Network Monitoring
Continuous Network & Service Assurance in Live Environments
Introduction
SmartViser network Monitring solutions provide continuous visibility into live network performance and service quality.
By combining active monitoring (probing) and passive monitoring. SmartViser enables operators and enterprises to:
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Verify service availability and performance
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Detect degradations early
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Understand real user experience
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Support service assurance, optimization, and compliance
SmartViser Network Monitoring solutions operate on real devices, real networks, and real usage contexts.
What Is Network Monitoring?
Network Monitoring is the continuous observation and analysis of network and service behavior in live environments.
SmartViser supports two complementary approaches:
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Active Monitoring (Foreground Probing)
Proactively generates controlled usage to verify services -
Passive Monitoring (Background Probing)
Observes real user activity without injecting traffic
Together, these approaches provide comple, end-to-end service assurance.
Two Complementary Approaches
SmartViser enables both, independently or combined.
Active Monitoring
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Synthetic, controlled usage
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Repeatable and comparable results
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Proactive service verification
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Early detection of outages and degradations
Passive Monitoring
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No synthetic traffic
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True representation of user experience
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Long-term trend analysis
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Detection of issues visible only during real usage
viSer Tempo
Active Monitoring / Active Probing
viSer Tempo is SmartViser's solution for active monitoring, also known as active probing.
It continuously generates controlled, repeatable usage patterns on multiple devices to verify network and service performance across locations and over time.
What viSer Tempo Delivers
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Continuous verification of voice, data, and application services
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Objective and comparable performance measurements
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Early detection of service degradation
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Proactive service assurance in live networks
Typical viSer Tempo Use Cases
Continuous voice and data service verification
Qos and QoE benchmarking across locations or operators
Network optimization and performance correlation
Regulatory compliance and service uptime assurance
Mission Critical and MCX service availability verification
viSer Mateo
Passive Monitoring Agent
viSer Mateo is SmartViser's passive monitoring solution.
It observes and analyses real network behavior and real user activity directly from end-user devices, without generating any synthetic traffic.
What viSer Mateo Delivers
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Accurate insight into real user experience
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Unbiased performance data based on actual usage
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Long-term visibility into network behavior
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Detection of subtle degradations and anomalies
Typical viSer Mateo Use Cases
Continuous live network monitoring
Real user experience analysis
Long-term performance trend analysis
Complementing active probing strategies
Better Together: Active + Passive Monitoring
When combined, viSer Tempo and viSer Mateo provide a comprehensive monitoring strategy:
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viSer Tempo verifies that services should work
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viSer Mateo confirms how services actually work for users
This dual approach enables:
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Faster detection and root-cause analysis
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Stronger service assurance
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Clear separation between network issues and user-experience issues
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Confident decision-making based on objective and real-world data
Deployment Scenarios
SmartViser Network Monitoring solutions can be deployed across:
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Mobile network infrastructures
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Private and enterprise networks
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Mission-critical and public safety networks
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Indoor and outdoor environments
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Multi-site and multi-country deployments
Deployments scale from small monitoring setups to large distributed device fleets.
Who Uses SmartViser Network Monitoring?
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Mobile Network Operators (MNOs & MVNOs)
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Private and enterprise network operators
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Mission-critical and public safety organizations
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Network operations and service
Network Monitoring at a Glance
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Live network visibility
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Active and passive monitoring approaches
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Real devices and real environments
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Objective, repeatable, and contextual insights
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Scalable and vendor-agnostic
OUR RESOURCES
Network Monitoring
Video Overview
Success Stories
