In 2014, Gilles Ricordel and Xavier Frere embarked on a journey to revolutionize test automation. What started as an ambitious vision quickly grew into a thriving company that has played a pivotal role in the global telecommunications landscape. Today, as we celebrate SmartViser’s 10th anniversary, we reflect on the incredible milestones achieved along the way, and the innovations that continue to shape the future of our industry.   2014-2015: The Beginning of a Vision Founded in 2014, SmartViser was born out of a desire to simplify the complex world of mobile network and device testing. By 2015, just a year later, we secured a partnership with a Tier 1 operator in France—a key stepping stone that set the stage for future success. This early win laid the foundation for our growth and established us as a trusted player in the field.   2016: Early Success and Expansion By 2016, SmartViser extended its reach, partnering with operators not only in France but also in Finland. We broadened our client base by partnering with another operator in France and establishing our presence in Finland. Our flagship product, viSer test automation , continued to evolve, adding new features to support a variety of user actions such as calls, messaging, and data throughput.   2017: Entering New Markets and Expanding Product Offerings 2017 was a pivotal year as we extended our business to smartphone manufacturers and media reviewers like GSMArena . This partnership enabled GSMArena to adopt viSer test automation in their smartphone battery reviews, enhancing the depth and accuracy of their analysis. That same year, we diversified our product lineup, launching smart companions like SmartBoard and SmartHub, pushing the boundaries of automation capabilities. 2018: Global Reach and Joining Forces with the Global Certification Forum In 2018, SmartViser achieved yet another important milestone by becoming a member of the Global Certification Forum (GCF) . This membership signified our growing influence in the certification and compliance space, enabling us to expand our expertise and build deeper relationships with global stakeholders. SmartViser solidified its position as a leader in mobile testing and device validation by expanding our services to several smartphone manufacturers, including Fairphone . It was also the year that we have joined EIT Digital to accelerate our business development initiatives. For the first time, we exhibited at Mobile World Congress America , setting the stage for our expansion into the North American market.   2019: A Global Expansion 2019 was a monumental year as SmartViser entered the Japanese market through a partnership with a mobile network operator. The same year, we earned accreditation as the official test house for the SFR Altice Group, solidifying our position as a key player in the European telecom industry. We launched two groundbreaking innovations: the Voice Quality MOS s olution and remote control capabilities, enhancing the versatility of viSer test automation.   2020: Supporting Our Partners in a Global Crisis When the COVID-19 pandemic hit in 2020, SmartViser stepped up to support operators and customers during unprecedented times. Our viSer test automation platform became a critical tool, allowing operators to perform remote testing and maintain essential services with minimal human intervention. The ability to conduct tests remotely and perform mobility testing under strict lockdown conditions underscored the value of SmartViser Field Testing, which was deployed across multiple EU countries.   2021: New Market Segments and Strategic Collaborations In 2021, we entered new markets like private networks and began a strategic collaboration with the EU on the Energy Labelling testing methodology for smartphones and tablets. This led to the release of the first beta version of viSer EEI , a tool designed for energy efficiency testing, launched for manufacturers and Market Surveillance authorities.   2022: Entering the iOS Market and Expanding to Africa 2022 was another year of expansion, with the launch of viSer iOS and the introduction of our products in the Middle East and Africa. In 2022, we expanded into Africa, exhibiting at AfricaCom and MWC Africa , and starting trials with regulators and Mobile Network Operators in the region. This year also marked our membership in EUWENA as part of our strategy to expand our footprint in private networks.   2023: Leading Innovation in Energy Labelling and QoS Research By 2023, SmartViser had become a key player in the development of the E nergy Labelling Regulation , with the first pilot application launched for smartphone manufacturers and market surveillance authorities. The first commercial EEI project followed the pilot and was quickly deployed by several Test Labs and smartphone manufacturers. That same year, our collaboration with Tokyo University showcased the power of viSer in monitoring Quality of Service (QoS) under real-world 5G network conditions—a major breakthrough in remote collaboration and working environments.   2024: Breaking New Ground in Mission Critical Networks and Audio Testing This year marks the start of another exciting chapter. We began working with a Mission Critical Network in France , where viSer test automation fully supports key performance indicators for Push to Talk (PTT) like Access Time and M2E Latency. Additionally, our viSer Audio MOS solution has been enhanced with new smart audio hardware, providing versatile testing options for OTT services and cellular calls across multiple generations of mobile technology.   SmartViser has also taken its product offerings to new heights with the introduction of viSer+, the first of our solutions to offer layer three (L3) network information for testing, analysis, and troubleshooting. In line with our commitment to innovation, we kicked off new proof-of-concept projects with viSer Tempo and viSer Mateo, focusing on network monitoring and service assurance. Furthermore, we expanded our strategic partnerships with industry leaders like Anritsu , Rohde & Schwarz , and Keysight , ensuring that we remain at the forefront of innovation.   Message from Our CEO Gilles Ricordel A Heartfelt Thank You As we celebrate our 10th anniversary, we take a moment to reflect on the hard work, creativity, and dedication of every member of the SmartViser family, Gilles Ricordel highlighted "These achievements are a testament of the determination of each member of  SmartViser. As we celebrate these milestones, let's also recognize that our journey is ongoing, and together, we will continue to reach new heights in the coming years." Our journey over the past decade has been driven by the support and trust of our customers, partners, and friends worldwide. As we look to the future, we are excited to continue delivering innovative solutions and expanding our global reach. Here’s to the next 10 years of innovation, success, collaboration, and growth!   Thank you for being part of our journey. Get the latest news from SmartViser. Make sure to subscribe  to our LinkedIn newsletter and follow us on LinkedIn.

Press Release Date: 6th August 2018 For the first time, SmartViser will be exhibiting at the Mobile World Congress Americas to showcase its innovative technology. SmartViser has been well established in France and Europe, and the innovative automation testing solutions have been already implemented by several manufacturers, network operators, MVNOs, retailers and media experts such as Orange, SFR, Elisa, Sony, Wiko, Tesla, Fairphone, GSMArena, FrAndroid.… Gilles Ricordel, SmartViser’s CEO and supported by a team of international business developers, will demonstrate daily at the booth the benefits of viSer automation test solutions, with relevant use cases inspired by day-to-day scenarios and complex challenges. Gilles Ricordel explains: “The United States is one of the countries with the highest smartphone penetration rates worldwide. In 2017, 68.4% of the population use a smartphone*. We know North America is a very attractive market for our activity but also very challenging. This is why the Mobile World Congress is a great opportunity for us to meet key stakeholders and understand their needs and challenges." Three main innovations will be demonstrated with live demos: SmartBench network interoperability solution Test simultaneously with one mobile, 10 networks related features, (Calls, Data, Messaging ….) Audio MOS To ensure voice call quality, including VoLTE and VoWiFi performance App viSer Network To test in real-world live network and connectivity conditions and to assess key mobile services SmartViser’s team will be available for meetings and discussions Hall South – Stand 2556 About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: info@smartviser.com

Press Release Date: 1st October 2018 SmartViser Operates Assessment Tests This is now official since October 1st, 2018 Rennes City Underground is 4G enabled. SmartViser was proudly designed to operate the assessment tests in order to check the network coverage quality of the 4 historical French Mobile Network Operators. 4G Coverage Test is Passed SmartViser observed that the 4G Network coverage has been significantly improved and measured a mean signal reception score of 90% over the city underground network. Rennes Metropole District had announced a clear improvement of the 4G signal reception level and SmartViser confirms that the promise has been held with the supply of a continuous network service quality level. If we take a further look at the results network operator by the network operator, we can notice that there is no major difference, and this strengthens the choice as TDF as a skilled contractor on this project. It's important to mention that for the remaining 10%, the journey is fully 3G covered and SmartViser has observed no more coverage holes. Web Browsing At the same time, SmartViser test experts have checked the network coverage efficiency as we know that connectivity quality in a mobility context is key. This was achieved by measuring the number of web pages loaded in a 10 second maximum latency time (same operation as usually processed by ARCEP French regulator). Within this frame, despite the same network conditions, SmartViser has reported differences between the four Operators. The indicators show that the best result conditions are held by one of them with a connectivity score of 55%. The differences are due to the core network management which may vary from one network operator to another. It is important to say that all tests were synchronised from several similar smartphone devices operating on each operator network. SmartViser Gilles Ricordel, CEO of Smartviser confirms that the company is a recognised expert in User eXperience measurement over mobile networks with customers in many different countries. He added that similar testing had already been operated by his teams for the LGV High-Speed Train launch in France (up to 320 km/h). About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com French Version available here : Press Contact: info@smartviser.com

Press Release Date: 23rd February 2019 SmartViser has developed an end to end solution that enables Mobile Network Operators and Device Manufacturers. This solution is designed to consistently test and measure Voice Quality when dealing with new device acceptance and network optimisation. As t echnology is leading us toward full IP Networks, the most impacted function appears to be the voice quality. As a direct consequence, Mobile Network operators must face complexity in testing VoIP (VoLTE, VoWiFi) in a high number of cross situations: cross RATS, cross operators, cross devices... By choosing SmartViser AUDIO MOS Solution, a French Mobile Network Operator has acquired the means to make sure that they will deliver the best Voice satisfaction to their consumers, as calling remains an essential functionality. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: info@smartviser.com

Press Release Date: 24th February 2019 SmartViser has developed a reference Day of Use (DoU) test tool which enables Smartphone Manufacturers to get a formal battery life assessment. We are proud that WIKO selected our solution just before sending their new devices to the Mobile World Congress show. Violetta Jovanovic, Global Marketing & Communication Director explains: “In order to constantly improve the brand’s smartphones autonomy and provide the consumer with third-party certification, Wiko reinforces its partnership with SmartViser, the recognised professional in Mobile Testing Automation. The third-party expert will be testing Wiko smartphones by simulating a real consumer usage, in real network conditions, in order to optimize and grade their performance based on an average user profile , ” explains This testing plan evaluation which includes daily real user-based operations such as calling, music and video streaming, app browsing etc. will continue to be run live on WIKO’s booth during the show. About Wiko: Wiko , the global mobile brand, (part of Tinno Mobile Technology Corp) was founded in 2011 in Marseille in the South of France. Today, it operates in over 30 countries around the world and has entered the TOP 4 smartphone brands in Western Europe. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: info@smartviser.com

Press Release Date: 24th February 2019 A formal assessment of Smartphone Battery Life could help Manufacturers access a niche market opportunity. SmartViser, the recognised expert in Mobile Testing Automation solutions, is proud to take the opportunity of the Mobile World Congress must-be-there show to unveil viSerBatt , its latest realisation. When the 4G technology came into the market, the performance of a battery phone was a touchstone that could not be overlooked as the 4G network consumes more battery in comparison to 3G and 2G. With the arrival of the 5G and considering today’s consumer extensive usage of the smartphone (streaming, gaming, app browsing, IoTs…), this still remains the case in 2019. The result on smartphones is an increasingly demanding battery life as we expect our smartphones to last a full day without having to look for a power supply. Actually, this high level of requirement could be a nice opportunity for smartphone manufacturers that choose to focus on a long-lasting battery life device offer. All this means that knowing and benchmarking a smartphone battery life is still -and maybe even more than ever with high demanding 5G applications- key for OEMs and ODMs. At SmartViser, we have developed viSerBatt to help our customers meet these challenges. We defined our application to be fully automated and to simply enable smartphone manufacturers to test battery life from an embedded customized test plan, according to user profiles and their usage (Gen Z, Millennials, Gen X, Boomers, Professionals). We also added a reference mean Day of Use (DoU) usage. We believe that to leverage OEMs and ODMs growth by bringing them a top reliable view on battery life in a simple and automated way might turn a cost-effective test application like viSerBatt into a fundamental tool. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. Press Contact: info@smartviser.com

Press Release Date: 24th February 2019 viSer Remote Testing Functionality is now Available SmartViser, the recognised expert in Automated Mobile Device Testing solutions, announces that its flagship product viSer has new Remote Testing Functionality. Before launching a new smartphone or during the device updating phases, Manufacturers need to check the interoperability of their products on live network conditions. Currently, this is achieved in two ways: either Field Test Team is sent to test locally or Local Representatives are asked to perform the testing in real network conditions. Both options are very expensive and time-consuming as staff are not always available. With the new Remote Control feature of viSer, Manufacturers can activate any smartphone wherever it is in the world, launch the testing they need to be performed, control all the processing and get immediately reliable results. All of this can be operated simply, straight from the central test team desk and in a highly cost-effective way. About SmartViser SmartViser with long telecoms expertise and customer-centric innovation has developed the standalone test automation suite viSer that allows OEMs, ODMs, Mobile Operators, MVNOs, Regulators and any company offering Telecom Services to test, benchmark, monitor, troubleshoot or measure QoS/QoE on devices, connectivity, and mobile network technology. SmartViser launched its first ViserMark Label to measure battery life performance translating mAh into straightforward battery life scores. Thus, allowing smartphone manufacturers to improve their battery life performance offering superior quality of experience for their end-users. Headquartered in Rennes France and with an international presence, we are fully committed to supporting our customers and are proud to collaborate with key players in the industry. Our mission is to provide cutting edge innovation to help our customers succeed in today’s fast-evolving technologies and environments. You can find more information about SmartViser and its innovative software on the Web at www.smartviser.com and ViserMark at: https://www.visermark.com Press Contact: Debbie Bouffler: info@smartviser.com

Include Audio MOS testing to ensure superior QoS and QoE audio quality for your end users. The beginning of an end for 3G Networks Many mobile operators have taken the decision to switch off 3G in order to free up frequencies for 4G and 5G and some of them were already targeting to phase out 3G by the end of 2020. With all this talk on 5G and its new capabilities, it is easy to forget that many end users have not actually transitioned to 4G yet. This move by operators to phase out 3G and in some cases 2G networks will also encourage a move from the end-users towards VoLTE enabled devices to ensure optimum quality of voice calls as the alternative will be circuit switch fallback (CSFB) to 2G which will not provide acceptable voice quality. The consumers are more demanding and when they have to make voice calls, they expect stellar audio quality. It is not surprising that according to a consumer survey by Deloitte the number one reason in the US why end-users are leaving a mobile network is the voice quality. Voice quality remains an important factor for end-users and many media review companies and Mobile Network Operators are now heavily including it in their testing scope. A European Operator will now include Audio MOS as part of their device acceptance process emphasizing the importance of Audio MOS testing. VoLTE will be the foundation for 5G Voice Service Despite the maturity of the IMS framework, there is still lots of room for improvement. According to the data shared by Emanuel Kolta from GSMA intelligence in November 2020 only 30% of the mobile operators that have launched 4G have also deployed commercial VoLTE services. The rollout of 5G is also expected to boost the pace of VoLTE launches over the next five years. As 5G will no longer support circuit-switched fallback (CSFB) for voice, Mobile Network Operators will need to rely on VoLTE in order to provide voice services for their end-users . SmartViser's unique fully test automated offering for Audio MOS testing At SmartViser we have noticed the increased number of requests from our OEMs and MNOs customers alike to include voice quality Audio MOS in the list of KPIs currently supported by viser™ . Placing our customers at the heart of innovation our R&D has developed the first version of a fully automated Audio MOS scoring based on POLQA™ industry standard which was launched in 2019 with great feedback. viser™ test automation now includes Audio MOS measurement in the following states:​ Audio Uplink Audio Downlink End To End Scalable or Lab, Field testing and large-scale deployments​ The Mean Opinion Score, or MOS as it is now widely known, assesses the quality of voice of calls using a scale of 1-5 (5 being the highest quality) based on the scientific algorithm POLQA ™ . A score of 1 means that despite great effort, it is impossible to understand what is being said during the call (the call repeatedly cuts in and out). A score of 5 means the quality is excellent, with no effort required to understand what is being said. The MOS makes it possible to compare a variety of codecs and audio connections. The Audio Quality can be tested or monitored whatever the technology (2G-3G-4G-5G, VoIP: VoLTE - VoWifi, or mixed …). It offers great opportunities for OEMs/ODMs to fully test their device and ensure it decodes correctly and with the highest quality voice calls in any network infrastructure.​ Truly device agnostic that can be used in any device. viSer Audio MOS test automation allows Mobile Operators and smartphone manufacturers to test voice quality on any device Android or ios. Audio MOS can be used for: Voice Calls Skype Calls Viber Calls MS Teams Calls WhatsApp calls Google Meet Other OTT Do you want to know more? Contact us for a free trial of viSer Test Automation with Audio MOS? or message us to arrange a chat

Field Testing is one of the most critical aspect to ensure success when a new device is launched in the market or for Mobile Operators to assess their services in terms of Quality of Experience (QoE) and Quality of Services (QoS). In the recent months, many businesses have been under an enormous amount of pressure to continue operating as “usual” with the Covid-19 pandemic making headlines across the world. Many businesses have been strenuously revising their Business Continuity Plans (BCP) to ensure minimum impact in their operations and ensure staff safety. With the social distancing measures in places many governments have implemented rules and regulations meaning that Field Testing had to be performed by only one person in the car. This has put the tester in great danger who now has to drive and also test at the same time. Smartphone Device Manufacturers In order to launch a device in the market one part of the testing needs to be performed in live network conditions to ensure good software quality, performance, interoperability, robustness and stability. Field testing needs to be performed in a variety of network operators with cellular data switching between different RATs 2G, 3G, 4G, 5G (Inter handovers) and different cells within the same RAT (intra handovers). Weak area conditions and varying signal strength areas should also be considered during the planning of the testing. Field Testing requires careful planning and needs to include: Call Performance 2G, 3G, 4G, VoLTE/VoWiFi, 5G KPIs for CSFB and VoLTE services FTP uploads/downloads 2G, 3G, 4G, 5G HTTP uploads / downloads 2G, 3G, 4G, 5G Video Streaming 2G, 3G, 4G, 5G Messaging Battery Performance Drive routes need to be selected carefully and different modes of transport should also be considered to include both drive tests and high-speed train conditions. Mobile Network Operators For mobile network operators Field Testing is also of paramount importance. They can test devices as part of their device acceptance process but also assess the Quality of Experience and Quality of Service for their end users. As part of Field-testing MNOs do perform high load testing meaning several devices under test at the same time to stress certain aspects of the network including new services introduction like VoLTE, 5G etc. The other areas that are normal included are: Call Performance and Audio MOS, 2G, 3G, 4G, VoLTE/VoWiFi, 5G File Transfer Performance uploads/downloads 2G, 3G, 4G, 5G Streaming Performance 2G, 3G, 4G, 5G Messaging Coverage and Reachability Network Benchmark Network Impact on Battery Performance One way of ensuring efficient and optimised Field testing is implement test automation. viSer Test Automation will ensure all key activities are performed automatically and results are uploaded in the Viser Web Services Dashboard that can be reviewed and analysed. Advantages of using ViSer Test Automation: ✔ Stand Alone -Simple plug & play solution ✔ No jailbreak or rooted devices needed ✔ Real Time Results update and process ✔ Fully scalable, test with one device or 100+ ✔ Control Remotely ✔ Automatically start testing in specific conditions like RAT or Cell IDs removing the need for manual supervision or control ✔ Option for automatic audio MOS assessment using ✔ POLQA algorithm ✔ Automatically generated reports with results plotted on a Map. Below some examples of reports available from Viser Test Automation. Call Performance Web Loading Coverage and reachability Viser Test automation is deployed by several operators and manufacturers across the work like Orange, SFR, Three, MEO, Elisa, Rakuten Mobile, Samsung , TCL Alcatel, Huawe i and many others. ✔See our success stories at: https://www.smartviser.com/customer-success-stories 📲Contact us now for a demo and a free trial: https://www.smartviser.com/smartviser-trial

2020 has seen a rapid growth of 5G both in terms of devices and network operators enabling this technology in their network. According to GSA “By the end of the year (2020), 559 5G devices had been announced, of which almost 60% were understood to be commercially available” Equally on a report published by GCF (Global Certification Forum) there were over 100 5G devices and modules certified by September 2020. We are expecting to see a similar growth in 2021 as V erizon’s chairman and CEO, Hans Vestberg mentioned in his keynote speech at the opening of CES this year “We have leapfrogged five to seven years in terms of digital innovation.” But what this quick progress means for Operators and Mobile Manufacturers? The new surge of 5G devices meant that Mobile Operators had in some cases an increased workload of almost 50% as they had to allow time to test the robustness of the newly supported technology to ensure superior Quality of service and Experience for their end users. Some of the key areas that required additional testing were: · Network Accessibility & KPI’s · Data throughput Performance (Does the device utilises the full 5G capabilities) · Data usage: Streaming, Web, Iperf, File Transfer, OTT (skype, whatsapp…), mails · Voice calls & Audio MOS · Impact of 5G on Battery Performance · Drive Testing (2G, 3G, 4G, 5G) covering mobility procedures in idle & connected modes Fully Automated Viser Test Automation was able to help several teams in reducing time and costs and increasing quality on their products and services. Such as: • Device/ Terminals Acceptance teams • Core Network Testing Fully automate the testing in Call Performance, Voice Quality (POLQA), Messaging Performance, Call Interoperability, Data Performance and more. • Network Monitoring Teams. Ensure superior QoE and QoS by monitoring the active network using devices that end users use and not probes. Receive alerts when the service is not as expected. • New Technology Introduction. Check all the major new technology like 5G, VoLTE, VoWiFi before being launched in the market. • Troubleshoot. Can be used by any team investigate serious issues like Call Drops by certain manufacturers. Provide data and reports in order to identify and quantify the issue. • QoS & QoE measurement. • Benchmark and compare performance with key competitors and other networks. Continuous Network Monitoring Network KPIs: CS/PS RAT Distribution Data Bearer Signal Strength (Min, Max, Avg) Signal Quality (Min, Max, Avg) LAC Distribution (Anchor) Cell ID Distribution (Anchor) All results are available in ViserWeb Services. Below some examples of reports available from Viser Test Automation. Viser Test automation is deployed by several operators and manufacturers across the work like Orange, SFR, Telia, Three, MEO, Elisa, Rakuten Mobile, Samsung , TCL Alcatel, Huawe i and many others. See our success stories at: https://www.smartviser.com/customer-success-stories 📲Contact us now for a demo and a free trial: https://www.smartviser.com/smartviser-trial

The pandemic has profoundly disrupted economies and organisations across the globe with short term and long term impact. As of this writing over 115 Million cases have been reported worldwide. The introductions of the vaccines has brought a glimmer of hope but the return to pre - Covid life according to some experts is still a long way ahead. The pandemic though, has a massive impact on global economies affecting an array of industries including a wide and potential lasting effect on the smartphone market. Several articles in the news highlighted all the difficulties for the whole Telecoms industry delays in devices and technologies launches. According to Gartner " The COVID-19 pandemic continued to impact the global mobile phone industry, as worldwide sales of smartphones to end users totaled 295 million units, a decline of 20.4% in the second quarter of 2020" As the COVID-19 pandemic continues to evolve, it is very clear that there has never been a more pressing need for companies to rethink and reconfigure their businesses and continuity plans in order to respond to this impact. In terms of smartphone manufacturers and Mobile Operators there is an opportunity to master remote software testing in order to reduce risk and the negative impact in their business. Some of the lessons learned during the pandemic is than in order to overcome the new challenges businesses need to adapt and change. Smartphone manufacturers continue releasing new devices and technology in the market and they need to ensure the products are thoroughly tested and major issues are fixed before they are launched in the market. At the same time Mobile Network Operators releasing new technologies like 5G need to ensure testing is continued seamlessly and roaming testing is not impacted by travel restrictions and disruptions. Key Recommendations Create a change leadership and a culture that embraces change and a greater level of autonomy among the team. Invest in new business models and solutions Introduce test automation and utilise SaaS test platforms Optimise collaboration Create virtual teams channels with the use of technology and new service offerings Test where your customers are so you get unbiased results that are not artificial. Key Benefits Support Business Growth Reduce Costs as you no longer have to send teams to multiple locations Reduce time to market as you are longer burdened with logistics, constraints of travel and scheduling staff availability Reduce Risk with more confidence on the software releases and product launch Ensure Business Continuity OPTION 1 - Test Automation Empower your team with the Test Automation Solution viSer that can be controlled remotely. Grant your team the autonomy to determine the tests that needs to be perform and give them the opportunity to launch remotely test campaigns as and when needed. Test all key functions like VoLTE, VoWiFi, 5G, Data throughput, Audio MOS, Battery performance etc in live network or roaming conditions: International Roaming is a key area for Mobile Network Operators and has proven very challenging to test in the recent months. With viSer test automation there are two ways to test the Quality of Service (QoS), Quality of Experince (QoE) and accurate billing while while roaming abroad. 1) Devices with local SIM cards can be send anywhere in the world. Thanks to viSer test automation the recipients can run the testing once the device is recieved and the results will be uploaded automatically in real time 2) Have devices located in different countries for live active testing. Test campaigns can be launched remotely. Results are updated in real time. OPTION 2 - Remote Lab Send us your devices in one or multiple locations across Europe. You no longer need to arrange and schedule travel for your staff. Define your testing scope Define the project duration The Remote lab offers the opportunity to test new devices in all target markets and networks. You can verify before launch IMS services like VoLTE and VoWiFi, 5G, test emergency calls as well as investigating issues that were raised by Operators. Our team of expert Test Engineers will provide logs to help the speedy resolution of issues and the test automation viSer will ensure greater testing scope at shorter times. Remote lab subscription ideal for new devices launches as well as testing maintenance releases for already launched smartphones. Do you want to know more? Contact us for a free trial of viSer Test Automation or message us to arrange a chat Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world mainly in Testing and Compliance. Holding an MBA from Henley Business School brings a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation. Susie joined SmartViser in 2016, is part of the internal steering committee , responsible for developing and implementing the company's commercial strategy and encouraging a customer-centric culture. The main mission is to help organizations to create value by offering better quality products and services by improving operational efficiency and innovation.

This article was published in French in Phonandroid and this is the English version. Date: 15 December 2021 Smartphones will have to have to provide information about the energy efficiency of their batteries. We are used to seeing these labels on household appliances indicating the energy efficiency of the good we are about to buy. It will soon be the same for smartphones. This is the technology developed by the French Company Smart V iser , which has been selected to measure it. Credit: Marianne Krohn on Unsplash Smart V iser who is the first company to provide battery life scores for mobile phones batteries has been selected by the European Commission to ensure the energy labelling of smartphones and tablets. These devices will be ranked on a scale from A to E according to the score they receive. This new label will be introduced in 2022 and will become mandatory in 2023. It will enable us to see how well the software is optimised to utilise its battery capacity at best, a capacity that tends to increase year by year. Indeed, for several years, manufacturers have increased the batteries size to answer our intensive use. While in 2013 the average battery capacity for smartphones was around 3,400mAh, towards the end of 2020, the average battery size is now between 4,000mAh to 5,000mAh. It is likely, that soon the standard size battery reaches 6,000mAh . This trend seems to be fuelled by two main drivers, one being the consumers demanding better battery life and the other is technology advancements with breakthrough materials, like graphene which is expected to be a game-changer. A BIGGER BATTERY DOESN'T ALWAYS MEAN LONGER BATTERY LIFE Increasing the battery size is expected to make a difference in the battery life, but from what we have seen in the last 12 months in Viser Mark this is not necessarily always the case. Simply increasing the battery size without further optimisations will not result in optimum battery performance. In its lab, Smart V iser has tested devices with a 5,000mAh battery capacity that last between 3.5 days to very disappointing 1.5 days . The big performance gap has a lot to do with the effort each manufacturer had put in their R&D to search and implement better autonomy for their devices. Chips and operating systems also target to become more energy-efficient, but more effort needs to be made in improving the power management of the device than relying on a larger battery size that utilises more precious metals harming the environment. So, when you are looking for your next smartphone make sure you check the latest results from ViserMark SMARTVISER'S SOLUTION, A BENCHMARK IN ENERGY POWER EFFICIENCY Smart V iser the founder of the innovative test automation solution " viSer " is on a mission to highlight the autonomy of smartphone battery energy efficiency and works closely with smartphone manufacturers across the world to improve battery performance. Back in 2014, Smart V iser launched the innovative app " viSer" that helps Smartphone Manufacturers, Mobile Network Operators and Media to test, monitor, benchmark, troubleshoot and measure Quality of Experience in their devices and networks. Thanks to the unique technology the powerful engine of " viSer" makes it possible to test smartphones in the same way that an end user will use them, the reflection of true use. Thanks to this technology in 2020 the Viser Mark was born. It is the first industry label to provide accurate battery life scores and labels to help users make more informed choices when purchasing a new smartphone. Also, it helps smartphone manufacturers identify shortfalls in their battery performance and efficiency in order to improve their quality. LEARN MORE ABOUT VISERMARK LABELS ENERGY EFFICIENCY: IS MY SMARTPHONE POWER EFFICIENT? It simply means maximising the performance of a smartphone while reducing the amount of energy it consumes, with minimal impact on battery life. It is calculated using Battery Life and Battery Capacity. This is expressed in “Leaves" and reflects a rating between 1 being least and 5 being the most power-efficient. The most battery efficient smartphone will provide good battery life and reduce the number of times the battery will need to be charged which harms its longevity. Check the top 10 smartphones with the Best Battery Power Efficiency BATTERY PERFORMANCE: HOW DOES THIS SMARTPHONE COMPARE TO OTHERS? This performance score ranges from 0 to 100. It reflects the performance of a smartphone based on independent, repeatable and accurate tests. The calculation is made from the results of Lifespan, Energy Efficiency and Battery Charging. Check the top 10 smartphones with the Best Battery Performance BATTERY LIFE: WHAT IS THE BATTERY LIFE OF THIS MOBILE? This is expressed in "Days-of-Use" and reflects the time in days that a smartphone can be used from a full charge. The Viser Mark Battery Label translates mAH (milliamps/hours), commonly used to measure the energy capacity of a smartphone battery into more meaningful: number of days of actual use. Check the top 10 smartphones with the Highest Day of Use BATTERY CHARGING TIME: HOW LONG DOES IT TAKE TO CHARGE THIS SMARTPHONE? It takes a different amount of time to charge different types and sizes of smartphone batteries. This is expressed in Hours and Minutes. Check the top 10 smartphones with the Best Charging Time