SmartViser viSer helps Mobile Network Operators boost innovation & cut costs while ensuring quality with automated QoE & QoS testing. MNOs We help MNOs optimise their testing to improve service quality and deliver the best user experience. Overview At SmartViser we offer an array of solutions to cover a plethora of test automation use cases for mobile network operators. Our customers across the world use SmartViser's products to overcome a variety of challenges in radio, core, operations, device acceptance, and marketing departments. Challenges to overcome include Automate new technology and service introductions such as 5G, VoLTE, IMS . Evaluate Audio MOS performance using industry-standard testing methodology . Accelerate device acceptance and validation process . Identify coverage and accessibility issues in your network . Enhance network optimisation for superior Quality of Experience (QoE) . Ensure smooth transitions from sunsetting technologies like 2G and 3G . Perform regular network health checks and regression testing on network updates . Arrange a demo Talk to an expert How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data... 03 Real-time data analytics with tailor made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for setup. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Continuously observe and verify network health using active probing on smartphone devices. viSer Tempo Active Monitoring & Active Probing for Continuous Network Assurance What is Active Monitoring Probing and viSer Tempo? Active monitoring is a monitoring approach where synthetic requests or simulated transactions are actively sent to a system, application, or service in order to continuously verify its availability, performance, and correct behavior. viSer Tempo is SmartViser’s solution for active monitoring, also known as active probing. It enables the continuous and automated generation of real usage patterns on multiple devices to verify network and service performance in live environments. By executing controlled sequences of actions—such as voice calls, data sessions, web browsing, and application interactions — viSer Tempo delivers reliable, repeatable, and comparable performance insights across locations, networks, and time. Product overview What Does viSer Tempo Do? viSer Tempo continuously acts like a real user, generating usage on devices in order to: Verify service availability Measure network and application performance Detect degradations and outages early Compare performance across locations, operators, or technologies Because usage patterns are fully controlled and repeatable, results can be confidently compared over time and correlated with network KPIs. viSer Tempo is installed on dedicated monitoring devices Devices are deployed in strategic locations (cities, enterprise sites, critical infrastructure, transport hubs) Customisable sequences of actions are executed continuously or on schedule Performance results and environment data are collected Data is exported to Insights Studio or integrated into external BI and monitoring systems All sequences can be started, stopped, or updated remotely, without local intervention. Talk to an expert Learn more Arrange a free trial Full Coverage of User Actions Data Throughput Remote Control Speedtest Network Coverage Ping Network Issues Web Browsing Call & Messaging What viSer Tempo Tests viSer Tempo supports a wide range of realistic usage scenarios, including: Voice Services Voice call setup and teardown Call success and drop rates Voice quality measurement (MOS) Data Services HTTP and FTP transfers Throughput and latency measurements iPerf-based performance testing Web & Application Usage Web browsing scenarios YouTube and streaming services Email services Reachability & Network Behavior Ping and latency tests Service availability checks Scanning & Environment Awareness Network and radio context Connectivity conditions at the time of testing This combination allows performance results to be analysed in context, not in isolation. Key Use Cases Continuous Voice & Data Service Verification Continuous monitoring across multiple devices and locations Early detection of service degradations or outages Objective verification of service availability QoS & QoE Benchmarking Benchmark performance across locations, operators and technologies (4G, 5G, private networks) Track service quality evolution over time Network Optimization Correlate service performance with network KPIs Validate improvements after configuration changes and upgrades Support optimization and tuning activities Service Assurance Provide repeatable and auditable performance evidence Support service uptime verification Assist operators and regulators with compliance assessment Mission Critical & MCX Services Verify MCX availability and continuity Measure service KPIs under controlled conditions Detect degradations before it impact operational users Talk to an expert Learn more Arrange a free trial Who viSer Tempo Is For viSer Tempo is used by: Mobile Network Operators (MNOs and MVNOs) Private and enterprise network operators Mission-critical and public safety networks Network operations and service assurance teams Regulators and market surveillance authorities OUR RESOURCES Network Monitoring Discover our leaflet on network monitoring. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Watch the SmartViser Overview and Viser Neo Demo Discover how SmartViser is redefining mobile-device and network testing in our short video. From our company’s mission overview to a technical demo of Viser Neo running real-world test scenarios, and a quick tour of the Studio Analytics dashboard that turns raw KPIs into actionable insight. First Name Last Name Business Email* Company Country I agree to receive email communications from SmartViser, and I understand I can manage my preferences or opt out at any time. View Video Want help or have a question? Get in touch

Join SmartViser at CCW 2025 and see live demos of viSer test platforms designed for MCX, PTT and speech quality testing. CCW 2026 Highlights Thank you. SmartViser Showcased Test Automation Solutions at CCW26 CCW26 is the year’s must-attend event for mission-critical communications. It brings together top professionals, forward-thinking organisations, and technology leaders to explore the latest breakthroughs in mission-critical and public safety communications. Thank you for visiting us. Active Testing & Network Monitoring Discover the press release SmartViser Company Presentantion View Company Presentantion Video Overview Watch this short video to learn more about SmartViser and how test automation can optimise your testing capabilities, reduce costs and time, as well as improve QoE and QoS. SmartViser Demos at CCW26 viSer Neo – Active Test Automation Application Fully automated mobile test for Android and iOS. Executes 24/7 end-to-end campaigns (voice, data, VoNR, VoLTE, app flows) to validate device and network performance, monitor QoE and eliminate manual testing. viSer Neo+ – Network Measurement & Troubleshooting Includes all viSer Neo features plus low-level network insights. Captures Layer-3 protocol messages and enables deep troubleshooting of 4G/5G networks from any smartphone. viSer Tempo – Foreground Network Monitoring Active network monitoring running in the foreground. Device probe data collection for a wide choice of user actions like Voice and calls, FTP/HTTP, MCX Data, MCX PTT KPIs, etc. viSer Mateo – Background Network Monitoring Passive monitoring that runs unobtrusively in the background on smartphones. Continuously assesses real-world network conditions without user disruption, perfect for long-term quality tracking. Full Suite of MCX/PTT KPIs Comprehensive metrics for mission-critical Push-to-Talk and Push-to-Video services (MCPTT). Measures KPIs like MCPTT Access Time, End-to-End call setup, Mouth-to-Ear latency, Late Call Entry, and audio quality using POLQA. Compatible with any PTT app on any smartphone. Speech Quality Testing with Audio MOS Cross-platform voice quality testing on Android and iOS. Uses POLQA MOS algorithm to assess audio clarity on cellular networks (VoNR, VoLTE, Wi-Fi) and OTT apps like WhatsApp or Microsoft Teams — including PTT voice services. Talk to an expert

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our mobile application. MOBILE APP PRIVACY POLICY viSer EEI App Last updated February 11th 2022 SmartViser (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted. This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party. Collection of your information: Mobile Device Data We may collect information about your device to ensure the usability of the Application. The information we may collect via the Application is limited to the identification of your device (UDID) and date, time of the Application usage this information is deemed relevant to ensure that our Application is being used in accordance with the terms of the Usage Agreement. You agree not to block, electronically or otherwise, the transmission of data required for compliance with the Usage Agreement. Use of your information Having accurate information about your device permits us to enable usage of the Application You hereby declare that according to this agreement, you allow SmartViser to collect this information, which was obtained by SmartViser during normal business activity, and which may be deemed private in nature. Disclosure of your information SmartViser will not redistribute or provide to any third party personally-identifiable information collected in this process, unless ordered to do so by an authorized third party, such as the court. Security of your information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. Contact us If you have questions or comments about this Privacy Policy, please contact us at: SmartViser SAS 12B rue du Patis Tatelin 35 700 RENNES FRANCE Tel : +33 299 31 42 08 Mail: contact@smartviser.com See Full Privacy Policy

This Cookie Policy explains how we collect, use, disclose and safeguard your information. COOKIE POLICY What is a cookie? A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. Cookies are used by nearly all websites and do not harm your system. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. How do we use cookies? We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns about how you are using our website. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want. Types of Cookies In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies. Take a look at the table below to see more information that is held on Wix’s sites. For further information, we recommend All About Cookies , this will enable us to see what cookies are used and how to manage them properly. See our Privacy Policy

SmartViser supports OEMs with automated testing as 2G and 3G networks shut down, ensuring device quality, reliability & compliance. Success stories for smartphone manufacturers Explore how smartphone operators are leveraging mobile test automation to enhance QoE and QoS to achieve the best end user experience. They trust us Featured success story Device manufacturer gains 1 day extended battery life with Viserbatt test solution. The challenge Poor battery life performance issues in a new planned smartphone model. Battery performance issues remain unidentified as the main areas with the most power consumption could not be established. The solution SmartViser Test Services and Battery Life Optimisation consultancy used. Testing provided a detailed report covering power drain measurements of key activities based on real-time usage. Identify battery issues and optimise them. Use Viserbatt to gain a snapshot of the battery life. The results Our testing process helped to increase battery life performance to over 1 day, by deploying test automation, complete monitoring and further optimisation of battery life for existing models and future models. The customer has received very positive end-user feedback, proving that reallocating resources and switching to test automation contributed to exceeding customer exceptions. Testimonials What our customers say about us "We as manufacturers of smartphones aim to deliver the best experience for our users. Developing newer smartphones requires a large amount of time and expenditure to be competitive and visible in a very crowded and fast-moving market. The battery life of a smartphone is critical to users and their daily productivity. Our R&D has put a lot of effort into providing a superior battery life performance for our end users. SmartViser was chosen for this project as they offered superior knowledge on smartphone battery life and performance, critical to us when considering future smartphones. The SmartViser testing was impressive and performed in very strict testing conditions. Our smartphone passed very rigorous testing protocols and we are extremely pleased with our ViserMark Label as a result of the overall tests. Thanks to ViserMark we were able to clearly communicate our leadership in best battery life performance. The ViserMark score has a direct impact to our sales and end-user experience.” Wiko-Tinno - R&D “As mobile devices become more and more powerful and meet new habits (online streaming, gaming, 5G), battery life is more than ever a challenge for manufacturers. At OPPO, we continuously work on optimizing our devices to increase battery life, and provide customers with innovative features like the world’s fastest flash charge technology SuperVOOC 2.0. Now, thanks to the new ViserMark score, users can get a quick, factual overview of a device’s performance on battery life, and check if it is suited for them or not.” David Chauvaud - Product Marketing Chief at OPPO France "Thanks to SmartViser’s solutions, our testing team will focus on what matters most for our end users. We want to ensure we deliver the highest quality devices for our global market" TESLA Talk to an expert Success stories overview Arrange a free trial Want help or have a question? Get in touch

Get in touch with SmartViser. If you can’t find what you need on our site, email us or speak with our team — we’re here to help. Contact us Contact us through various options for any inquiries and our expert team will answer all your questions. How can we help? We always like to hear from you, so if you are looking for our telephone number, email address or postal address, please see your options below. If you can’t find what you need on our website, get in touch by filling in our form and one of our expert teams will be able to answer any questions. We look forward to hearing from you. Contact us at the h eadquarters: 12 B Rue du Patis Tatelin, Rennes, 35700 France (+33) 2 99 314 208 We are here to help! Please select why you are contacting us On submission of this form you are agreeing to the Term and Conditions and Privacy Policy of SmartViser. Privacy Policy Submit Thanks for submitting! Regional offices Europe France HQ Get in touch UK Get in touch Nordics Get in touch Americas USA Get in touch Mexico Get in touch Canada Get in touch Middle East & Africa UAE Get in touch Africa Get in touch South Africa Get in touch Asia China Get in touch Japan Get in touch India Get in touch

SmartViser Battery Energy Labelling helps devices meet EU standards and improve energy efficiency through trusted testing. EU Energy labelling From the 20th of June 2025, any smartphone device or tablet sold in Europe will require an energy label. EU Regulation for Smartphones and Tablets SmartViser has worked with the European Commission to create the test methodology for the Energy Labelling Regulation. The pilot application was launched in August 2023. Eco Design and Energy Labelling EU Commission regulations were published on 20th of September 2023 dictating all smartphones and tablets introduced to the market from 20th of June 2025, will require an energy label showing the Energy class and Battery endurance. Any device placed in the market after the 20th of June 2025 will require an Energy label even if the particular model was launched before the regulation came into effect. For the product's lifetime, any major updates like OS upgrade will require re-testing and the energy label will need to be revised if there are different values. Testing methodology overview Smartphone testing methodology visSer features from SmartViser Tablet testing methodology visSer features from SmartViser Smartphone testing methodology visSer features from SmartViser 1/2 Talk to an expert Data Results Available Detailed KPIs available include: Energy Class and Battery Endurance Battery Parameters Timelines (%, Capacity, Temperature) Current and Power consumption per user action Current Timelines Performance KPIs and Trends: Data, Throughput, Call, Web browsing, Media player Key settings (brightness, volume) Battery Level - Line chart SmartViser Analytics Studio - Battery Level Discharge graph Battery Temperature - Line chart SmartViser Analytics Studio - Battery temperature graph Current Consumption by User Actions SmartViser Analytics Studio - Average current graph Battery Level - Line chart SmartViser Analytics Studio - Battery Level Discharge graph 1/4 SmartViser 's EU Labelling Demo Video Watch the Video Challenges and solutions Challenges to overcome include The Energy label will become a key marketing asset for smartphone and tablet manufacturers influencing end users' purchase decisions. Understand battery performance in order to optimise software for better battery energy consumption. Lengthy process for battery testing. Smartphone EU Energy Label test architecture Challenges and solutions SmartViser propose Tablet EU Energy Label test architecture Challenges and solutions SmartViser propose Smartphone EU Energy Label test architecture Challenges and solutions SmartViser propose 1/2 How we solve them Test on any chipset, any device Android or iOS using end users' devices without rooting or jailbreaking. Full end-to-end automation following the regulation process and requirements. Collaboration with all key Network Emulator vendors to help for seamless environment set up. SmartViser also offers Testing Services in our fully ready lab if preferred. SmartViser 's EU Labelling Webinar Watch the webinar Use cases Market Surveillance Authorities Ensuring smooth auditing of the devices that are placed in the market are abiding with the regulation and the published results are validated. Testing Labs Testing as part of conformance and certification on behalf of Smartphone and tablet manufacturers. Smartphones and Tablets Manufacturers Ensure device meets the Regulation requirements. Pre test new devices in order to optimise sofware. Test for the life duration of the product to ensure no regression. Talk to an expert SmartViser 's EU Labelling Benchmark Report Request the latest Report Collaborations with Mobile Network Emulator Equipment Providers Learn More Learn More Learn More Discover Our Testing Services EU Energy Labelling is also available as Testing Services if you don't have a full lab set up, if you wish to validate your set or if you looking for additional testing resources support. Our Team is ready to support any Testing Requirement. Learn More OUR RESOURCES EEI Leaflet Discover Anritsu's and SmartViser's overview of Energy labelling Testing Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Fast quality checks for buy-back smartphones with SmartViser health testing, ensuring devices meet and exceed customer expectations. Recommerce market Test automation products to reduce the time required for smartphone assessments used for device reviews and user guides to ensure repeatability and objectivity in every test. Overview SmartViser has helped several organisations in the telecoms industry to introduce test automation in the process to evaluate devices and networks. The second-hand smartphone market year-on-year growth is helping the telecoms industry to be more sustainable and reduce environmental impacts. Challenges to overcome include _______________________ Perform quickly QA tests to ensure the quality of the second-hand devices meets customers' expectations. The ability for end users to perform a device health check before selling their device. Reliable testing to accurately measure the battery life and performance. Ensure audio MOS quality for cellular and OTT calls. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc... 03 Real-time data analytics with tailor-made dashboards. Over 100 KPIs support device and network. 04 Standalone with no additional equipment required for set up. 05 Full device health check test plans that are executed automatically without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser viSer Consultancy delivers expert testing automation with tailored, flexible onsite or remote support to fit your business needs. Consultancy Expert consultancy services in testing automation. Tailor-made solutions to fit your business and budget needs Our team of skilled automation experts offers customised consultancy services to meet diverse business needs and budgets, both onsite and remotely. Service overview Our consultancy services are provided by our team of reliable and experienced testing automation experts. They can assist you with a range of consultancy requirements that you might be facing. Our team of experts can assist you with tailor-made flexible options that fit your business and budget. We can bring onsite and remote expertise with support where requirement. We can support Test automation implementation Test strategy design and implementation Go-to-market launch support Mobile operators/Carriers approval support for a device launch Project management Drive route selection, SIM cards sourcing Operators commercial meeting support Request a demo The key benefits In-house technical expertise with the global market knowledge Accelerated time to market, optimising the testing automation process Significant savings on costs and resources using innovative test automation Close relationship working with key industry telecoms players Discover our test services Test as a Service The expert team provide top-quality, value-driven testing services, capable of testing and validating products and networks anywhere. Field Trials From 5G evaluations to high-speed rail connectivity, we provide a robust suite of services designed to meet the evolving demands of modern networks and devices. SFR Test House SFR-Altice Test Group is accredited to operate SFR device acceptance testing for new devices or MR. OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Measure and visualise QoE and QoS with SmartViser’s mobile testing automation solutions, designed for today’s fast-changing tech. End-to-End Network & Device Quality Assurance From active test automation to real-time network monitoring SmartViser delivers automated testing, deep network insight, and continuous monitoring across lab, field, and live networks. viSer viSer is a powerful, scalable, fully automated "Virtual User Bot" that allows testing, monitoring, benchmarking, troubleshooting, measure QoE and QoS for smartphones and Mobile Networks. It is available for both Android and iOS devices. Learn more Active Testing Validate devices and networks by executing real tests and automating complex scenarios. Learn More Network Monitoring Continuously observe and verify network health using active probing and passive monitoring. Learn More Overview SmartViser wants to help our customers, with teams of all sizes to succeed in today's fast-paced technology with shorter cycles and decreased complexity. We offer a comprehensive product portfolio of end-to-end testing solutions and services that allow to: TEST Devices Networks (Public, Private) New technology rollouts 5G, VoLTE... Software upgrades MONITOR Network performance Network stability Device performance BENCHMARK Devices Networks (Public, Private) Battery performance MNOs vs MVNOs TROUBLESHOOT Regression testing Device bug investigation Network investigation MEASURE Quality of Experience Quality of Service Actionable insights Active Testing Automation Discover our full suite of software and hardware products viSer Neo viSer Neo is a powerful, scalable and fully automated Virtual User Bot. It can be installed on Android and iOS devices. Viser Web Services (VWS) VWS provides access to Analytics Studio. An interactive dashboard with real time analytics and test results. Talk to an expert Learn what's new Arrange a free trial Active & Passive Network Monitoring Discover our full suite of products viSer Tempo viSer Tempo is an active probing application using smartphone devices. Continuously verify network and service performance using synthetic traffic. Insights Studio Insights Studio dashboard for aggregated data view and optional features like alarming. OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Ensure super efficiency network assessment campaigns reducing costs and time utilising innovative test automation products Telecom regulators Ensure super efficiency network assessment campaigns reducing costs and time using innovative test automation products. Overview At SmartViser we offer an array of testing automated products and services that help meet the challenges of telecoms regulators across the world. From network assessments and benchmarks to device checks. Challenges to overcome include Fast and effective network assessments in any location including driving routes. Unravel ITU standardized Audio MOS performance using an objective and repeatable process removing subjectivity. Compare network coverage and accessibility including areas with weak signal. Simplify the network quality and performance benchmarking amongst the MNOs. Perform periodic mobile network audits with clear reproducible insights. Allow mobile network evaluations by following the recommendations by ETSI TR 103 559 and ITU-T E.806. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc. Covering a wide scope of ETSI TR 103 559 and ITU-T E.806 recommendations. 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch