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Quality of Experience (QoE) 

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Achieve Device Testing Success by Enhancing Quality and Reducing both Costs and Time

SmartViser Test Automation

Test Automation ensures superior Quality of Service and Quality of Experience.
Smartphone held in hand emanating audio waves for QoE

Overview

As the smartphone industry continues to boom, manufacturers and Mobile Network Operators alike face several challenges in their quest for innovation, product differentiation, and cost-effectiveness without compromising quality, both QoE (Quality of Experience) and QoS (Quality of Service).

There is a lot of focus on Quality of Service but how about Quality of Experience. viSer Test Automation Solution allows to clearly measure and visualise all the key factors that influence User Experience for Smartphones, Mobile Network Operators (MNOs), MVNOs, Mission Critical Networks and Private Networks 

Key Factors that influence User Experience for Smartphones

Data Performance

2G, 3G,4G,5G

FTP/HTTP

Upload/Download

Static, Mobility

Gaming 

Frame per Seconds

Power Consumption

Temperature

Battery Consumption

Power consumption on key applications

2G, 3G, 4G, 5G, WiFI

Voice Quality

All RAT, VoLTE, VoWiFi

OTT (Viber Microsoft Teams, Skype...)

UL, DL,E2E

POLQA MOS

Web Browsing

2G. 3G, 4G, 5G

Web fluidity

Loading times

Static, Mobility

Connectivity

WiFi Performance

BT connection

Video Experience

2G, 3G, 4G, 5G

Buffering Time

Access Time

Static, Mobility

GPS

GPS Time to Fix (TTF)

GPS Accuracy

Key Factors that Influence User Experience for Networks

Data Performance

2G, 3G,4G,5G

FTP/HTTP

Upload/Download

Static, Mobility

Video Experience

2G, 3G, 4G, 5G

Buffering Time

Access Time

Static, Mobility

Battery Consumption

Network Impact

2G, 3G, 4G, 5G, WiFI

Voice Quality

All RAT, VoLTE, VoWiFi

OTT (Viber MT,  Skype...)

Push To Talk PTT

UL, DL,E2E

POLQA MOS

Web Browsing

2G. 3G, 4G, 5G

Web fluidity

Loading times

Static, Mobility

Coverage and Reachability

Coverage of 2G, 3G, 4G, 5G

White Areas

RAT

Data Bearer Split

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