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SmartViser - CEO's Gilles Ricordel Christmas and New Year Message

Rennes, France – December 2022




2022 has been the first year following the success of the vaccine rollout globally which allowed us to travel again and meet after two challenging years. 2022 though, has not started without challenges and the war in Ukraine has been heart-breaking for the people in Ukraine and the surrounding regions.



Reflection on 2022


Despite the many challenges that 2022 has brought it has been one of the busiest years for SmartViser and ViserMark and it has created many opportunities to meet with our customers and partners across the world.


We have exhibited in four main events this year starting with the Mobile World Congress in Barcelona, then Asia Tech in Singapore, TCCA Critical Communications in Vienna, and ending with Africa Com in Cape Town.


In terms of business, we have seen our customer base continue to grow and we have also expanded to new business sectors and geographical regions:


  • Expanded our geographical territory in the Middle East with the first Mobile Network Operator in the region to deploy viSer test automation with very positive feedback.

  • We have expanded our business to new Industries with a particular interest in setting up Private Networks and started working in July 2022 with one of the world's most used Mobile Cores for private LTE and 5G

  • We have welcomed new OEMs using our test automation solution and testing services across our extensive network with local testers available in Europe, the US, and other locations

  • We have continued to support our customers during the SFR certification as an SFR-accredited lab

  • We have entered the African market working with a Regulator in the region and started five trials with Mobile Network Operators. For more on our Africa involvement, you can read the Tech Africa News here and our press release is available here

  • Worked with the EU Commission in defining the policy and testing strategy for the Energy Efficiency Index label. As part of the EEI activity, we participated in the panel discussions organised by Fraunhofer IZM at IFA 2022 in Berlin

  • Lastly following our involvement in Private Networks testing we are now proud members of EUWENA. We will make further announcements on new projects in 2023 including a large utility company and an airport. Stay tuned

Our R&D team has been working on several topics and brought some new key features to our test automation solution viSer. Among these were:

  • Further improvement of the Remote Testing Function in our test automation solution viSer means testing can be triggered from any location

  • Released the first iOS version to selected customers and plan to roll it out to more customers in the new year

  • Released a new Web dashboard analytics the Viser Web Services Studio which allows you to build your own dashboard with the data you want to monitor and analyse

  • Enhanced the Audio MOS solution to cover OTT (like Viber, and WhatsApp calls) as well as cellular calls

  • Enhanced 5G capabilities for both SA and NSA

  • And last but not least, we are working on an enhanced version of viSer which includes additional traces, from low-layer information for deeper investigation and troubleshooting. Further announcements on this topic will be made in 2023

Smartphone Battery Life and Energy Efficiency

Following the successful launch of ViserMark in 2020 we have continued to further fine-tune and bring new features that our customers and end users benefit from. In 2021 we have released the world's first Energy Efficiency label for Smartphones.


We are now pleased to announce a new label that will show the annual energy consumption of the device. Along the circular and sustainability initiatives across the world, we are all passionate about contributing and making a change. We are looking to empower smartphone manufacturers with test automation products and solutions that will help them create the best products and also help end users make the best choices when buying a new smartphone.


You will start seeing the new label from January 2023 on the ViserMark website and social media channels.

In the last couple of years at SmartViser, we are on a mission to highlight the smartphone battery energy efficiency topic and work with manufacturers across the world to improve battery performance for smartphones and tablets. We are looking to empower smartphone manufacturers with test automation products and solutions that will help them create the best products and also help end users make the best choices when buying a new smartphone.



Meet us at MWC 2023


For 2023 will continue for the eighth time to exhibit at the Mobile World Congress in Barcelona. Our stand will be at Hall 5 French Tech Pavilion. If you are planning to attend, please contact us for a meeting to introduce SmartViser and ViserMark and demonstrate some of the key features and capabilities.




I would like to say a personal thank you to everyone at SmartViser for your effort, hard work, and commitment. My heartfelt thanks to all our customers, partners and friends for your continued support and trust throughout the year.


I wish you all Merry Christmas and a happy, peaceful, healthy, and prosperous year in 2023.

Kind regards

Gilles Ricordel

CEO SmartViser and ViserMark






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