SmartViser delivers test automation for operators, OEMs & mission-critical organizations, optimizing testing, QoE, coverage & cost. Innovative Test Automation and Active & Passive Network Monitoring Products and Solutions Covering connectivity, networks, device assurance, non-terrestrial and mission-critical testing for both public & private networks. Talk to an expert Learn what's new Arrange a free trial Discover our Voice Quality benchmark of flagship devices. Get the Report Our mission? Help you release products and services in the market on budget and on time with superior end-user experience and quality Save time Accelerate time to market Increase productivity Optimise testing time by an average of 75% Automate time-consuming and repeatable tests Improve quality Increase test capacity and coverage Run 24/7 testing campaigns Streamline testing processes Test more and smart Reduce costs 1/10th of the cost versus manual testing No additional hardware No complex setup Simple standalone solution Optimise QoE Quickly identify weaknesses with user experience Test as an end-user Get actionable and powerful analytics on results Gain your competitive advantage Press Release SmartViser announces a significant milestone in its strategic development, with Anritsu acquiring an additional 18.28% of SmartViser’s shares, bringing its total shareholding to 51%. Learn More Meet SmartViser at these upcoming events More events Our solutions Accelerate development and ensure performance with powerful intelligence insights Audio MOS Learn more Device validation Learn more 5G Test Automation Learn more Battery Energy Labelling Learn more Quality of Experience Learn more PTT Performance Learn more Battery Testing Learn more Talk to an expert Learn what's new Arrange a free trial Our testing and consulting services Test as a Service (TaaS) Learn more SFR Test House Learn more EEI Testing Learn more Consultancy Learn more Field Trials / Live Network Testing Learn more ViserMark Learn more They trust us "All the elements we needed to automate our tests were successfully brought together with SmartViser, the support and the test solution. We have doubled our testing load and halved the testing time. We have both won on both sides!" Testing and Validation Team FRENCH OPERATOR View success stories View More

Attend SmartViser events to explore test automation trends, share knowledge & connect with industry leaders and experts. SmartViser Events & Conferences Explore upcoming 2026 events and conferences featuring SmartViser's innovative solutions. SmartViser are showcasing test automation solutions at two events very soon. Don't miss the opportunity to witness firsthand the groundbreaking developments shaping this industry's future. Our team of experts will be able to answer any questions to help you find out what you need to succeed in deploying 5G services and devices and help optimise and simplify the everyday life of mobile device test teams of all sizes and complexities. We look forward to meeting with you soon! Meet SmartViser at these upcoming events MVNO Nation Europe 2026, 3–5 November, Alicante Colloque AGURRE 2026, 19 November, Paris Book a meeting Discover the SmartViser events you may have missed SmartViser was proud to participate in Critical Communications World (CCW) 2026 in London, the leading global event for mission-critical communications professionals. During the event, SmartViser showcased its comprehensive portfolio of MCX testing and monitoring solutions, designed to maximise the performance and reliability of mission-critical networks throughout their lifecycle. As demand for dependable MCX services continued to grow, SmartViser demonstrated solutions that enabled organisations to: Validate network readiness before deployment Continuously monitor network performance and service stability Measure key MCX KPIs, including PTT Access Time, Mouth-to-Ear latency, Audio Quality (MOS), service availability, and call performance Attendees also discovered how SmartViser’s technologies supported real-world mission-critical operations through the ACMOSS use case, where the viSerTempo solution helped monitor and ensure the performance of France’s Future Radio Network (RRF). In addition, SmartViser was honoured to be selected for two Tech Tours at CCW 2026, recognising the company’s innovation and expertise in the critical communications sector. Read the highlights SmartViser, together with its partner Anritsu, was pleased to participate and exhibit at the Third Stage of Tour de France des Ports 2026 — a unique event dedicated to demonstrating real-world use cases of 5G Private Networks. This initiative highlighted the transformative benefits of 5G Private Networks. From SmartViser’s side, cutting-edge innovations for service assurance were showcased using real devices. With the growing importance of private mobile networks, businesses needed the right management, diagnosis, and analysis solutions to: Ensure compliance with critical KPIs Provide business units with clear visibility into service levels Together, Anritsu Service Assurance and SmartViser demonstrated a solution that was: ✔ Independent of the underlying technologies ✔ Highly customizable ✔ Open and adaptable ✔ Providing true end-to-end visibility — from network infrastructure to user experience monitoring The solution was demonstrated live on the infrastructure deployed by Invenio Techs, supporting the various port use cases highlighted during the event. Learn more about viSer SmartViser attended MWC 2026 in Barcelona, where we showcased our latest innovations in test automation and network performance monitoring. At our stand visitors experienced live demonstrations and real-time analytics, including continuous 24/7 monitoring of Spain’s mobile networks, highlighting real-world performance across different conditions. We also presented our end-to-end approach to network assurance, combining active and passive monitoring to deliver: ✔ Accurate, real-world performance insights ✔ Actionable KPIs across public, private, and mission-critical networks ✔ True visibility of user experience and network behaviour MWC 2026 was a great opportunity to connect with the ecosystem and demonstrate how SmartViser enables operators and service providers to validate performance, detect issues early, and ensure reliable connectivity at scale. MWC 2026 Reflections SmartViser was pleased to attend CES 2026 alongside our partner Anritsu. Our CTO, Xavier Frère, and CCO, Susie Siouti, represented the company at the Anritsu booth in the LVCC West Hall (Booth #6267). During the event, we supported live demonstrations of end-to-end (E2E) Connectivity Testing, featuring SmartViser’s signaling and protocol monitoring solution to assess communication quality for connected cars, verify key network KPIs, and validate V2N connectivity. CES 2026 provided a great opportunity to demonstrate how SmartViser and Anritsu are advancing connected mobility through innovative testing solutions and real-time network insights. Learn more about Anritsu's showcase In October 2025 , SmartViser, together with partner Anritsu, took part in the Tour de France des Ports , an event dedicated to demonstrating real-world 5G Private Network use cases. The initiative highlighted the transformative benefits of 5G Private Networks, where we presented our latest service assurance innovations using real devices. With private mobile networks gaining importance, businesses need effective management, diagnostic, and analysis tools to ensure KPI compliance and provide clear visibility on service levels. Together, Anritsu Service Assurance and SmartViser offered a solution that is: ✔ Independent of underlying technologies ✔ Highly customizable ✔ Open and adaptable ✔ Capable of delivering true end-to-end visibility — from network infrastructure to user experience Our solution was demonstrated live on the infrastructure deployed by Invenio Techs to support the port use cases featured during the event. Learn more about viSer SmartViser was proud to join over 109,000 industry leaders at Mobile World Congress 2025 in Barcelona , where AI, 5G, and non-terrestrial connectivity took center stage. We launched Viser Temp.o and Viser Mate.o for automated network monitoring, and expanded Viser Neo+ with advanced analytics and mission-critical KPI support. Our demos included speech quality testing (VoNR, VoLTE, OTT), energy labelling compliance, and real-device QoE assessments—showcasing our commitment to smarter, more reliable telecom testing. MWC25 confirmed AI’s transformative role in telecom, and we’re excited to drive that change. Missed us? Let’s connect for a demo. Learn the key insights SmartViser, together with its partner Anritsu, was excited to participate and exhibit at the Tour de France des Ports — a unique event dedicated to demonstrating real-world use cases of 5G Private Networks. 📍 The second stop took place on February 10 & 11 at the Palais du Commerce et de la Mer in Toulon. This initiative highlighted the transformative benefits of 5G Private Networks. From SmartViser’s side, cutting-edge innovations for service assurance were showcased using real devices. With the growing importance of private mobile networks, businesses needed the right management, diagnosis, and analysis solutions to: Ensure compliance with critical KPIs Provide business units with clear visibility into service levels Together, Anritsu Service Assurance and SmartViser demonstrated a solution that was: ✔ Independent of the underlying technologies ✔ Highly customizable ✔ Open and adaptable ✔ Providing true end-to-end visibility — from network infrastructure to user experience monitoring The solution was demonstrated live on the infrastructure deployed by Invenio Techs, supporting the various port use cases highlighted during the event. Learn more about viSer SmartViser attended GITEX GLOBAL 2025 in Dubai from 13–17 October at the Dubai World Trade Centre. Our Regional Sales Manager, Constantinos Panayiotou, was on-site meeting partners and visitors. We showcased how SmartViser’s viSer test automation and monitoring platform supports: 🟢 Mobile Network Operators 🟢 Smartphone manufacturers 🟢 Mission-critical and private networks 🟢 Automotive industries With SmartViser test automation, organisations can: ✅ Speed up device and network validation from lab to field ✅ Automate regression and certification at scale ✅ Continuously monitor QoE/QoS for stronger service assurance ✅ Orchestrate remote testing anytime, anywhere Learn more about viSer SmartViser was proud to exhibit at TCCA Critical Communications World 2025 and to take part in the GCF/TCCA Workshop on June 20, reinforcing our commitment to mission-critical communications standards. At CCW, we showcased solutions to boost the performance and reliability of Business and Mission Critical (MCX) networks, with real-world use cases for MCX PTT, data, video, and call services. Our highlights: ✅ Active Testing – Pre-launch troubleshooting and validation to ensure readiness. ✅ Network Monitoring – Continuous service tracking for stability, coverage, and real-time performance. We’re proud to support the future of critical communications with smarter, more reliable testing. Missed us at CCW? Let’s connect Learn the key insights Want help or have a question? Get in touch OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more

Get SmartViser’s Voice Quality Benchmark Report: MOS results for Top 5 smartphones on 3G, VoLTE, VoWiFi, Teams, WhatsApp & Viber. Audio MOS Voice Quality Benchmark Report Voice Experience Evaluation on 5 flagship devices and 6 different call types. Unveiling Our Latest Voice Quality Test Results We are excited to share our comprehensive voice quality testing results across five of the latest smartphones and six different call types. Our rigorous testing aimed to determine which devices provide the best voice clarity and overall user experience across various communication platforms and network technologies. Get The Latest Voice Quality Benchmark Report First name Last name Email Submit Click here to download Learn more about SmartViser's Audio MOS/ Speech Quality Solution Learn More Arrange a meeting Arrange a free trial OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Check the Video Overview of viSer MOS Testing set up and analytics. Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Mobile Network Operators are optimising mobile test automation to improve and achieve new testing capabilities. Success stories for MNO We work with operators, MVNOs, smartphone manufacturers, regulators, governments and mission-criticial organisations worldwide to collaborate globally. Success stories overview We collaborate globally with various entities to enhance service quality, reduce costs, and deliver superior performance for end users. QoE optimisation MNO makes significant improvements in QoE monitoring and optimisation. Learn more Device acceptance 75% reduction in testing time was achieved with the successful introduction of test automated device assessments. Learn more Mobility/Field testing Ensure employee safety and time optimisation by performing fully automated mobility testing. Learn more Network monitoring Ensure network QoE and QoS with a light solution using popular end-user devices. Learn more Multi SIM testing Optimise test automation with 40 different SIM cards test setups. Learn more They trust us QoE monitoring and optimisation MNO makes significant improvements in QoE monitoring and optimisation EU Operator "We have used viSer to complement existing solutions as it gave us a different view of the customer experince. Its now part of our main setup." The challenge Difficulty in measuring real-life and LIVE network performance. Current measurements with simulators do not reflect the actual user experience. The existing solution was locked to specific hardware and was too costly and time-consuming to expand the scope of testing and add new KPIs. The solution viSer was selected with an Audio MOS add-on package and the following KPIs were measured: Call performance (2G, 3G, VoLTE, VoWiFi) including WhatsApp Voice quality (2G, 3G, VoLTE, VoWiFi) including WhatsApp Data performance (2G, 3G, 4G) VoLTE, VoWifi Web browsing fluidity Network benchmark. Able to compare with competitors MNVOs & MNOs. Field testing in high-speed trains and specific drive routes to understand. The results Improved network performance was achieved with the device-agnostic approach, especially in areas where the competition was offering a better standard and supply of service. Better management of the VoLTE and VoWiFi rollout with an automated assessment of POLQA audio scores, without user input. Conduction of a study to measure the impact of call quality on delivered customer service quality. Significant cost reduction by maximisation of test simulators and existing complex hardware setup efficiency, with comprehensive reports. Easy to use and 24/7 scalable solution. No additional equipment and no footprint on the existing test environment. Talk to an expert Success stories overview Arrange a free trial Device acceptance 75% reduction in testing time was achieved with the successful introduction of test automated device assessments EU Operator "All the elements we needed to automate our tests were successfully brought together with SmartViser, the support and the test solution. We have doubled our testing load and halved the testing time. We have both won on both sides!" The challenge Company restructuring resulting in reduced manpower. Increased workload with the introduction of new technology like VoLTE/VoWiFi. Ensuring repeatability and consistency of the testing. The solution Integrate test plans in viSer to test all key use cases like: Call performance & voice quality. Data performance / Bearer testing. Battery life measurement. VoLTE & VoWiFi . Audio MOS on any device. The results Increased test efficiency. Increased number of devices being tested. Achieved a reduction of time by 75%. Achieved ROI 40%. Talk to an Expert Success Stories Overview Arrange a Free Trial Mobility/Field testing Ensured employee safety and time optimisation by performing mobility testing fully automated. EU Operator "Thanks to viSer we were able to continue testing uninterrupted. Enhanced testers motivation and reduced the time they spent on the road performing mobility testing." The challenge Covid-19 social distancing restrictions mean no more than one person in a car while testing. General safety when one person had to carry out field testing while driving. The solution Integrate viSer to test all key use cases like: Call performance, Voice quality, Data performance, Handovers. Create test scripts with the required conditions to ensure testing is specific (Cell ID, RAT, IMS Reg Status etc.). The results Increased employee safety. Reduced test time. Adhered to guidelines regarding social distancing. Part of business continuity and process improvement. Talk to an expert Success stories overview Arrange a free trial Network monitoring Ensure network QoE and QoS with a light solution using popular end user devices. EU Operator "Thanks to viSer we were able to continue monitoring our network especially on the new technology like 5G which was not covered by the existing solution." The challenge Complex setup of network monitoring in place that does not allow update of test cases, especially with the introduction of new 5G Technology. Costly update of existing solution. Looking to test with the most popular devices in the market or what their end-users are using when one person had to carry out field testing while driving. The solution Integrate viSer to test calls, messages, data transfer, browsing performance. Alerts are generated by viSer to an email address when a test case fails twice. Commercial end-user devices used. The results Easy to update test scenarios. Already using viSer so the cost of the setup was 1/10 of the existing system upgrade. Portable to use in any location needed to monitor performance. Talk to an expert Success stories overview Arrange a free trial Multi SIM testing Optimise test automation with 40 different SIM cards test set ups. EU Operator "We are very pleased with the set up, we saved over 90% if time managing the testing and we only need 4 devices to test 40 different SIM set ups." The challenge Complex setup testing manually 40 different SIM cards with 40 devices to check that all provisions work correctly. Frequent mistakes in managing all devices. Open market testing and time spent to insert SIMs. The solution Use the Smartboard device that can support 10 different SIM cards connected to one device with a flex cable. Python controlled. Use viSer to automate testing on each SIM card. The results Easy to update test scenarios. Already using viSer so the cost of the setup was 1/10 of the existing system upgrade. Fully automated reducing the need for technical staff to monitor and test. Only 4 devices are required reducing cost and risk of devices failure. Time savings of 90%. Talk to an expert Success stories overview Arrange a free trial Want help or have a question? Get in touch

Overground or underground testing utilising test automation for the best connectivity assessment on-site and remotely controlled. Mining, oil & gas Constant, reliable communication and connectivity for crucial operations and safety Overview At SmartViser we offer an array of solutions that help meet the challenges of oil and gas companies where they need overground and underground assessment at all times with flexibility for onsite testing and also remotely controlled. Reliable communication and connectivity is of paramount importance for operations and safety. Challenges to overcome include 5G or LTE connectivity coverage assessment. Limited resources with telecoms expertise. Mobility restrictions in performing testing onsite 24/7. Continuous network assessment and alarms when quality drops. Identify coverage and reachability including weak areas. Measure service quality at any time. Perform network health checks. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any key user action like calls and data. 24/7 operation with no supervision required. 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Ensure super efficiency network assessment campaigns reducing costs and time utilising innovative test automation products Telecom regulators Ensure super efficiency network assessment campaigns reducing costs and time using innovative test automation products. Overview At SmartViser we offer an array of testing automated products and services that help meet the challenges of telecoms regulators across the world. From network assessments and benchmarks to device checks. Challenges to overcome include Fast and effective network assessments in any location including driving routes. Unravel ITU standardized Audio MOS performance using an objective and repeatable process removing subjectivity. Compare network coverage and accessibility including areas with weak signal. Simplify the network quality and performance benchmarking amongst the MNOs. Perform periodic mobile network audits with clear reproducible insights. Allow mobile network evaluations by following the recommendations by ETSI TR 103 559 and ITU-T E.806. Arrange a demo How we solve them We provide full test automation products and solutions. 01 Device agnostic, commercial and development devices. Any device, any chipset, iOS/Android. 02 Comprehensive. Any user action like calls, SMS, MMS, web browsing, video, gaming, data etc. Covering a wide scope of ETSI TR 103 559 and ITU-T E.806 recommendations. 03 Real-time data analytics with tailor-made dashboards and results plotted in maps. Over 100 KPIs support for device and network. 04 Standalone with no additional equipment required for set up. 05 Scalable with remote control operation. From test to results automatically available in the analytics dashboard without any user action. OUR RESOURCES 6G Blog Learn about the benefits and challenges of 6G. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

SmartViser Field Testing delivers expert-run testing globally, ensuring quality, coverage and reliable validation of products and networks. Field Trials / Live Network Testing The expert team provides top-quality, value-driven testing services, capable of testing and validating products and networks anywhere. Expert-led, high-quality testing services at our state-of-the-art lab At SmartViser, we specialize in comprehensive field testing and live network assessments, supporting telecoms worldwide. With an extensive network of skilled local testing teams in all countries in Europe, several locations in the USA, South America, the Middle East, and Africa. All teams are equipped with local Mobile Network Operator (MNO) SIMs and selected Mobile Virtual Network Operators (MVNOs), SmartViser ensures seamless and accurate real-world testing experiences. From 5G evaluations to high-speed rail connectivity, we provide a robust suite of services designed to meet the evolving demands of modern networks and devices. Why Choose SmartViser for Field Testing? Our extensive field testing capabilities bring unmatched depth and local expertise to your live network testing needs. Our teams are ready to perform real-time assessments, leveraging years of industry experience to deliver precise insights and actionable data. Local test teams are empowered with the test automation solution viSer to capture all the key data on device performance and network information. We have extensive experience supporting Operator Device Approval, Issue investigation, open market testing, and any other required testing. Our Field Testing Services Include: Functional Testing Functional tests on all network-supported features, providing assurance on reliability and performance across supported applications and services. Performance Testing Performance benchmarking to assess speed, stability, and service quality, offering deep insights into areas for improvement. Regression Testing Continuous testing of system updates to validate new features and ensure stability post-upgrade. Troubleshooting Rapid identification and resolution of network and device issues, improving quality and user satisfaction. Emergency Calls Ensure devices are tested in all countries that are sold and all the emergency calls numbers work as expected. Rich database of over 100 test cases. SIMs Assure SIM card testing including eSim to ensure all profiles, PIN handling and SIM toolkits work as intended. Mobile Payments Evaluation of mobile payment solutions to ensure secure, smooth transactions across networks and devices. 5G Network Assessment Comprehensive evaluations of 5G networks, assessing performance, coverage, and user experience in various environments. Mobility & Drive Testing Advanced drive testing services along operator-defined routes to measure and optimize mobility performance, including handover success and stability. Device Validation & Interoperability Testing devices on multiple network types and providers, ensuring they meet interoperability standards and function optimally across regions. High-Speed Train Assessment Testing mobile network performance for passengers on high-speed trains, focusing on connectivity, stability, and quality at high velocities. Ensure devices handle handovers on high stress environment. Bluetooth Functionality & Interoperability Bluetooth functionality and interoperability including pairing, file exchanges, carkit and interactions. Carrier Customization & Certification Verification of critical emergency call functions, eSIM compatibility, and compliance with carrier requirements to meet regulatory standards. IMS Testing (VoLTE, VoWifi, ViLTE, RCS) Complete IMS service validation, ensuring VoLTE, VoWiFi, ViLTE, and RCS performance across various network conditions. Modules & Chipset Validation Thorough testing for modules and chipsets, verifying compatibility and performance under live network conditions. Talk to an expert Let SmartViser help you to manage your testing capability, providing you with flexible, scalable continuous testing, that is easy to use and high quality, so you can increase your focus on delivering the best user experience possible. The key benefits In-house technical expertise with the global market knowledge Local test teams support with network and device expertise Cost-effective thanks to cutting edge automation Close relationship working with key industry telecoms players Talk to an expert View all services Arrange a free trial Discover our test services Test as a Service The expert team provide top-quality, value-driven testing services, capable of testing and validating products and networks anywhere. Field Trials From 5G evaluations to high-speed rail connectivity, we provide a robust suite of services designed to meet the evolving demands of modern networks and devices. SFR Test House SFR-Altice Test Group is accredited to operate SFR device acceptance testing for new devices or MR. OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

Continuously observe and verify network health using active probing on smartphone devices. viSer Mateo Passive Monitoring & Active Probing for Continuous Network Assurance What is Passive Monitoring Probing and viSer Mateo? Passive monitoring is a monitoring approach that relies on observing and analyzing data naturally produced by a system, such as logs, metrics, network traffic, or event traces, without injecting synthetic transactions. Unlike active monitoring (which generates artificial requests), passive monitoring works by collecting and analyzing real user activity and system outputs to detect performance issues, errors, or abnormal behaviors. viSer Mateo installed on end-user devices acts a network monitoring agent and regularly collects environment information and sends it to a monitor solution. By collecting data produced during normal usage, viSer Mateo provides accurate, unbiased, and long-term visibility into how networks and services perform in real-world conditions. Product overview What Does viSer Mateo Do? viSer Mateo continuously and passively collects information from end-user devices to: Observe real user experience Analyse network behaviour under real conditions Identify long-term trends and gradual degradations Detect anomalies that only appear during real usage Complement active probing and test automation strategies Because no synthetic traffic is generated, results represent true network and service behaviour. viSer Mateo is installed on end-user devices The agent runs silently in the background It passively collects data generated during normal usage Information is securely sent to the monitoring platform Data is analysed to provide insight into real network performance and user experience No test execution or user interaction is required. Talk to an expert Learn more Arrange a free trial What viSer Mateo Collects viSer Mateo passively gathers a rich set of contextual information, including: Network Environment Data Network availability and connectivity state Network technology in use Coverage Performance Indicators Service responsiveness indicators Connectivity stability Degradation patterns over time This information allows performance issues to be analysed in the exact context in which users experience them. Full coverage of user actions Data performance Ping Network connectivity performance Latency and speed test Network Scanning Why Passive Monitoring Matters No Artificial Network Load viSer Mateo does not inject traffic, ensuring: Zero impact on network resources No distortion of performance metrics True User Experience Representation Because data is collected during real usage: Results reflect actual user behavior Insights are unbiased and realistic Subtle issues that active tests may miss can be detected Long-Term Trend Analysis Passive monitoring enables: Observation of performance evolution over weeks or months Detection of slow degradations Validation of long-term network stability Anomaly & Degradation Detection By analysing real usage data, viSer Mateo can highlight: Unexpected behaviour patterns Service inconsistencies Performance deviations linked to real conditions Key Use Cases Together, they provide a complete service assurance strategy. Continuous Live Network Monitoring Always-on visibility into live networks Ideal for production environments No impact on users or services User Experience Analysis Understand how users experience services in real conditions Identify performance gaps not visible in synthetic tests Support customer experience improvement initiatives Complementing Active Probing Combine viSer Mateo with active monitoring for full coverage Active probing verifies services proactively Passive monitoring confirms real user impact Talk to an expert Learn more Arrange a free trial Who viSer Mateo Is For viSer Mateo is used by: Mobile Network Operators (MNOs & MVNOs) Private and enterprise network operators Mission-critical and public safety organisations Network operations and service assurance teams Organisations focused on user experience quality OUR RESOURCES Network Monitoring Discover our leaflet on network monitoring. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Watch the SmartViser Overview and Viser Neo Demo Discover how SmartViser is redefining mobile-device and network testing in our short video. From our company’s mission overview to a technical demo of Viser Neo running real-world test scenarios, and a quick tour of the Studio Analytics dashboard that turns raw KPIs into actionable insight. First Name Last Name Business Email* Company Country I agree to receive email communications from SmartViser, and I understand I can manage my preferences or opt out at any time. View Video Want help or have a question? Get in touch

SmartViser is committed to protecting your personal data and ensuring your privacy whenever you visit or use our services. Mentions Légales 1- Informations légales Conformément aux dispositions des articles 6-III et 19 de la loi pour la Confiance dans l’Économie Numérique LCEN (21/06/2004), nous vous informons que ce site est la propriété de la société SMARTVISER. La société SMARTVISER est immatriculée au Registre du Commerce et des Sociétés de Rennes. Numéro de SIRET 80461280200020 Numéro TVA intracommunautaire : FR14 804 612 802 Adresse de courrier électronique : contact@smartviser.com Directeur de la publication : Gilles Ricordel Contact : 02 99 31 42 08 2- Droits d’auteurs Le contenu, les images, illustrations, photos, slogans, bases de données, ainsi que toutes les œuvres intégrées dans le site sont la propriété de SMARTVISER ou de tiers ayant autorisé SMARTVISER à les utiliser. Toute représentation totale ou partielle de ce site, de ses marques, ou de ses logos par quelque société que ce soit, sans l’autorisation expresse de l’exploitant du site, est interdite et constituerait une contrefaçon sanctionnée par les articles L.335-2 et suivants et L713-2 du Code de la propriété intellectuelle. 3- Données personnelles Conformément au Règlement Général sur la Protection des Données du 26 avril 2016, les données personnelles collectées à partir du formulaire de contact et de l’adresse contact@smartviser.com ne sont transmises qu’aux personnes internes habilitées à traiter ces données. Vous disposez d’un droit d’accès, de portabilité, de rectification et de suppression des données vous concernant. Pour bénéficier de vos droits, vous pouvez contacter SMARTVISER via le formulaire de contact ou envoyer un mail à contact@smartviser.com . Vous pouvez également écrire à l’adresse : SMARTVISER, 1137A Avenue des champs blancs - 35510 Cesson Sevigne - France. 4- Responsabilités SMARTVISER décline toute responsabilité quant au contenu des sites proposés en liens et ce, quel que soit le type de lien établi à partir d’un site Internet extérieur, vers celui de SMARTVISER qui se réserve le droit de s’opposer à son établissement.

This document explains how we collect, use, disclose and safeguard your information. PRIVACY POLICY This privacy notice provides you with details of how we at Smartviser collect and process your personal data through your use of our website www.smartviser.com . As the data controller Smartviser, we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). Contact Details Full name of legal entity: SmartViser Email address: contact@smartviser Postal address: Head Quarters, 12 B Rue du Patis Tatelin, Rennes, 35700, France What type of information do you collect? SmartViser receives, collects and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. How do you collect information? When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only. Why do you collect such personal information? We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services To provide our Users with ongoing customer assistance and technical support To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services To comply with any applicable laws and regulations How do you store, use, share and disclose your site visitors' personal information? Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. How do you communicate with your site visitors? We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail. How do you use cookies and other tracking tools? You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. For further information, please see our Cookie Policy. For further information, we recommend All About Cookies , this will enable us to see what cookies are used and how to manage them properly. How can your site visitors withdraw their consent? If you don’t want us to process your data anymore, please contact us at contact@smartviser.com or send us a mail to: 12 B Rue du Patis Tatelin, Rennes, 35700, France. See our Cookie Policy See our Mobile Application Privacy Policy

Expand testing scope & simplify setup with SmartViser’s hardware add-ons, the perfect companion to the viSer Test Automation Suite. Hardware add-on products to viSer The hardware add-on products complement viSer allowing you to easily set up your test environment while increasing the testing scope capabilities. SmartAudio Box (SAB) Simplified Audio MOS setup. Plays and injects reference audio sample (POLQA). Records audio. Built-in handsfree bluetooth. USB mass storage. Supports audio MOS on any device. Support cellular and OTT calls. View SAB Datasheet SmartBoard Device Interface with 10 SIM card slots. An easy setup where multiple networks need to be tested on the same smartphone without manual operation to swap SIM Cards. The API is already integrated with viSer. No programming or additional set-up is required. View SmartBoard Datasheet SmartHotSpot Dedicated SmartHotSpot to ease and simplify the set-up for the EU Energy labelling testing of smartphones and tablets. Also, with the ability to embed all the contents required for the official testing as per the EU requirements. View SmartHotSpot Datasheet SmartShield The SmartShield is a custom shield box perfectly designed and crafted to meet the EU Energy Label requirements and other types of testing where a radiated environment is required. View SmartShield Datasheet View More Images Talk to an expert View all products Arrange a free trial Discover our full suite of software and hardware products viSer Neo viSer Neo is a powerful, scalable and fully automated Virtual User Bot. It can be installed on Android and iOS devices. Viser Web Services (VWS) VWS provides access to Analytics Studio. An interactive dashboard with real time analytics and test results. OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Want help or have a question? Get in touch

viSer is a virtual, automated test solution for smartphones & mobile networks to monitor, benchmark and measure QoE and QoS. viSer Neo Active Test Automation Solution for devices and networks What is Active Testing and viSer Neo? Active testing is a software testing approach in which the tester directly executes the system or application under test, interacting with it in order to identify defects, validate functionality, and verify expected behaviour viSerNeo increases testing teams (integration, validation, support, troubleshooting, drive test, CI/CD) capacities. Testing teams are designing & using test plans in order to assess features, performance, stability and viSerNeo allows to automate testing execution. Combined with Analytics Studio it offers a fastest way from test to analysis. viSer Neo can be integrated in the network design early phases from lab testing as we well field-testing including drive tests and regressions to when the network is deployed live for special issues investigations and network upgrades. It can also be used for Network Device Acceptance. viSer (=Virtual User), a device-agnostic mobile application, is a proven test automation solution to improve quality and increase productivity while reducing costs. Product overview Powerful standalone application. Available on iOS and Android. Converts any device into a probe offering a series of automated mobile services with an intelligent scheduler. Talk to an expert Learn what's new Arrange a free trial viSer capabilities TEST Devices Networks New technology New software MONITOR Network performance Network stability Device performance BENCHMARK Devices Networks Battery performance MVNOs vs MNOs TROUBLESHOOT Regression testing Device investigation Network investigation MEASURE Quality of Experience Quality of Service Audio/voice MOS quality Full coverage of user actions Battery life and performance Data performance Call performance and Voice Quality / MOS Web browsing Network connectivity performance Latency and speed test Video experience Gaming Powerful and intelligent analytics Data visualisation Visual representation of data making it easier to understand complex information at a glance. Visualisations like charts, graphs, maps, pie charts and many more. Drill down capabilities Granularity control, helping to view data at a high level or focusing on the deeper analysis of the most relevant information. Contextual understanding and root cause analysis. Customisable boards Create and customize boards to help for easier analysis of data. Ability to create different boards and share them with other team members. Benchmark and comparison Compare different reports to check for performance between different software versions, OS upgrades or competitors' performance. Benchmark devices performance, networks, MVNOs, Private Networks. Key benefits Adopted by key industry players Mobile network operators Device manufacturers Media Government and defence Mission critical organisations Private networks Easy to use and deploy Standalone, plug-and-play product No additional equipment is required Scalable Create your own scripts Same scripts can be used on several devices Proven ROI 1/10th of the cost compared with manual testing 24/7 Testing campaigns Unlimited usage No extra cost for device upgrades Device agnostic Commercial and engineering devices Reliable and secure Availabe on Android/iOS Supports future OS versions with no delays Discover our full suite of software and hardware products viSer Neo+ viSer Neo+ is a dedicated license providing modem (L1/L2/L3) access and information on the device. SynchroviSer Manage devices and network simulators/emulators with this PC orchestrator tool. Remote Control Manage your tests anywhere in the world with the Remote Control add-on. Talk to an expert Learn what's new Arrange a free trial OUR RESOURCES viSer Leaflet Discover viSer's main features in this leaflet. Know more Video Overview Want to see what viSer can do? Check the video! Watch the video Success Stories Discover our main success stories with Telecoms and other industries. Know more Latest News Want to meet us? Discover the events we are attending and exhibiting at. Know more Watch the SmartViser Overview and Viser Neo Demo Discover how SmartViser is redefining mobile-device and network testing in our short video. From our company’s mission overview to a technical demo of Viser Neo running real-world test scenarios, and a quick tour of the Studio Analytics dashboard that turns raw KPIs into actionable insight. First Name Last Name Business Email* Company Country I agree to receive email communications from SmartViser, and I understand I can manage my preferences or opt out at any time. View Video Want help or have a question? Get in touch