer Test Automation for all their battery assessment and device performance tests. Learn More OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser enables smartphone manufacturers to cut costs, accelerate launches & improve quality with optimised test automation. Mobile Network Operators Sucess Stories and Case Studies We have been working with several operators across the world to help them improve the quality of their services, reduce costs, and offer a super quality of performance for their end users They Trust Us Mobile Network Operators Sucess Stories EU Mobile Network Operator QoE Optimisation MOBILE NETWORK OPERATOR MAKES SIGNIFICANT IMPROVEMENTS IN QoE MONITORING AND OPTIMISATION Learn More EU Mobile Network Operator Mobility/Field Testing ENSURED EMPLOYEE SAFETY AND TIME OPTIMISATION BY PERFORMING MOBILITY TESTING FULLY AUTOMATED Learn More EU Mobile Network Operator Multi SIM Testing OPTIMISED TEST AUTOMATION WITH 40 DIFFERENT SIM CARDS TEST SET UP Learn More EU Mobile Network Operator Device Acceptance 75% REDUCTION IN TESTING TIME WAS ACHIEVED WITH THE SUCCESSFUL INTRODUCTION OF TEST AUTOMATED DEVICE ASSESSMENTS Learn More EU Mobile Network Operator Network Monitoring ENSURE NETWORK QOE AND QOS WITH A LIGHT SOLUTION USING POPULAR END USER DEVICES Learn More EU Mobile Network Operator Network Monitoring ENSURE NETWORK QOE AND QOS WITH A LIGHT SOLUTION USING POPULAR END USER DEVICES Learn More QoE Monitoring and Optimisation MOBILE NETWORK OPERATOR MAKES SIGNIFICANT IMPROVEMENTS IN QoE MONITORING AND OPTIMISATION EU Operator "We have used viSer ro complement existing solutions as it gave us a different view of the customer experince. Its now part of our main set up" The Challenge Difficulty in measuring real-life and LIVE network performance Current measurements with simulators do not reflect the actual user experience The existing solution was locked to specific hardware and was too costly and time-consuming to expand the scope of testing and add new KPIs The Solution The viSer Test Automation solution was selected with an Audio MOS add-on package and the following KPIs were measured: Call Performance (2G, 3G, VoLTE, VoWiFi) including WhatsApp Voice Quality (2G, 3G, VoLTE, VoWiFi) including WhatsApp Data Performance (2G, 3G, 4G) VoLTE, VoWifi Web browsing fluidity Network benchmark. Able to compare with competitors MNVOs & MNOs Field testing in high-speed trains and specific drive routes to understand The Results Improved network performance was achieved with the device-agnostic approach, especially in areas the competition was offering a better standard and supply of service Better management of the VoLTE and VoWiFi rollout with an automated assessment of POLQA audio scores, without user input Conduction of a study to measure the impact of call quality on delivered customer service quality Significant cost reduction by maximisation of test simulators and existing complex hardware set-up efficiency, with comprehensive reports Easy to use and 24/7 scalable solution No additional equipment and no footprint on the existing test environment Talk to an Expert Success Stories Overview Arrange a Free Trial Device Acceptance 75% REDUCTION IN TESTING TIME WAS ACHIEVED WITH THE SUCCESSFUL INTRODUCTION OF TEST AUTOMATED DEVICE ASSESSMENTS EU Operator "All the elements we needed to automate our tests were successfully brought together with SmartViser, the support and the test solution. We have doubled our testing load and halved the testing time. We have both won on both sides!" The Challenge Company restructuring resulting in reduced manpower Increased workload with the introduction of new technology like VoLTE/VoWiFi Ensuring repeatability and consistency of the testing The Solution viSer full test automation of existing test plan to test all key use cases like Call Performance & Voice Quality Data performance / Bearer testing Battery life measurement VoLTE & VoWiFi Audio MOS on any device The Results Increased Test Efficiency. Increased number of devices being tested. Achieved a reduction of time by 75% Achieved ROI 40% Talk to an Expert Success Stories Overview Arrange a Free Trial Drive/ Mobility Testing ENSURED EMPLOYEE SAFETY AND TIME OPTIMISATION BY PERFORMING MOBILITY TESTING FULLY AUTOMATED EU Operator "Thanks to viSer we were able to continue testing uninterrupted. Enhanced testers motivation and reduced the time they spent on the road performing mobility testing" The Challenge Covid-19 social distancing restrictions mean no more than one person in a car while testing General Safety when one person had to carry out field testing while driving The Solution viSer full test automation to test all key use cases like Call Performance, Voice Quality, Data performance, handovers Test Scripts creation with required conditions to ensure testing starts is specific Cell ID, RAT, IMS Reg Status etc. The Results Increased employee safety Reduced Test times Adhered to guidelines regarding social distancing. Part of business continuity and process improvement Talk to an Expert Success Stories Overview Arrange a Free Trial Network Monitoring ENSURE NETWORK QoE AND QoS WITH A LIGHT SOLUTION USING POPULAR END-USER DEVICES EU Operator "Thanks to viSer we were able to continue monitoring our network esepcially on the new technology like 5G which was not covered by the existing solution" The Challenge Complex setup of Network Monitoring in place that does not allow update of test cases, especially with the introduction of new 5G Technology. Costly update of existing solution. Looking to test with the most popular devices in the market/ What their end users are using when one person had to carry out field testing while driving The Solution viSer full test automation to test Calls, Messages, Data transfer, browsing performance Alerts are generated by viSer to an email address when a test case fails twice Commercial end-user devices used The Results Easy to update test scenarios Already using viSer so the cost of the setup was 1/10 of the existing system upgrade Portable to use in any location needed to monitor performance Talk to an Expert Success Stories Overview Arrange a Free Trial Multi SIM Testing OPTIMISED TEST AUTOMATION WITH 40 DIFFERENT SIM CARDS TEST SET UP EU Operator "We are very pleased with the set up, we saved over 90% if time managing the testing and we only need 4 devices to test 40 different SIM set ups" The Challenge Complex set-up testing manually 40 different SIM cards with 40 devices to check all provisions work correctly Frequent mistakes in managing all devices Open Market Testing and time spent to insert SIMs The Solution Smartboard hardware device that can support 10 different SIM cards connected to one device with a flex cable Python controlled viSer set up to automate testing on each SIM card The Results Easy to update test scenarios Already using viSer so the cost of the setup was 1/10 of the existing system upgrade Fully automated reducing the need for technical staff to monitor and test Only 4 devices are required reducing cost and risk of device failure Time savings of 90% Talk to an Expert Success Stories Overview Arrange a Free Trial Want help or have a question? 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Optimize your Push-to-Talk (PTT) system's performance with SmartViser. Our automated testing solutions ensure efficiency, reliability, and compliance for mission-critical communication on LTE and 5G networks. Push To Talk Performance Push To Talk (PTT) evaluation and assessment on crucial KPIs for evaluating the systems efficiency and reliability Overview of PTT Performance Test Automation Solution Push-to-Talk (PTT) technology has evolved significantly, especially in mission-critical networks. This evolution includes transitioning from traditional TETRA systems to modern cellular networks. The transition from TETRA to cellular networks for PTT in mission-critical communications marks a significant advancement, offering enhanced capabilities, broader coverage, and better integration of modern communication technologies. While there are challenges to overcome, the benefits of moving to LTE and 5G networks are substantial, providing a robust and future-proof solution for public safety and other mission-critical applications. Push-to-Talk (PTT) technology is critical in various fields due to its unique capabilities and benefits: Instant Communication Group Communication Availability as its now working over TETRA, Cellular and WiFi Security TCCA CCW 2026 SmartViser 's higlights know more Challenges and solutions Challenges to overcome include Assess the launch readiness of new Mission Critical voice services and applications. Test on different networks both live or in the lab using actual end-user devices for best evaluation of end-user experience. Perform truly objective testing that uses POLQA algorithm to measure accurately the MOS score without requiring human listeners. Ensure the Reliability and Stability of the application. Verify performance metrics using objective testing methodologies. Validate Network Compatibility ensuring roaming and handovers. Battery Power Efficiency. Compliance with Regulatory standards. Testing on LTE and 5G networks. How we solve them Test on any chipset, any device Android, or iOS using end users' devices without rooting or jailbreaking. Easy setup and scalable setup. No bulky equipment required. Test any Push To Talk (PTT) Application. Full end-to-end automation with scores on MO and MT. Measure all the MCPTT Performance KPIs. Enhanced data analytics to help visualize, drill down, and benchmark the data. Unique Audio MOS scores are plotted on a map for ease of analysis. Key Benefits of Voice Quality Testing Saving lives: High-quality voice communication leads to better management of critical situations where clarity of communication is of top priority. Quality Assurance and Confidence: Providers that ensure superior voice quality can be confident their products will work as expected. Regulatory Compliance: Adhering to regulatory standards and benchmarks for voice quality is often mandatory. Technical Assurance: Identifies and resolves issues related to network performance, device compatibility, and service integration. Arrange a meeting Arrange a free trial SmartViser Test Automation deployed in ACMOSS France. Read Press Release Use cases Mission Critical Networks Ensuring reliability and stability of MCPTT and compatibility with the network. OEMs Device Manufacturers need to ensure their device is working as expected with different MCPTT applications. Infrastructure Providers Ensure optimum performance of their infrastructure against MCX Networks, devices and applications. MCPTT/PTV Vendors Ensure the PTT/PTV application is thoroughly tested and benchmarked against several devices and infrastructures. Governmental Agencies Ensuring reliability and stability of MCPTT and compatibility with the network. Testing Labs Testing as part of conformance and certification. KPIs SmartViser solutions for Audio Voice Quality support all the main KPIs for MCPTT/MCPTV Some of the KPIs supported are: MCPTT Access Time The time between when an MCPTT user requests to speak and when this user gets a signal to start speaking not including confirmations from receiving users. End-to-end MCPTT Access Time The time between when an MCPTT user requests to speak and when this user gets a signal to start speaking including MCPTT call establishment acknowledgment. Mouth-to-ear latency The time between an utterance by the transmitting user, and the playback of the utterance at the receiving user’s speaker. Late call entry time The time to enter an ongoing MCPTT Group Call is measured from the time that a user decides to monitor such as MCPTT Group Call, to the time when the MCPTT UE’s speaker starts to play the audio. Perceived voice/audio quality ITU standard Perceptual Objective Listening Quality Assessment (POLQA) as defined in P.863. Sample Reports from Analytics Studio SmartViser Analytics Studio - Graph 1 SmartViser Audio Access Time per call SmartViser Analytics Studio - Graph 2 SmartViser Call Services Latency per call SmartViser Analytics Studio - Graph 6 SmartViser Access Time Average for all calls SmartViser Analytics Studio - Graph 1 SmartViser Audio Access Time per call 1/6 In terms of applications the PTT Mission Critical Applications is widely used: Public Safety and Emergency Services: Police and Fire Departments: Essential for dispatching units, coordinating responses, and ensuring the safety of personnel. Emergency Medical Services: Facilitates quick coordination and information sharing among medical responders. Transportation and Logistics: Fleet Management: Enables real-time communication with drivers, improving route management and delivery efficiency. Public Transit: Supports coordination among transit operators, ensuring smooth operation and addressing issues promptly. Construction and Utilities: Site Coordination: Helps in managing on-site activities, coordinating between different teams, and ensuring safety protocols. Utility Services: Facilitates communication among field workers, ensuring efficient maintenance and repair operations. Manufacturing and Industry: Plant Operations: Supports coordination on the factory floor, ensuring efficient production processes and addressing issues quickly. Safety and Maintenance: Helps in maintaining safety protocols and coordinating maintenance activities. PTT technology plays a crucial role in various sectors by enabling instant, reliable, and secure communication. Its applications span from public safety and transportation to healthcare and industry, proving its versatility and importance in modern communication infrastructure. As technology advances, PTT continues to evolve, integrating with modern networks like LTE and 5G, further enhancing its capabilities and applications. Arrange a meeting Arrange a free trial OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser supports OEMs with automated testing as 2G and 3G networks shut down, ensuring device quality, reliability & compliance. Success stories for smartphone manufacturers Explore how smartphone operators are leveraging mobile test automation to enhance QoE and QoS to achieve the best end user experience. They trust us Featured success story Device manufacturer gains 1 day extended battery life with Viserbatt test solution. The challenge Poor battery life performance issues in a new planned smartphone model. Battery performance issues remain unidentified as the main areas with the most power consumption could not be established. The solution SmartViser Test Services and Battery Life Optimisation consultancy used. Testing provided a detailed report covering power drain measurements of key activities based on real-time usage. Identify battery issues and optimise them. Use Viserbatt to gain a snapshot of the battery life. The results Our testing process helped to increase battery life performance to over 1 day, by deploying test automation, complete monitoring and further optimisation of battery life for existing models and future models. The customer has received very positive end-user feedback, proving that reallocating resources and switching to test automation contributed to exceeding customer exceptions. Testimonials What our customers say about us "We as manufacturers of smartphones aim to deliver the best experience for our users. Developing newer smartphones requires a large amount of time and expenditure to be competitive and visible in a very crowded and fast-moving market. The battery life of a smartphone is critical to users and their daily productivity. Our R&D has put a lot of effort into providing a superior battery life performance for our end users. SmartViser was chosen for this project as they offered superior knowledge on smartphone battery life and performance, critical to us when considering future smartphones. The SmartViser testing was impressive and performed in very strict testing conditions. Our smartphone passed very rigorous testing protocols and we are extremely pleased with our ViserMark Label as a result of the overall tests. Thanks to ViserMark we were able to clearly communicate our leadership in best battery life performance. The ViserMark score has a direct impact to our sales and end-user experience.” Wiko-Tinno - R&D “As mobile devices become more and more powerful and meet new habits (online streaming, gaming, 5G), battery life is more than ever a challenge for manufacturers. At OPPO, we continuously work on optimizing our devices to increase battery life, and provide customers with innovative features like the world’s fastest flash charge technology SuperVOOC 2.0. Now, thanks to the new ViserMark score, users can get a quick, factual overview of a device’s performance on battery life, and check if it is suited for them or not.” David Chauvaud - Product Marketing Chief at OPPO France "Thanks to SmartViser’s solutions, our testing team will focus on what matters most for our end users. We want to ensure we deliver the highest quality devices for our global market" TESLA Talk to an expert Success stories overview Arrange a free trial Want help or have a question? Get in touch

Explore SmartViser vacancies and apply online. Join our team and start your next career journey — we’d love to hear from you. Work with us SmartViser, with a global presence across continents, fosters a close-knit team dedicated to every employee's success. SmartViser is a global organisation with operations in the Americas, the Middle East and Africa, Asia, Europe and the UK. Our head office is based in Rennes, France. We are a close-knit team and want every employee to succeed. No current vacancies OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover how we have helped MNOs with their testing challenges. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser provides best-in-class device testing automation and assessment, ensuring quality, efficiency and reliable results. SFR test house SFR-Altice Test Group is accredited to operate SFR device acceptance testing for new devices or MR. We provide testing services and consultancy to ensure your products are delivered on time and within budget exceeding your end-user's expectations in terms of quality. Overview services Ensuring your device works perfectly is an essential requirement for your organisation. Devices must be continuously upgraded and tested for functionality and performance, as it is often difficult to gain a competitive advantage. We are an accredited SFR test lab and we can provide you with support for a smooth Type Approval process. Our team of experienced technical experts will guide you through the whole process and support you throughout. Service capabilities Pre-Test to ensure Software maturity Full test validation based on SFR test requirements Bug investigation, log collection and re-test Troubleshooting and advice on failing items Maintainance Release testing The key benefits In-house technical expertise with the global market knowledge Accelerated time to market, optimising the testing with expert advice and support Cost-effective thanks to cutting edge automation Close relationship working with key industry Telecoms players Talk to an Expert View All Products Arrange a Free Trial Discover our test services Test as a Service The expert team provide top-quality, value-driven testing services, capable of testing and validating products and networks anywhere. Field Trials From 5G evaluations to high-speed rail connectivity, we provide a robust suite of services designed to meet the evolving demands of modern networks and devices. SFR Test House SFR-Altice Test Group is accredited to operate SFR device acceptance testing for new devices or MR. OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

This Privacy Policy explains how SmartViser collects, uses and protects your data when you use our mobile app. MOBILE APP PRIVACY POLICY viSer App Last updated 7th of July 2025 SmartViser (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted. This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party. Collection of your information: Mobile Device Data We may collect information about your device to ensure the usability of the Application. The information we may collect via the Application is limited to the identification of your device (UDID) and date, time of the Application usage this information is deemed relevant to ensure that our Application is being used in accordance with the terms of the Usage Agreement. You agree not to block, electronically or otherwise, the transmission of data required for compliance with the Usage Agreement. Additional data are also collected by the Application such as model, and manufacturer, version of your operating system, and any other data monitored during Application execution. Additional Data are transmitted when you choose to do it and are located in your dedicated data room without any access granted to SmartViser unless you decide to do so. Use of Google Data The viSer application uses Google Cloud Platform (GCP) services solely to send emails as part of its operation. When this functionality is used, we receive an authorization token from Google to perform the action. No personal or sensitive data is retained by SmartViser during this process. Furthermore: No data accessed via Google APIs is stored or persisted. No data collected is shared with any third parties. The authorization token is used solely for the purpose of sending an email and is discarded afterward. We follow Google API Services User Data Policy, including the Limited Use requirements. Use of your information Having accurate information about your device permits us to enable usage of the Application You hereby declare that according to this agreement, you allow SmartViser to collect this information, which was obtained by SmartViser during normal business activity, and which may be deemed private in nature. Disclosure of your information SmartViser will not redistribute or provide to any third party personally identifiable information collected in this process, unless ordered to do so by an authorized third party, such as the court. Security of your information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. Contact us If you have questions or comments about this Privacy Policy, please contact us at: SmartViser SAS 12B rue du Patis Tatelin 35 700 RENNES FRANCE Tel : +33 299 31 42 08 Mail: contact@smartviser.com See Full Privacy Policy

SmartViser is at Mobile World Congress Barcelona! Visit Hall 5, Stand 5B61-36 to meet our experts and see interactive demos. MWC 2025 highlights Discover SmartViser's innovative automation solutions. SmartViser are showcasing test automation solutions at MWC25 MWC25 is the most highly anticipated event of the year. It is where the industry's most influential brands and professionals come together to share their latest advancements in telecommunications. Don't miss out on the opportunity to witness firsthand the groundbreaking developments shaping this industry's future. New products release: Temp.o & Mate.o Discover the press release Audio MOS Speech Quality Use on any device, Android, iOS to test cellular (VoNR, VoLTE etc) and OTT call services like WhatsApp etc Mission Critical Communications like PTT. Device Testing Cover all the key domains for a successful device launch in the market and device accepance process for Mobile Network Operators Quality of Experience Measure and get valuable insights of all key components that affect end user experince Network Health Check Perform Mobile Network Monitoring using end users devices. 5G Test Automation Now with enhanced features including data throughput, speed tests, and latency Is your company ready for the NEW EU Regulation on Energy Labelling for Smartphones and Tablets? Come and see us for the latest insights. Book a meeting Showcasing our innovative solutions: Join us from Monday 3rd March on Stand 5B61-36 in Hall 5 within the French Tech Pavilion to find out what you need to succeed in: the deployment of 5G services and devices, Audio MOS assessment on any device (Android, iOS) any call type cellular or OTT, Mobile Network Health checks, Critical Communications testing and much more. Book a meeting Enhanced Voice MOS (POLQA) Quality on Cellular, OTT, PPT Energy Efficiency Testing for the NEW EU Regulation on energy labelling for smartphones and tablets 5G Testing ready for NSA and SA use cases including VoNR Improved viSer+ with enhanced layer 3 network messaging Quality of Experience Network benchmark KPIs public, private, mission critical, MVNOs Network Health Check Launch of a new solution viSer Tempo for Network Monitoring using smartphone devices Please contact us for a meeting, about our test automation solutions. Meet our SmartViser team of experts who will be showcasing viSer , ask questions, and see our demonstrations. Watch this short video to learn more about SmartViser and how test automation can optimise your testing capabilities, reduce costs and time, as well as improve QoE and QoS. Here is where to find us HALL 5 Stand 5B61-36 FRENCH TECH PAVILLION WE WILL BE THERE - BOOK A MEETING WITH US Our team of experts welcome the opportunity, over the 4 days to come together with customer, prospects and partners to discuss ideas and solutions enabling innovative testing automation. Gilles Ricordel Xavier Frère Susie Siouti Thierry Le Bihan Constantinos Panayiotou Renaud Grandbien We are there to answer any questions you may have on test automation. We can't wait to welcome you to MWC25 and talk with you soon. Book a meeting

SmartViser at Critical Communications World 2025: live demos of viSer test platforms for MCX, PTT and speech quality testing. CCW 2026 highlights Discover SmartViser's innovative automation solutions. SmartViser are showcasing test automation solutions at CCW26 CCW26 is the year’s must-attend event for mission-critical communications. It brings together top professionals, forward-thinking organisations, and technology leaders to explore the latest breakthroughs in mission-critical and public safety communications. Seize the chance to explore, connect, and experience the technologies that are redefining the critical communications ecosystem. SmartViser & ACMOSS Discover the press release Active Testing Validate devices and networks by executing real tests and automating complex scenarios. Learn More Network Monitoring Continuously observe and verify network health using active probing and passive monitoring. Learn More viSer Neo – Active Test Automation Platform Fully automated mobile test for Android and iOS. Executes 24/7 end-to-end campaigns (voice, data, VoNR, VoLTE, app flows) to validate device and network performance, monitor QoE and eliminate manual testing. viSer Neo+ – Network Measurement & Troubleshooting Includes all viSer Neo features plus low-level network insights. Captures Layer-3 protocol messages and enables deep troubleshooting of 4G/5G networks from any smartphone. viSer Tempo – Foreground Network Monitoring Active network monitoring running in the foreground. Device probe data collection for a wide choice of user actions like Voice and calls, FTP/HTTP, MCX Data, MCX PTT KPIs, etc. viSer Mateo – Background Network Monitoring Passive monitoring that runs unobtrusively in the background on smartphones. Continuously assesses real-world network conditions without user disruption, perfect for long-term quality tracking. Full suite of MCX/PTT KPIs Comprehensive metrics for mission-critical Push-to-Talk and Push-to-Video services (MCPTT). Measures KPIs like MCPTT Access Time, End-to-End call setup, Mouth-to-Ear latency, Late Call Entry, and audio quality using POLQA. Compatible with any PTT app on any smartphone. Speech Quality Testing with Audio MOS Cross-platform voice quality testing on Android and iOS. Uses POLQA MOS algorithm to assess audio clarity on cellular networks (VoNR, VoLTE, Wi-Fi) and OTT apps like WhatsApp or Microsoft Teams — including PTT voice services. Is your company ready for the NEW EU Regulation on Energy Labelling for Smartphones and Tablets? Come and see us for the latest insights. Book a meeting Showcasing our innovative solutions: Join us from Tuesday 16th of June Halls N11-N17, Stand G66, to find out what you need to succeed in Critical Communications testing MCX Voice, MCX Data The deployment of 5G services and devices Audio MOS assessment on any device (Android, iOS) any call type cellular or OTT Mobile Network Health checks Book a meeting Enhanced Voice MOS (POLQA) Quality on Cellular, OTT, PTT Mission Critical PTT and data KPIS Quality of Experience Network benchmark KPIs public, private, mission critical, MVNOs 5G Testing ready for NSA and SA use cases including VoNR Improved viSer Neo+ with enhanced layer 3 network messaging Network Health Check Launch of a new solution viSer Temp.o for Network Monitoring using smartphone devices Please contact us for a meeting, about our test automation solutions. Meet our SmartViser team of experts who will be showcasing viSer , ask questions, and see our demonstrations. Learn more about SmartViser and how test automation can optimise your testing capabilities, reduce costs and time, as well as improve QoE and QoS. Learm More Book a meeting Here is where to find us Halls N11-N17 Stand G66 G66 WE WILL BE THERE - BOOK A MEETING WITH US Our team of experts welcome the opportunity, over the 3 days to come together with customer, prospects and partners to discuss ideas and solutions enabling innovative testing automation. Renaud Grandbien Susie Siouti We are there to answer any questions you may have on test automation. We can't wait to welcome you to CCW and talk with you soon. Book a meeting

SmartViser viSer helps MVNOs boost innovation and reduce costs while ensuring quality with automated testing of QoE and QoS. MVNOs Ensure superior QoE and QoS for all end-users at all times. Overview At SmartViser we offer an array of solutions that help meet the challenges of mobile virtual network operators. From network assessments and benchmarks to device evaluation. Challenges to overcome include _______________________ Evaluate the quality of new mobile services offered by the Mobile Network Operator (MNO) or the underlying infrastructure service provider . Validate the promised Audio MOS performance using an industry-standard process . Accelerate the device acceptance and validation process to launch first . Enhance network optimisation for superior Quality of Experience (QoE). Benchmark service quality and performance with MNO and other MVNOs . Perform service quality health checks and regression testing on MNO change. Confirm compliance with SLA and safeguard the delivered customer experience. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc... 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch