Customer Success Stories

Device Validation

EUROPEAN MOBILE OPERATOR - DEVICE ACCEPTANCE TEAM

CHALLENGES:

• Company restructuring resulting in reduced manpower

• Increased workload with introduction of new technology like VoLTE

• Ensuring repeatability and consistency of the testing

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SOLUTION:

• Set up viSer full test automation to test all key use cases like Call performance, voice quality, Data performance, Battery life measurement, VoLTE, VoWiFi 

• Viser audio MOS add on option

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RESULTS:

• Increased Test Efficiency

• Achieved reduction of time 75%

• Achived ROI 40%

Field Testing Network Performance

EUROPEAN MOBILE OPERATOR 

CHALLENGES:

• Covid-19 social distancing restrictions meaning no more than one person in a car while carrying testing

• Safety when one person had to carry out field testing while driving

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SOLUTION:

• Set up viSer full test automation to test all key use cases like Call performance, voice quality, Data performance, Battery life measurement, VoLTE, VoWiFi 

• Test automation package to test all related items with reports updated in Real Time in Viser Web Services

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RESULTS:

• Increased employee safety 

• Reduced Test times 

• Adhered to government guidelines regarding social distancing.

• Part of business continuity and process improvement

Smartphone Battery Life Performance Improvement

SMARTPHONE MANUFACTURER

CHALLENGES:

• Poor Battery life performance in a new planned model

• Could not identify the areas with most power consumption

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SOLUTION:

• SmartViser Test Services: Battery Life Optimisation consultancy. Detailed report covering power drain measurements of key activities to identify and optimise.

• Viserbatt test automation solution to test battery performance. 

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RESULTS:

• Increased battery life performance to over 1 day

• Regular monitor and optimisation of battery life for existing models and future models

• Positive end user feedback