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Mobile Network Operators

See how Mobile Network Operators are optimising mobile test automation to improve and achieve new testing capabilities. 

Featured Success Story

MOBILE NETWORK OPERATOR MAKES SIGNIFICANT IMPROVEMENTS IN QoE MONITORING AND OPTIMISATION 

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The Challenge

  • Difficulty in measuring real-life and LIVE network performance

  • Current measurements with simulators do not reflect the actual user experience

  • The existing solution was locked to specific hardware and was too costly and  time-consuming to expand the scope of testing and add new KPIs

The Solution

  • The viSer Test Automation solution was selected with an Audio MOS add-on package and the following KPIs were measured:

  • Call Performance (2G, 3G, VoLTE, VoWiFi) including WhatsApp

  • Voice Quality (2G, 3G, VoLTE, VoWiFi) including WhatsApp

  • Data Performance (2G, 3G, 4G)

  • VoLTE, VoWifi

  • Web browsing fluidity

  • Network benchmark. Able to compare with competitors MNVOs & MNOs

  • Field testing in high-speed trains and specific drive routes to understand 

The Results

  • Improved network performance was achieved with the device-agnostic approach, especially in areas the competition was offering a better standard and supply of service

  • Better management of the VoLTE and VoWiFi rollout with an automated assessment of POLQA audio scores, without user input

  • Conduction of a study to measure the impact of call quality on delivered customer service quality

  • Significant cost reduction by maximisation of test simulators and existing complex hardware set-up efficiency, with comprehensive reports

  • Easy to use and 24/7 scalable solution

  • No additional equipment and no footprint on the existing test environment

Testimonials

What our customers say about us

"We are very pleased with the SmartViser’s solution. It enables us to master the impact of network bearer interoperability issues with no extra resources deployment"

European Mobile Network Operator
(Reference available on request)

MORE MNO SUCCESS STORIES

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A 75% REDUCTION IN TESTING TIME WAS ACHIEVED WITH THE SUCCESSFUL INTRODUCTION OF DEVICE ACCEPTANCE ASSESSMENTS


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SIMPLIFIED MOBILE DEVICE TESTING DEPLOYED TO OVERCOME NETWORK ISSUES WITHOUT EXTRA RESOURCES 



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MNO ENSURES QoE WITH A SUCCESSFUL NEW DEVICE LAUNCH USING HIGH-LOAD PERFORMANCE FIELD TESTING



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